Community management jobs in crypto and blockchain companies

Who We Are: Alpaca is a fast-growing series B fintech company that’s raised over $120 million in funding.Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services.Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly experienced industry angel investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator. And, of course, we are very enthusiastic about open source contributions as well as community building. The Alpaca Team: We have 150+ globally distributed (remote) team members who love to work from their favorite places in the world. We have team members based in the USA, Canada, Hungary, Japan, Brazil, Spain, Philippines, Nigeria, UK, and more! We love candidates who have a passion for making a global difference in financial services and technology, by impacting local communities and becoming a part of our hyper-growth company. Things You Get To Do: Assist clients and broker partners by being the first point of contact on service needs and issues Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks. Researching and responding to clients’ issues relating to form submissions, transfers, and various other operational items. Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams. Ensure new business paperwork is accurately and successfully submitted. Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment Ability to independently make decisions within general guidelines Basic understanding of KYC and client onboarding processes Who You Are (Must-Haves): Excited about Alpaca’s mission and what we’re building One to two years of experience in the securities industry. FINRA Series 7 license or ability to obtain within the first 3 months of employment start date Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment Must have strong written and communication skills Experience with FINRA, Federal, and SEC regulations Ability to collaborate and work effectively in a remote team environment Must possess the ability to adapt to a changing business and regulatory environment Enjoys challenges and taking ownership of new responsibilities How We Take Care of You: Competitive Salary & Stock Options Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.    New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Work with awesome hard working people, super smart and cool clients and innovative partners from around the world Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Company Description Job Description In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators; Responsible for acquiring potential creators, quality IP and content; Ability to activate the content creator community through different tactics; Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency. Qualifications Bachelor degree or above, more than 5 years PUGC/PGC creator operation experience is preferred; content/community-based platform operation experience is preferred;  English as working language, with good communication skills and execution; Excellent data analysis skills, able to analyze and diagnose relatively complex data, output business decisions; Ability to continuously do in-depth communication with creators, continuous insight into content and creators/users needs, form business judgment and promote landing; Experience in the crypto industry is preferred. Additional Information   Working at CoinMarketCap Do something meaningful; Be a part of the future of finance technology and the leading company in the industry Fast moving, challenging and unique business problems International work environment, flat organization, flexible working hours Great career development opportunities in a growing company Possibility for relocation and international transfers mid-career Competitive salary By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Paxful is looking for an experienced and strategic social media professional to lead our global social channels. As the Senior Strategist, Social Media, you will play a pivotal role in developing and executing a strategic social media presence across our platforms and establishing a strong connection with our community. Success in this role will be defined by the ability to significantly increase social engagement, grow our follower base, and effectively integrate social media efforts with overall brand strategy. We’re looking for someone who is passionate about team leadership, project management, and strategic analysis. Success in this role requires the ability to think strategically and move fast to execute strategy and optimizations alongside the in-house Social Media Manager. You have excellent project management skills, a deep and current knowledge of each platform’s unique offerings and use cases, a keen eye for compelling and innovative content, and a passion for continuous improvement.The right candidate is highly creative and analytically minded. You have a knack for authentic storytelling — and can connect social strategy to business impact. Candidates should expect a fast-paced, entrepreneurial, performance-focused, and collaborative work environment. At Paxful, we foster an entrepreneurial spirit, encourage innovative thinking, and support continuous professional growth.What you’ll do:Strategy and Growth Conceive, develop, and manage a comprehensive social media strategy for Paxful Leverage data, human, cultural, and audience insights to develop reactive social concepts and strategic adjustments Define targeted growth strategies for our different markets, identifying unique demographic and geographic insights and trends Stay updated and report on industry trends, competitor activity, platform updates, and best practices to ensure content remains relevant and optimized for maximum reach and engagement Plan, propose, and execute social campaigns that deliver leads and achieve performance goals. Apply a highly analytical approach to our campaign management across both organic and paid; track budgets, test variables, optimize ad spend and drive efficiency. Content and Operations Serve as the in-house expert on social channels, community management, and growth opportunities. Channels include, but are not limited to: X (Twitter), Facebook, Instagram, LinkedIn, YouTube, TikTok, Reddit, etc. Spearhead the development, production, and execution of social content alongside in-house Content Creator, constantly innovating with a strong point of view and leveraging channel performance data, customer insights, and industry trends. Collaborate with internal stakeholders to ideate and execute innovative campaigns that align with business goals and initiatives Develop a unique and ownable brand voice across social media to build brand recognition and a distinct personality compared to our competitors Performance and Analytics Develop and advocate for social KPIs that enhance our brands' reputations, grow audiences, and generate leads Analyze performance and deliver regular reporting on key metrics using both quantitative data and qualitative feedback. Make data-driven adjustments to drive growth, engagement, and reach across all platforms Utilize social listening and analytics to identify and communicate key insights and recommendations to other departments, including but not limited to Product, Customer Experience, and Business Development. Community Management Maintain responsibility for generating engagement-driving initiatives meant to increase interactions between our communities, followers, and relevant brands Deliver timely written content on Twitter, responding to trending conversations and timely news Expand our reach to new audiences by engaging with relevant brands, thought leaders and influencers in the industry Become the resident expert on the sentiments, needs, and frustrations of our community members, proactively communicating emerging trends in our business and industry. RequirementsQualifications: Proven experience in social media strategy, understanding their algorithms, features, and best practices Results-oriented – proven experience improving social media effectiveness through analytics Experience with lead attribution and user tracking to measure and optimize the effectiveness of paid campaigns Experience using and evaluating social publishing and social listening tools Strong writing, communication, and visual presentation skills. Use data to derive insights and present information to other department leads clearly Ability to work under tight deadlines and manage multiple projects simultaneously A creative mindset with a keen eye for detail and current social media trends Strong stakeholder management skills. Can distill competing inputs from stakeholders to set a vision and design the right long-term solution Highly collaborative team player with a hands-on mentality and a willingness to explore and try new things – not afraid to roll up your sleeves to meet a goal Experience working in a fast-paced, performance-focused business environment. Adept at handling new challenges and changes with ease Hands-on experience building and managing multiple campaigns across various social media platforms Familiarity with video editing tools like Adobe Creative Suite, Canva, or other similar platforms  Native video editing for TikTok and Reels is a plus Experience working in highly regulated global industries (ex: finance, crypto) is a plus Software Experience Required:Google Analytics or similar web analytics toolSocial Media Management software such as Later, Sprout Social, etc.Canva, Adobe Creative Suite, or other design toolsMeta/FB Business ManagerTwitter for Business, Ad ManagerTikTok Business Center, Ad ManagerLinkedIn Marketing Campaign ManagerBenefitsWe encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.You can expect: Competitive salary Fully remote work environment Opportunity to work with cutting-edge technologies on impactful projects Collaborative, innovative, and supportive work culture Opportunity to mentor and lead a team of talented engineers Professional growth and development opportunities NotesWe are a fully remote, distributed team. However, we are currently unable to provide visa sponsorship for employment.Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.Interested in Paxful but don't think this role is the best fit for you? View our other positions: https://paxful-crypto.workable.com—To recruitment agencies and outsourcing entities: Paxful maintains a strict policy of not accepting third-party applications from recruitment agencies or individual recruiters. Furthermore, any collaboration with outsourcing partners remains outside of our strategic planning.