Community management jobs in crypto and blockchain companies

About TothemoonTothemoon is a user-centric, multiservice digital assets trading platform. At Tothemoon, we prioritize what matters most in finance: reliability. Whether it’s buying, selling, exchanging, or investing in cryptocurrencies, you can trust us to protect your financial interests and propel you towards a prosperous future. Join a rapidly growing community of users who choose Tothemoon for their digital transactions.Job DescriptionWe are looking for an experienced and passionate Head of Community to join our dynamic team. In this role, you will be responsible for building, growing, and managing Tothemoon's global community. You will be the voice of our users, driving engagement and ensuring our community feels supported, heard, and valued. Responsibilities:Community Building: Develop and implement strategies to grow and engage Tothemoon’s global community across various platforms.Engagement: Foster a vibrant and interactive community through regular communication, events, and activities.Support: Act as the main point of contact for community members, addressing their questions, concerns, and feedback promptly.Content Creation: Produce and curate engaging content that resonates with our community, including blog posts, newsletters, and social media updates.Feedback Loop: Collect and analyze community feedback to inform product development and improve user experience.Collaboration: Work closely with marketing, product, and support teams to align community activities with overall business goals.Events: Organize and host online and offline events such as webinars, AMA sessions, meetups, and conferences to strengthen community bonds.Advocacy: Identify and nurture community advocates and influencers to amplify Tothemoon’s brand and message.Monitoring: Track and report on community metrics to measure success and identify areas for improvement. Requirements:Experience: Proven experience in community management, preferably in the fintech or digital asset trading space.Skills: Strong communication, writing, and interpersonal skills.Knowledge: Understanding of financial markets, digital assets, and the trading ecosystem.Tools: Proficiency with community management tools and social media platforms.Strategy: Ability to develop and execute community engagement strategies.Flexibility: Comfortable working in a fast-paced, remote environment with a global team.Passion: Enthusiasm for building and supporting a diverse, global trading community. BenefitsGlobal Impact: Be a part of a platform that connects traders worldwide.Innovation: Work with a team that values creativity and innovation.Growth: Opportunities for professional development and career growth.Flexibility: Remote work with flexible hours.Culture: Join a supportive and inclusive company culture that values trust and collaboration.Join Tothemoon, where your expertise will be celebrated and your impact will be significant. Here, your career trajectory is as expansive as our trading options. Let’s chart the path to future markets together. Apply today!Experience RequirementsExperienced

Time zones:Between and inclusive of Eastern (UTC -05:00) and Pacific UTC (-08:00) This is a remote role expected to work in either the ET or PT time zone, or one in between | The listed locations are preferred, but not required!### **About the company:**DELV develops new protocols for new markets to advance the safe adoption of decentralized financial systems by building novel, research-backed, and open source infrastructure.Our flagship site Hyperdrive.box (https://hyperdrive.box/), supports two products, Hyperdrive One and Fixed Borrow. Hyperdrive One creates access to a new automated market maker (AMM) protocol DELV developed for fixed and multiplied exposure to variable rates generated from secure yield sources in DeFi. Fixed Borrow protects borrowers from rising interest by setting a projected cap on their borrowing interest rate costs. || Learn more here: https://blog.delv.tech/.Working at DELV is a rare and exciting opportunity to build on the cutting edge of DeFi to help shape the future of trustless ownership and programmatic markets of crypto-native assets.### **About the role:**We’re looking for a DeFi Community Cultivator & Growth Manager to own our community social media channels and be a public face of the company! This role will own execution across all channels, engaging audiences through timely, dynamic, interactive, and engaging social content. In this role you will be a leader on X/Twitter & Farcaster, replying to posts, speaking on spaces, and curating the DeFi experience that reflects and elevates DELV's brand. You will simplify complex concepts, design social content, and develop relationships to grow product awareness, acquire new customers, drive traffic / conversion, and recognition as a thought leader. This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. We are looking for someone with a high EQ who has an intuitive understanding of why people think, act, and behave the way.A strong candidate will also have financial literacy, with a strong understanding of leading narratives in crypto trading with a deep conviction in the values of DeFi, such as decentralization, open-source development, and community collaboration. You are also aware of the influential social media accounts on cryptotwitter, and have ideas for creatively making them aware of DELV’s own DeFi product announcements and narratives.### **Make Sure Your Profile is Configured:**We won't see your application if your work location doesn't match this job's location### **What you'll do**Strategize: Own DELV’s presence on its social channels, including X/Twitter, Farcaster, Discord, Telegram, and YouTube.Listen: Drive Social Listening and Market research: Leverage social media tools such as Twitter/X, Discord, Telegram, as well as posting schedules and other tools to identify content trends.Identify Trends: Monitor DeFi and Web3 community trends to identify engagement opportunities to tactfully embed our voice in the conversation.Write: Deliver expressive and tight social media copy, with flair.Host: Setup, facilitate, and host regular X/Twitter spaces on engaging topics and topical conversations with our team, supporting teams, and DeFi thought leaders Engage: Speak for the DELV brand outside of planned campaigns, immersing yourself in the conversation around brand awareness and what's happening in the crypto/DeFi space.Research: Oversee social research, planning, calendaring, creative development, publishing, moderation, and reporting.Report: Maintain social media tracking, metric reporting, and perform optimizations.Support: Answer questions and resolve areas of confusion from the community as they arise.Experiment: Try out different ideas to boost audience engagement and promote DELV.Target: Identify target audiences and develop tactics to engage existing partners and acquire new DELV advocates.Lead: Take the experience you have from building thriving communities from the ground up, and speak to the difficulties and strategies you employed.Evaluate: Qualitatively, and quantitatively evaluate social trends as they evolve.### **Qualifications**2-5 years of hands-on social media marketing and community management, or growth experience.You intimately understand social media, including: X/Twitter, Farcaster, Telegram, Instagram, and YouTube.You live and breathe social context – you understand how social engagement works and enjoy creatively integrating crypto and mainstream trends into social content.Passion for DeFi.Ability to transform crypto terminologies into concise social media copy.Expert at best practices for the top social media platforms – with a curiosity for understanding new social platforms and tools.Proficiency in social media publishing, listening and measurement tools.You have a passion for data and can quickly assess market movements to generate content that’s on brand, on point, and sometimes, on the fly.You're a storyteller with an eye for detail, and mastery of both technical and aesthetic best practices for copy, images, and video across social platforms.You’re motivated, resourceful, agile, and can thrive independently or collaboratively in a fast-paced startup.Team player and nurturer of a healthy workplace cultureNo ego, a goal-oriented design enthusiast who both pro-actively seeks and invites constructive feedback with confidenceEntrepreneurial “can do” attitude and a relentless passion for collaboration and creative thinkingFluency in English### **What We're Offering**Competitive salary (and equity) in an exciting space driving disruptive innovationThe opportunity to play a key role with autonomy in our growing organizationA remote work environment with competitive benefits and holidaysUnlimited time-off21 annual holidays (federal & company), including all-company week-long winter breakAnnual team offsites focused on strategic planning balanced with team building and funMedical, dental, and vision insurance, along with additional options; Short-term Disability, Long-term Disability, Life Insurance, Hospital, Critical Illness, and Accident InsuranceAgile working environment with flexible working hours (within the PT or ET time zone range) and location, and career advancementOptional, company-sponsored meetups to connect with your remote teammates and other DeFi ecosystem playersApplicants for employment in the US must have work authorization that does not now, or in the future, require sponsorship of a visa for employment authorization in the United States### **Closing:**If you’re convinced you are the right fit and are eager to apply, we look forward to hearing from you!Once you've applied, please be patient :) it may take us up to 2-4 weeks to get back to you! **Don’t meet every single requirement?**Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At DELV we are dedicated to building an inclusive and authentic workplace, so if you’re experienced in DeFi but your past experience doesn’t align perfectly with every other qualification in the job, we encourage you to apply anyways. You may be just the right candidate for this or other roles.In your note to us, also include any additional links we should view? (e.g., Twitter account, Discord account, talks you've given, content you've created, products you've launched)

Why does your role matter? 🎖️Imagine a gaming world where players exist as mere users, disconnected from the experiences they engage with. Now, imagine a community so vibrant and connected that players feel they are part of something bigger—a shared universe where their voices matter. As a Community Marketing person, that’s your mission. You won’t just manage interactions; you’ll foster relationships, build trust, and create an engaged community that elevates our Product. Your work will transform it from just a name into a thriving community of passionate players across India and the USA, redefining how people perceive and engage with casual gaming.Wanna Hike? / Introduction 📖At Hike, we’re building the Rush Gaming Universe 🎮 📲 💰 We're taking gaming, one of the fastest-growing segments of entertainment in India, and converting it into a brand new source of economic opportunity. We're building a new kind of game economy where players can play, earn & grow Hike Code 📝( Our core cultural values )The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision-making, how we review performance and much more. We have 9 core values: Top Talent in Every Role → Both a quest for greatness & shared values are important to us 🦸‍♂️ Owner not a Renter → Proactive & radically responsible. Everyone is an owner 🤝 Pro-Sports Team → Strength-based, results-driven with a "team-first" attitude ⚽️ Customer Obsession → We exist to delight our customers 😃 Think Deeply & Exercise Good Judgement → Clear mind, obsession to simplify & data-informed 🙇‍♀️ Build & Make Magic → Courage to walk into the unknown and pioneer new fronts 🙀 Be Insatiably curious & keep Improving → Curiosity to acquire new perspectives, quickly 👨‍🏫 Move Fast & Be Dynamic → Ruthless prioritization & move fast 🙋‍♂️ Dream Big, Be Bold & Think Long Term → Courage to climb big mountains 🚀 Do these resonate with you?👍 If so, read on! 📋What You’ll Do 📲 Develop and scale our community on platforms like Discord, Twitch, Reddit, Facebook, X, Instagram and others Foster a welcoming environment that encourages interaction, player advocacy, and loyalty. Create and execute campaigns, tournaments, and challenges to drive engagement and retention. Incorporate moment marketing and content marketing strategies to engage players with creative, real-time campaigns. Organize live streams, Q&A sessions, and interactive discussions to keep players excited and connected. Act as the voice of the community within the company, ensuring player feedback shapes product updates and features. Educate players about new game features, updates, and content releases through engaging communication. Build relationships with influencers, streamers, and key community leaders on platforms like Twitch and Discord to amplify visibility. Collaborate with marketing and product teams to align community efforts with broader business goals. Monitor community metrics and social platform analytics, analyzing trends to refine strategies and ensure long-term success. Identify regional preferences and tailor community initiatives for India and the USA audiences. Champion crypto and Web3 narratives in community discussions, ensuring alignment with emerging trends and creating a compelling connection with audiences in these domains. Build and nurture communities specifically focused on crypto and Web3 gaming, leveraging relevant platforms and communication styles. Stay updated on Web3 technologies, blockchain-based gaming ecosystems, and NFTs, integrating them into community initiatives to engage crypto-savvy audiences. What We’re Looking For 5+ years of experience in community management, preferably in the gaming or crypto space. Deep expertise in platforms like Discord, Twitch, Reddit, Facebook, Instagram, X, and an understanding of metrics, analytics, and audience behaviors. Deep knowledge of crypto and Web3 trends and technologies—this is a must-have. You should be able to: Communicate complex crypto and blockchain concepts in simple terms to foster engagement. Engage audiences effectively in blockchain-based gaming, NFTs, and other Web3 ecosystems. Identify and act on emerging crypto trends, integrating them into marketing and community strategies. Demonstrated ability to build thriving Web3 communities and engage effectively with crypto-savvy users. Proven success in content marketing and creating strategies that leverage moment marketing. Exceptional communication skills, with a flair for building relationships and fostering trust. Ability to manage multiple campaigns and initiatives simultaneously while ensuring high-quality execution. A collaborative mindset, comfortable working across teams and regions to align efforts. 💰 Benefits → At Hike, we offer competitive compensation, exciting global exposure, and a chance to be part of something truly transformative. Learn more at work.hike.in.About the companyAt Hike, we’re building the Rush Gaming Universe. We're taking gaming, one of the fastest-growing segments of entertainment in India, and converting it into a brand new source of economic opportunity. We're building a new kind of game economy where players can play, earn & grow and become true owners in the very networks that they help create. Hike’s latest round of funding came in August 2021, where we raised capital from the world’s best product innovators & investors. The round was led by Justin Mateen (Co-Founder, Tinder). Rajeev Misra (CEO, SoftBank Vision Fund), Sean Rad (Co-Founder, Tinder), Arjun Sethi (Co-Founder & Partner, Tribe Capital), Bhavin Turakhia (Co-Founder, Zeta & Titan), Kunal Shah (Founder, Cred), Binny Bansal (Co-Founder, Flipkart), Aditya Agarwal (Partner in Residence, South Park Commons), Kunal Bahl (Co-Founder & CEO, Snapdeal) & Rohit Kumar Bansal (Co-Founder, Snapdeal), also participated in the round.Currently, our dedicated team comprises approximately ~160 professionals who work remotely from over 30 different cities. The way we see it is we’ve been dropped off on a mountain that’s unexplored, without a map and it’s our job to figure things out. It’s an opportunity of a lifetime, a chance to do our life's best work.

CoinGecko is a global leader in tracking cryptocurrency data. Operating since 2014, CoinGecko has built the world's largest cryptocurrency data platform, tracking over 10,000 tokens across more than 400 exchanges, serving over 300 million page views in more than 100 countries. We are proud to have played a major part in mainstream awareness, adoption, and education of cryptocurrency globally.We at CoinGecko believe that cryptocurrency and blockchain will define the future of finance, bringing greater financial and economic freedom around the world. In anticipation of that future, CoinGecko is building the foundation to scale cryptocurrency market data to serve billions.We practice transparent salaries and a level structure at CoinGecko:• The salary for this position is RM15,946.• Learn more about our level structure at CoinGecko's Career Progression.What Will You Be Doing?• Customer support: Lead the team in providing excellent, timely and consistent frontline support to users, token/NFT projects, and exchanges within the specified SLAs. Ensure the team conducts thorough and effective diagnoses to resolve users’ and teams’ issues through dedicated channels (Zendesk/Telegram/email/etc.).• Operational efficiency: Oversee internal workflows for customer support and implement best practices to ensure consistent and accurate responses. Develop, improve, and implement scalable processes and playbooks from scratch to streamline operations and maintain quality. Conduct regular quality control to ensure consistent responses among team members in answering customer support questions.• Team leadership & development: Lead and mentor the team, fostering technical expertise and professional growth. Set clear goals, track performance, and ensure alignment with organizational objectives.• Community management: Develop and nurture strong relationships with existing customers, token/NFT project teams, exchanges, and partners to build an active and engaged community. Lead community support activities on platforms like Telegram, Reddit, Discord, etc such as posting updates, engaging with community members, and moderating conversations to maintain a positive, informative, and respectful environment. • Problem solving: Diagnose potential issues raised by the team, solve the issues, and escalate to the management team where necessary. Lead the team to monitor sentiments and gather relevant feedback for the relevant stakeholders.• Reporting: Keep track, analyze and report on performance metrics to identify opportunities for improvement and optimization. Provide regular (weekly/monthly/quarterly) feedback on performance metrics and effectively communicate learnings and next steps with the team and the business stakeholders. • Ops vendor management: Proficient in the end-to-end process of any ops-related vendor acquisition which include sourcing for vendors, evaluating vendor proposals, and preparing cost-benefit analysis before giving a final recommendation.• Plugged-in: Stay up-to-date with the latest industry trends, tools, and methodologies to continuously improve the quality and effectiveness of the operations initiatives, and leveraging this knowledge to inform operations strategy and decision making.• Team player: Craft relevant project proposals, socialize and get buy-ins cross-functionally, and manage project milestones, timelines, and resources effectively. Ensure the team can execute and exceed specific monthly, quarterly, and annual department targets.• Team growth & engagement: Lead the hiring process of your department and contribute to hiring best practices. Can interview new candidates and discern their technical/soft skills on whether they are a good fit.• Strategy & outcomes: Strategize a long-term Operations vision, aligning with company OKRs and business goals. Articulate the vision and obtain buy-ins with the team and related stakeholders. Rally team members to execute the vision to meet the overall business goals, while delivering value to users. • You are required to support any ad hoc tasks as required by the company.What We Look For In You:• Proven track record: You have 8-10 years of experience in customer support roles, preferably in the fintech industry or start-up environment.• You have done and executed a long term operations roadmap - strategy, OKRs, etc. 6 months to 1 year ahead.• You can rally team members and other stakeholders to be excited about a project, and lead and execute it end to end.• You have a proven track record of having led a small team and successfully managed and coached them to level up such as (1) closing knowledge gaps and increasing technical expertise, (2) effective execution to deliver departmental targets and (3) defining clear goals.• Education: You have a Bachelor’s degree in any relevant field with an interest in Operations.• Operations skills: You possess deep, substantial expertise in at least three areas of the Operations function - Coin/Token and NFT Curation, External Support, Exchange Addition/Info Update, Internal Operations, Community Management, etc.• Industry knowledge: You have excellent conceptual knowledge of everything related to blockchain, cryptocurrency, NFT, web3, and metaverse topics. You have used Dapps, exchanges, and other web3 related products.• Proficient in CRM and blockchain analytics tools: You are highly proficient in using CRM and automation tools (e.g. Zendesk) and have an excellent command of research tools such as Blockchain Explorers, DEX data aggregators, web analytics, etc.• Product knowledge: You have a developed understanding of all CoinGecko’s products/services.• Customer-oriented: You have a genuine passion for providing positive, timely, and professional customer experiences.• Entrepreneurial: You are self-motivated, resourceful, and have an entrepreneurial mindset with the ability to succeed in a fast-paced and highly agile environment.• Analytical & data-driven: You should be curious about data and able to tell stories using data.• Operational excellence: You have a keen eye for detail and an exceptionally high bar for accuracy and quality. You also hold your team to similar standards in their work.• Strong opinions, loosely held: You are humble in embracing better ideas from others, eager to make things better, open to challenges and possibilities.• Project management: You can set goals, plan and manage multiple projects, including the risks, costs, time, and team members involved. You take ownership of the projects by ensuring all deliverables and targets are met within the agreed timeline.• Leadership: You are self-motivated and can work independently with minimal supervision. You have a strong sense of self-leadership and are curious and creative in finding ways to improve existing projects and workflows.• Problem solving: You demonstrate the ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.• People skills: You are fluent in written and spoken English. You are an excellent communicator who can influence your teammates, colleagues, stakeholders, and key executives, through your use of data, logic, and storytelling, and you can build working relationships within the team and externally with customers.• Integrity: You demonstrate sound judgment and ability to handle highly sensitive and private data.• Growth mindset: You love delving into new technologies and new ways of doing things.Perks at CoinGecko:• Remote Work Flexibility: Work wherever you feel most productive. We also provide office space in 1Powerhouse (Malaysia) and WeWork (Singapore) if you ever feel like meeting your colleagues in person.• Flexible Working Hours: No 9-5 structure, work the hours you need to get your tasks done.• Comprehensive Insurance Coverage: We provide life, medical, and critical illness insurance.• Virtual Share Options: You'll be entitled to virtual options, with terms and conditions.• Bonus: You’ll be entitled to a bonus, with terms and conditions.• Parking Allowance: You will be given a monthly fixed allowance of RM 150 or SGD 100 to ease the cost of traveling.• Meal Allowance: You will be given a monthly fixed allowance of RM600 or SGD400 to subsidize the cost of your meals.• Learning Allowance: You will be allocated an annual budget of USD500 (claim basis) to help you continuously learn in the pursuit of your professional and personal development.• Social Activity Allowance: Want to set a date to watch a movie or play futsal with your colleagues? Get it organized and we subsidize a portion (claim basis) of the cost.• Annual Company Offsite: We gather once a year to meet each other in person, reflect on the year, and partake in social activities!CoinGecko is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.Interested in being a Gecko? Hit the apply button to get started on your application!

Work from anywhere, impact everywhere  Diversity is at the heart of who we are at Xapo Bank. We’re a fully distributed team of over 140 Xapiens that work remotely from 40+ countries around the world.  Our beginning: A world that enjoys economic freedom and wealth protection, no matter where you live or who is running your country. This is the dream that drove Wences Casares, our Founder and Chairman, to quietly transform the world of banking. To achieve that, we search the world for the best people for the job. We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done. Risk is inherent in all of our business activities and managing risk well is the responsibility of every Xapien. Sound risk management enables us to serve our customers and deliver value for our shareholders, and helps make Xapo a great place to work.   Although we are headquartered in Gibraltar, this is a full time, 100% remote position Work from anywhere!   Responsibilities Develop and execute a comprehensive community engagement strategy across platforms such as Reddit, X, Discord, Telegram, etc. Nurture meaningful conversations, address questions, and provide exceptional support to foster a positive community experience. Organize engaging online and offline community events (e.g., workshops, webinars, hackathons, meetups) to drive community growth and excitement. Create and moderate online forums, social media groups, and other community platforms to facilitate discussion and engagement. Identify, onboard, and nurture relationships with community leaders and influencers in the Bitcoin and fintech space. Collaborate with influencers, advocates, and key opinion leaders (KOLs) to amplify community reach and engagement. Track and analyze community engagement metrics, using insights to refine strategies and identify growth opportunities. Monitor community sentiment and stay updated on emerging trends in community management and online engagement strategies. Encourage user-generated content and foster a sense of belonging within the community. Educate members about Xapo’s products, fintech trends, and Bitcoin innovations, to drive advocacy and brand loyalty. Skills needed Crypto native with proven experience in community management, social media management, or a similar role, within fintech, cryptocurrency, or technology industries. Deep understanding of fintech, Bitcoin, crypto and blockchain ecosystems. Fluency in major community platforms such as Discord, Telegram, Reddit, and social media channels like X and LinkedIn. Proven ability to build and maintain relationships with community members, influencers, and key opinion leaders (KOLs). Experience organizing online and offline events to boost community engagement. Strong collaboration skills to work effectively with cross-functional team Other requirements A dedicated workspace. A reliable internet connection with the fastest speed possible in your area. Devices and other essential equipment that meet minimal technical specifications. Alignment with Our Values and the Xapo Values-Driven Leadership principles. Why work for Xapo? IMPACT GLOBALLY, WORK REMOTELY. Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world. Great work-life balance: Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.  Expect Excellence: Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals. At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.

Seedworld Studio is looking for an experienced Contract Lead Community Manager. This Contractor will be responsible for building, growing, and maintaining a vibrant and engaged online and offline community around the company's brand and game IPs. This role requires a combination of communication, strategic thinking, content ideation, and relationship-building skills to create a positive, supportive, and thriving environment for community members. The Contract Community Manager will act as the primary point of contact between Seedworld and its audience, helping to drive engagement and support.This is a 6 month contract estimated to commence in Jan 2025Responsibilities:Engage and build relationships with our players across numerous community platforms including  Discord, Epic, Steam, Reddit, TG and more.Provide timely responses to community posts and reviews on Steam and Meta platforms, answering support needs for all of our IPs Develop and implement strategies to attract new members to our Discord communityProvide timely responses to the community on Discord, answering support needs, general engagement, and sharing informationWork closely with our mod team to ensure common community issues are being surfaced and addressedBe the primary representative for our live-service game to the community, being the voice to the player, sharing information, updates and collecting feedbackAnalyze community conversations weekly, creating a feedback strategy and system loop between our community and internal stakeholders to relay valuable input to improve brand offeringsWork closely with our Social Media Manager and Marketing Directors to align on marketing initiatives, sharing information with the community and driving engagement with our brandCoordinate and participate in Community Play Days and Community driven Q&As on a bi-weekly and quarterly basisRefresh the community guidelines ensuring adherence to the Seddworld brandConfidently monitor and moderate community conversations ensuring adherence to community guidelinesDevelop community engagement and growth performance metrics, providing weekly performance analysis and reporting on player sentiment, community health and growth with strategies to overcome any setbacksRequirementsRequired Skills/Abilities:Deep understanding of community management platforms and ecosystemsExemplary product and brand communications, copywriting, and creative writing skillsOutgoing and proactive in connecting with the community to build relationshipsKnowledge of the video game landscape, with focus on web3 games and its nuancesOrganized self-starter, with demonstrated ability to plan and self-manage concurrent content pipelines and programs, while working in a team environmentAbility to aggregate and analyze data, communicating key learnings cross-functionallyMust have excellent communication, time management, relationship building, conflict management, and organizational skillsMust have the ability to give and receive constructive feedbackShould be able to multi-task and to adapt easily to changePositive, professional, collaborative, and flexible attitudePreferred Education and Experience:4+ years experience in community management, social media management or marketing and have managed live-service gamesExperience working in small teamsExperience with quantitative and qualitative data analysisLocation:100% remoteBenefits:21 days of holidays / year + local bank holidays.Sick days.Budget for training / courses.Budget towards purchasing work equipment such as laptop.Salary:Monthly salary paid in stablecoins (USDC)

Who We Are Supra is pioneering the future of information services in global markets. As an exciting, ambitious, and well-funded startup with unique technical capabilities, we aim to be a future leader in decentralized data. Our team includes professionals, academics, and advisors with experience from leading institutions such as Purdue University, University of Cambridge, University of Pennsylvania, Columbia University, and University of Oxford. Additionally, our industry experience includes prestigious companies like JPMorgan Chase & Co., Qualcomm, ConsenSys, and Binance. Based in Switzerland with a remote-first policy, our globally distributed team spans over 35 countries. We are dedicated to solving the Oracle Dilemma through innovative solutions in consensus mechanisms, real-time data services, decentralized finance (DeFi), and Layer 1 (L1) technologies. Trust, kindness, honesty, and a commitment to ethical, decentralized technologies are the cornerstones of our culture.   Who We Are Supra is pioneering the future of information services in global markets. As an exciting, ambitious, and well-funded startup with unique technical capabilities, we aim to be a future leader in decentralized data. Our team includes professionals, academics, and advisors with experience from leading institutions such as Purdue University, the University of Cambridge, the University of Pennsylvania, Columbia University, and the University of Oxford. Additionally, our industry experience includes prestigious companies like JPMorgan Chase & Co., Qualcomm, ConsenSys, and Binance. Based in Switzerland with a remote-first policy, our globally distributed team spans over 35 countries. We are dedicated to solving the Oracle Dilemma through innovative solutions in consensus mechanisms, real-time data services, decentralized finance (DeFi), and Layer 1 (L1) technologies. Trust, kindness, honesty, and a commitment to ethical, decentralized technologies are the cornerstones of our culture. What we're looking for Our team is looking for a talented and experienced community lead to help grow and engage our community. You’ll establish strong relationships with the community through various initiatives and community support. The candidate will have an opportunity to interact with the brightest Cryptography researchers and work with highly talented teammates while nurturing a growing blockchain community. The candidate will get to apply their growth strategies for our community while contributing to the establishment of an industry-leading customer success program. Responsibilities Moderate and ensure that the rules of our various social platforms are followed. Manage Discord/Telegram channels and execute community initiatives Pleasantly engage with users and ensure a productive active environment. Troubleshoot and assist with bots, integrations, and other technical dependencies for Discord/Telegram. Engage in building camaraderie with our user base by having genuine interactions with people. Provide community support through Discord/Telegram Provide support through a support ticketing system for various products Are you the right person for this role? The ideal candidate for us has: Experience building and managing communities  Experience engaging with Web3 communities Experience setting up Discord/Telegram bots Experience in customer service/success Excellent written and verbal communication skills Ability to communicate effectively and be conscientious.  What's In It For You Joining Supra means joining a fast-growing startup with a diverse and dynamic team. Every role is impactful, allowing you to engage in meaningful work that contributes to our success. You will enjoy the flexibility of a fully remote environment with adaptable working hours, enabling you to work from anywhere globally. Competitive Compensation: We offer competitive compensation packages aligned with market standards. Work-Life Balance: Eligible team members have access to flexible paid time off, sick leave, and other time-off options, adjusted in line with local regulations. National Holidays: We recognize national holidays specific to each team member’s country and provide paid leave in accordance with local guidelines. Health Benefits: Comprehensive health coverage options, including medical, dental, and vision benefits, are available to full-time employees where applicable. Getting Started with Supra We believe in giving you the space to settle in. Your first month is about orientation and learning: Engage with your team to understand our business, vision, mission, and strategic goals. Enhance your skills to navigate the evolving DeFi landscape. Absorb our core values and establish connections with your colleagues through one-on-one meetings. Familiarize yourself with the tools and processes vital to our operations. Analyze our product offerings and contribute to discussions that shape our future. We're here to support your integration and ensure you have the resources you need! Looking Ahead Regular check-ins with your manager will help align your priorities with our team and company goals, setting you up for success. At Supra, you're not just joining a company but embarking on a journey to enhance blockchain technology with a team of exceptional individuals.

Who We Are: Alpaca is a fast-growing series B fintech company that’s raised over $120 million in funding.Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services.Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly experienced industry angel investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator. And, of course, we are very enthusiastic about open source contributions as well as community building. The Alpaca Team: We have 150+ globally distributed (remote) team members who love to work from their favorite places in the world. We have team members based in the USA, Canada, Hungary, Japan, Brazil, Spain, Philippines, Nigeria, UK, and more! We love candidates who have a passion for making a global difference in financial services and technology, by impacting local communities and becoming a part of our hyper-growth company. Things You Get To Do: Assist clients and broker partners by being the first point of contact on service needs and issues Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks. Researching and responding to clients’ issues relating to form submissions, transfers, and various other operational items. Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams. Ensure new business paperwork is accurately and successfully submitted. Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment Ability to independently make decisions within general guidelines Basic understanding of KYC and client onboarding processes Who You Are (Must-Haves): Excited about Alpaca’s mission and what we’re building One to two years of experience in the securities industry. FINRA Series 7 license or ability to obtain within the first 3 months of employment start date Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment Must have strong written and communication skills Experience with FINRA, Federal, and SEC regulations Ability to collaborate and work effectively in a remote team environment Must possess the ability to adapt to a changing business and regulatory environment Enjoys challenges and taking ownership of new responsibilities How We Take Care of You: Competitive Salary & Stock Options Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.    New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Work with awesome hard working people, super smart and cool clients and innovative partners from around the world Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Company Description Job Description In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators; Responsible for acquiring potential creators, quality IP and content; Ability to activate the content creator community through different tactics; Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency. Qualifications Bachelor degree or above, more than 5 years PUGC/PGC creator operation experience is preferred; content/community-based platform operation experience is preferred;  English as working language, with good communication skills and execution; Excellent data analysis skills, able to analyze and diagnose relatively complex data, output business decisions; Ability to continuously do in-depth communication with creators, continuous insight into content and creators/users needs, form business judgment and promote landing; Experience in the crypto industry is preferred. Additional Information   Working at CoinMarketCap Do something meaningful; Be a part of the future of finance technology and the leading company in the industry Fast moving, challenging and unique business problems International work environment, flat organization, flexible working hours Great career development opportunities in a growing company Possibility for relocation and international transfers mid-career Competitive salary By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Paxful is looking for an experienced and strategic social media professional to lead our global social channels. As the Senior Strategist, Social Media, you will play a pivotal role in developing and executing a strategic social media presence across our platforms and establishing a strong connection with our community. Success in this role will be defined by the ability to significantly increase social engagement, grow our follower base, and effectively integrate social media efforts with overall brand strategy. We’re looking for someone who is passionate about team leadership, project management, and strategic analysis. Success in this role requires the ability to think strategically and move fast to execute strategy and optimizations alongside the in-house Social Media Manager. You have excellent project management skills, a deep and current knowledge of each platform’s unique offerings and use cases, a keen eye for compelling and innovative content, and a passion for continuous improvement.The right candidate is highly creative and analytically minded. You have a knack for authentic storytelling — and can connect social strategy to business impact. Candidates should expect a fast-paced, entrepreneurial, performance-focused, and collaborative work environment. At Paxful, we foster an entrepreneurial spirit, encourage innovative thinking, and support continuous professional growth.What you’ll do:Strategy and Growth Conceive, develop, and manage a comprehensive social media strategy for Paxful Leverage data, human, cultural, and audience insights to develop reactive social concepts and strategic adjustments Define targeted growth strategies for our different markets, identifying unique demographic and geographic insights and trends Stay updated and report on industry trends, competitor activity, platform updates, and best practices to ensure content remains relevant and optimized for maximum reach and engagement Plan, propose, and execute social campaigns that deliver leads and achieve performance goals. Apply a highly analytical approach to our campaign management across both organic and paid; track budgets, test variables, optimize ad spend and drive efficiency. Content and Operations Serve as the in-house expert on social channels, community management, and growth opportunities. Channels include, but are not limited to: X (Twitter), Facebook, Instagram, LinkedIn, YouTube, TikTok, Reddit, etc. Spearhead the development, production, and execution of social content alongside in-house Content Creator, constantly innovating with a strong point of view and leveraging channel performance data, customer insights, and industry trends. Collaborate with internal stakeholders to ideate and execute innovative campaigns that align with business goals and initiatives Develop a unique and ownable brand voice across social media to build brand recognition and a distinct personality compared to our competitors Performance and Analytics Develop and advocate for social KPIs that enhance our brands' reputations, grow audiences, and generate leads Analyze performance and deliver regular reporting on key metrics using both quantitative data and qualitative feedback. Make data-driven adjustments to drive growth, engagement, and reach across all platforms Utilize social listening and analytics to identify and communicate key insights and recommendations to other departments, including but not limited to Product, Customer Experience, and Business Development. Community Management Maintain responsibility for generating engagement-driving initiatives meant to increase interactions between our communities, followers, and relevant brands Deliver timely written content on Twitter, responding to trending conversations and timely news Expand our reach to new audiences by engaging with relevant brands, thought leaders and influencers in the industry Become the resident expert on the sentiments, needs, and frustrations of our community members, proactively communicating emerging trends in our business and industry. RequirementsQualifications: Proven experience in social media strategy, understanding their algorithms, features, and best practices Results-oriented – proven experience improving social media effectiveness through analytics Experience with lead attribution and user tracking to measure and optimize the effectiveness of paid campaigns Experience using and evaluating social publishing and social listening tools Strong writing, communication, and visual presentation skills. Use data to derive insights and present information to other department leads clearly Ability to work under tight deadlines and manage multiple projects simultaneously A creative mindset with a keen eye for detail and current social media trends Strong stakeholder management skills. Can distill competing inputs from stakeholders to set a vision and design the right long-term solution Highly collaborative team player with a hands-on mentality and a willingness to explore and try new things – not afraid to roll up your sleeves to meet a goal Experience working in a fast-paced, performance-focused business environment. Adept at handling new challenges and changes with ease Hands-on experience building and managing multiple campaigns across various social media platforms Familiarity with video editing tools like Adobe Creative Suite, Canva, or other similar platforms  Native video editing for TikTok and Reels is a plus Experience working in highly regulated global industries (ex: finance, crypto) is a plus Software Experience Required:Google Analytics or similar web analytics toolSocial Media Management software such as Later, Sprout Social, etc.Canva, Adobe Creative Suite, or other design toolsMeta/FB Business ManagerTwitter for Business, Ad ManagerTikTok Business Center, Ad ManagerLinkedIn Marketing Campaign ManagerBenefitsWe encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.You can expect: Competitive salary Fully remote work environment Opportunity to work with cutting-edge technologies on impactful projects Collaborative, innovative, and supportive work culture Opportunity to mentor and lead a team of talented engineers Professional growth and development opportunities NotesWe are a fully remote, distributed team. However, we are currently unable to provide visa sponsorship for employment.Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.Interested in Paxful but don't think this role is the best fit for you? View our other positions: https://paxful-crypto.workable.com—To recruitment agencies and outsourcing entities: Paxful maintains a strict policy of not accepting third-party applications from recruitment agencies or individual recruiters. Furthermore, any collaboration with outsourcing partners remains outside of our strategic planning.