Crypto jobs in crypto and blockchain companies

Senior Vice President, Operations
Echo Base
Echo Base is a private holding company pursuing special situation control investments in the digital assets space. Our global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets with asymmetric risk profiles. Through lateral acquisitions, Echo Base seeks to leverage operational and technical synergies across our portfolio companies.Job Overview:The Vice President of Operations will play a critical role in ensuring financial performance, operational efficiency, optimizing processes, and driving measurable results across the organization. This position requires a hands-on, results-driven professional with strong organizational skills and a product-focused mindset. RevOps professionals with deep operational experience will also be considered for this role. The ideal candidate is experienced in leveraging modern technologies, to drive performance and operational efficiencies. Experience in technology or fintech operations is essential, and familiarity with crypto or blockchain is a plus. This role offers an opportunity to make a significant impact on the organization’s growth and success.Success in this position means creating scalable systems, improving processes, and fostering cross-functional collaboration to align business goals with operations.What You Will Do:Operational Management & Execution: Oversee daily operational activities, ensuring they are executed efficiently and align with organizational objectives. Develop and implement systems and workflows that leverage cutting-edge technology including  AI/ML tools to streamline processes and improve outcomes. Maintain hyper-organization across teams and operations, ensuring all initiatives meet timelines, quality, and performance standards. Performance Measurement & Improvement: Establish and track operational metrics, OKRs, and KPIs to evaluate and improve team performance. Drive results through a product-bias approach, ensuring operations align with broader business and product strategies. Infrastructure Scaling & Resource Management: Assist in building scalable frameworks and systems to support business growth and evolving priorities. Contribute to resource planning, budgeting, and forecasting to maximize operational efficiency. Cross-Functional Collaboration: Collaborate with department and team leaders to ensure operational strategies align with product goals. Partner with other departments to enhance communication, solve challenges, and foster shared accountability. Team Leadership: Manage and mentor operational team members, fostering a culture of excellence and accountability. Provide strong, detail-oriented leadership to ensure organizational goals are met. Who You Are: Execution-Focused Professional: You excel in creating efficiencies, managing teams, and driving measurable outcomes. Highly Structured and Hyper-Organized: You thrive in managing complex operations with precision and attention to detail. Product-Biased Thinker: You approach operations with a product-driven mindset to drive revenue and user growth strategies. Collaborative and Grounded: You foster teamwork, build trust, and lead with a pragmatic, approachable style. Problem Solver: You anticipate challenges, think critically, and develop solutions that scale. Results-Oriented and Accountable: You bring focus, energy, and ownership to every initiative, ensuring timely delivery of results. Adaptable and Resilient: You thrive in fast-paced environments and remain focused despite evolving priorities. What We Are Looking For: Experience in Operational Leadership: 5-8+ years of leadership experience in operations within technology or fintech sectors. Proven Ability to Scale Operations: Demonstrated success in building and optimizing systems, processes, and teams using cutting-edge tools. Strong Analytical Skills: Expertise in using data and metrics to analyze performance and drive decisions. Exceptional Communication: Ability to influence and build trust with cross-functional teams and leadership. Sense of Urgency and Accountability: Experience delivering results in fast-paced, dynamic environments. Revenue-Focused: Strong ability to integrate operations with revenue goals to enhance efficiency and alignment. Team Management Experience: Proven ability to mentor and lead small to medium-sized teams. Educational Background: Bachelor’s degree required; MBA or advanced degree preferred. About the companyEcho Base is a private holding company formed for the purpose of pursuing special situation control investments in the digital assets space. Our global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets with asymmetric risk profiles. Through lateral acquisitions, Echo Base seeks to leverage operational and technical synergies across our portfolio companies.
👉🏻 Remote
👉🏻 Full time
🌐 USA

4 days ago

Engineering Manager
Swissborg
At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 100+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.Join the team to help revolutionise the world together!This is an exciting period of growth for us at SwissBorg with a focus on delivery, from shaping efficient processes to squad coordination. We are building a top-notch Engineering Team with talents from all over Europe, and are looking for the spark that helps them focus on the essentials and work in the best conditions.Our Engineering Managers are instrumental to the success of our engineering teams, and this is an incredible opportunity to play a key part in shaping SwissBorg's future. The position is within the Payments Team, which is responsible for facilitating the flow of funds in and out of the platform as fast as possible within regulatory guidelines. This team expects high operational continuity.Its structure usually consists of an Engineering Manager, a Product Manager, and a team of 9 software engineers. This squad is meant to grow, split, and evolve into a set of squads encapsulated into a common “track”, which you might eventually be responsible for.Our Engineering Management culture is built on three pillars: culture, delivery and people management.How will you make an impact? CulureGrow a healthy, collaborative, continuously improving engineering cultureApply Tribal Leadership principles and maintain the team at level 4+Organise the team rituals and ceremoniesPromote a culture of continuous improvementFollow the Agile principles and be their first advocateMake the mission of the team clear internally and externallyPeople ManagementCoach engineers of all levels and individuals facing any work related challenges Be responsible for attracting, mentoring, supporting and retaining a team of top-notch engineers who design, build and support SwissBorg infrastructureOnboard new members Attract and retain new talentEnsure that our hiring processes are best aligned with the requirementsWork closely with all Engineering Managers to create hiring plansDeliveryDrive the implementation of the roadmap and balance new features with technical debtManage expectations and work closely with high level stakeholdersEnsure productivity by removing obstacles and creating a results driven and high performing engineering environment Plan and prioritise the team’s roadmap, and champion team projects internallyMonitor metrics to ensure that teams are hitting and are on target Work closely with the Product Manager to ensure that outputs and goals are alignedOwn and create new processesShare opinions and input, with the ability to influence the direction of the engineering teams We would love to hear from you if you have the following experience:3+ years of management experiencePrior experience coordinating a team and delivering on a roadmapA “people first” approach - you care about facilitating learning and growth on the team - you put our engineers firstStrong stakeholder management skillsA deep understanding of communication, group dynamics and coaching, and can help teams develop trust and safetyComfortable providing feedback and having sometimes difficult conversationsStrong attention to detailAlthough this is not a hands-on position - we are looking for an understanding of the latest frameworks and technologies so that when something isn’t working or delivery is slow, you know how to fix itThe ability to manage multiple priorities within a fast-paced environmentSolid organisational skillsMust have an interest in crypto or blockchain eco-systemNice to have:Comfortable working in a hyper growth environment and understanding the challenges that come with a scaleup environmentPreviously managed remote distributed teamsKnowledge of Crypto or Blockchain eco-systems Why you should apply: - Freedom to build the company of your dreams- Learn with (super cool) experts in finance, engineering, AI, psychology and business- BORG bonus based on our meritocratic system- Flexible working hours- 25 working days of vacation + local holidays- We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work- Annual company and team retreats - We'd love to see you at the next one!- Continuous learning and development opportunitiesIf our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!
👉🏻 Remote
👉🏻 Full time
🌐 Europe

8 days ago

DevOps Principal Engineer
Echo Base
Echo Base is a private holding company pursuing special situation control investments in the digital assets space. Our global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets with asymmetric risk profiles. Through lateral acquisitions, Echo Base seeks to leverage operational and technical synergies across our portfolio companies.The DevOps Principal Engineer is responsible for overseeing the strategy, architecture, and operations of Echo Base’s DevOps environment. This role requires deep expertise in cloud infrastructure, security protocols, and monitoring tools, alongside exceptional leadership skills to guide a high-performing team. The ideal candidate ensures reliability, scalability, and compliance for Echo Base’s cryptocurrency services while driving team collaboration and technical innovation.What will you do: Develop and execute a comprehensive DevOps strategy to ensure scalability, uptime, and security for Echo Base’s cryptocurrency platforms and services. Oversee the design, deployment, and optimization of AWS cloud infrastructure, ensuring high performance, cost efficiency, and alignment with cloud-native architectural best practices. Drive the adoption and implementation of observability tools like Splunk, Prometheus, and Grafana, enabling proactive monitoring, alerting, and rapid issue resolution. Build and manage automated workflows and event-driven systems using Apache Airflow and AWS Lambda to streamline operations and enhance system reliability. Implement robust data visualization and reporting solutions with Superset, delivering actionable insights for transaction metrics and operational KPIs. Conduct regular security audits, enforce compliance with cryptocurrency regulations, and implement data protection best practices to safeguard user and system integrity. Act as the primary escalation point for critical incidents, leading swift resolution efforts and driving improvements through comprehensive post-mortem reviews. Report key DevOps metrics, operational performance updates, and technical strategies to senior leadership, aligning team efforts with company goals. Who you are: Proven leader with expertise in cloud platforms, DevOps best practices, and AWS services. Skilled at fostering collaboration, mentoring team members, and resolving critical issues. Passionate about innovation and optimization in high-security, high-availability environments. What we are looking for: 7+ years of experience in DevOps, Cloud Engineering, or related fields, with 3+ years in leadership roles, demonstrating the ability to coordinate cross-functional teams, prioritize tasks, and manage escalations. Advanced expertise in AWS services, including EC2, S3, Elasticache, ECS, DynamoDB, Route 53, WAF, SNS, CloudWatch, and ELB, for designing and managing scalable, secure, and high-performance cloud architectures. Strong knowledge of DevOps best practices, including GitOps, CI/CD methodologies, and infrastructure-as-code tools such as Terraform and CloudFormation. Proficiency in workflow orchestration tools like Apache Airflow and event-driven architectures using Kafka and AWS Lambda. Expertise in monitoring and visualization tools, including Splunk, Prometheus, Grafana, and Apache Superset, to ensure comprehensive system visibility and actionable insights. In-depth knowledge of security protocols and tools, such as KMS, Certificate Manager, CloudTrail, and WAF, for safeguarding infrastructure and ensuring compliance. Familiarity with cryptocurrency-specific systems, including wallet security, transaction processing, and compliance standards, with an emphasis on adhering to global regulations. About the companyEcho Base is a private holding company formed for the purpose of pursuing special situation control investments in the digital assets space. Our global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets with asymmetric risk profiles. Through lateral acquisitions, Echo Base seeks to leverage operational and technical synergies across our portfolio companies.
👉🏻 Remote
👉🏻 Full time
🌐 India

9 days ago

Senior Legal Advisor
P2P.org
P2P.org is the largest staking and restaking operator, with a TVL of over $8B 🔝.We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪We also keep an eye on exciting projects and launch new networks such as TON, Avail, Monad, and Babylon. We strongly believe in Bitcoin and the DeFi ecosystem around it, and we have a dedicated team focused on finding the best yield solutions based on Bitcoin.We work with partners like BitGo, Crypto.com, Ledger and ByBit.We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banksP2P.org unites talented individuals globally ❤️Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future 💰P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.Who we are searching for 🔍We are seeking a legal rockstar to join our team, armed with a law degree and a minimum of 6 years of experience 💪 You'll need to be a tech-savvy, crypto-loving, and business-savvy pro who's worked in dynamic startups or international companies 😎 You'll take charge of various legal tasks, provide strategic insights, and help streamline our legal operations.You will 🎯• Manage legal operations, including oversight of external counsel and documentation development• Conduct legal research and regulatory analysis• Implement and maintain internal compliance procedures• Handle legal matters independently and develop strategies for emerging and unregulated fields• Foster collaboration with internal and external stakeholders• Apply deep knowledge of emerging technologies, securities regulations, and associated risks• Conduct legal reviews and risk-opportunity assessments• Create and execute legal strategies to support growth while mitigating risks• Provide legal guidance on tech startup matters, including intellectual property and employment law• Research and analyze laws, practices, and regulations across US, EU, and other jurisdictions to inform strategic decisions• Oversee daily legal operations, including contracts, compliance, and corporate structuring• Lead negotiations for partnerships, investments, grants, and commercial agreements• Manage corporate documentation throughout its lifecycle—from planning to implementation• Develop and optimize legal operations processes• Collaborate with the team to improve legal operational efficiencyYou have 🧩Legal degree required (Bachelor’s or Master’s)Business education advantage - focus on international business law, English common lawAdditional plus: Securities, investment law, and GDPR knowledgeSenior level experience in IT/IP/crypto/legal and fintech 6 years at leastMust come from venture-backed startups or fast-growing international companiesUnderstanding of blockchain mechanicsFluent English6+ years of post-qualification experienceNice to Have 💡Active social media presenceConference participation experienceAt P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟Competitive salary level in $ (we can also pay in Crypto)Well-being programMental Health care programCompensation for education, including Foreign Language & professional growth coursesEquipment & co-working reimbursement programOverseas conferences, community immersionPositive and friendly communication cultureP2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.
👉🏻 Remote
👉🏻 Full time
💰 competitive salary in $ (can also pay in crypto)
🌐 Europe

12 days ago

Communications Manager, Crypto Consumer Products
Coinbase Careers Page
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.Coinbase is looking for a Communications Manager for Consumer Product Communications. This role is ideal for someone passionate about crypto, deeply knowledgeable about communications strategy for consumer crypto products, and to take an unconventional approach to comms.  What you’ll be doing (ie. job duties):  Strategic Communication Leadership: Develop and execute compelling communications strategies to elevate Coinbase’s consumer product suite with MSM (and old school approaches) and with new media or going direct to customers,  Media Relations: Engage proactively with media, leveraging strong relationships and innovative approaches to amplify Coinbase’s messaging. Experience in killing stories is as important as driving headlines.  Social Media Expertise: Actively monitor and engage across social media platforms, bringing fresh ideas and direct engagement strategies to build trust and excitement among our audiences. Messaging and Narrative Development: Craft clear, impactful, and user-focused narratives that resonate across channels and drive alignment with Coinbase’s mission. Innovation in Media: Identify and implement new media ideas, ensuring Coinbase remains at the forefront of communications trends. What we look for in you (ie. job requirements): 8+ years of relevant communications experience at either a PR agency or an in-house communications team. Crypto-Native Expertise: A deep understanding of crypto, active participation in crypto communities, and a passion for Coinbase’s mission. Proven Communications Experience: Demonstrated excellence in consumer-focused communications, including strong messaging, narrative pull-through, and measurable outcomes. Consumer Product Knowledge: Experience with consumer products, with a focus on user-centric storytelling and solving customer problems. Creative Problem-Solving: Ability to innovate repeatable communications strategies that engage and excite users. Social Media Savvy: Proven track record of driving impactful engagement on social platforms with a direct, authentic, and engaging voice. What We Offer: Growth Opportunity: Join a high-performing team leading communications in the rapidly evolving crypto space. Mission-Driven Work: Align with Coinbase’s vision to increase economic freedom globally through the power of crypto. Innovative Culture: Collaborate with a team that values creativity, transparency, and impact. Nice to haves: An understanding of the regulatory, security, political and technical landscapes influencing the state of cryptocurrency today (and tomorrow). An interest in crypto and the economic freedom it can offer. Our mission is to create an open financial system for the world - and we want you to help!   Position ID:  P61489 #LI-remotePay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).Pay Range: $170,765—$200,900 USDCommitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.  Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.      
👉🏻 Remote
👉🏻 Full time
💰 $170,765 - $200,900 usd
🌐 USA

12 days ago

International Business Recruiter
TRM Labs
TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats. At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact. Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Recruiter, you will help drive TRM's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition. The impact you’ll have here: Build a high-velocity recruiting engine that efficiently identifies and recruits the best talent to TRM. Manage the full recruiting lifecycle across a variety of roles and teams. Create positive candidate experiences throughout every touchpoint. Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team. Continuously improve our recruiting processes and increase the efficiency of our hiring. What we’re looking for: 3+ years of recruiting experience in high-growth US-headquartered tech startups Proven experience in hiring hard-to-fill roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies. Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers. Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment. Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process. Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets. About the Team: Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones. We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively. Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting. As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines. All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team. Learn about TRM Speed in this position: Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.  Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration. Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.   Life at TRM Labs Leadership Principles Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day. Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability. Master Craftsperson: We prioritize speed, high standards, and distributed ownership. Inspiring Colleague: We value humility, candor, and a one-team mindset. Build a Career  Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience: Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds. Inspiring Colleagues: Collaborate with industry leaders and learn something new daily. Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market. Work Environment Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency. Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback. Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer. Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.   Join Us We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM. We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.   To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
👉🏻 Remote
👉🏻 Full time
🌐 EMEA

14 days ago

Customer Experience Operations Generalist
Agora
TL;DR: Agora.xyz is seeking a highly organized, customer-oriented CX Operations Generalist to drive our customer deployment and support experience. You'll work closely with our Head of CX, product/eng/design, and founder-led sales team to ensure our clients—from industry-leading DAOs to emerging projects—receive seamless and timely solutions. This role is remote and best suited for someone who thrives in a fast-paced startup, excels in project management, and is excited to help shape the future of decentralized governance.   Also, here's a 2-minute video from the hiring manager.   About Agora Agora is reimagining governance for DAOs, helping the world’s leading decentralized organizations like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. We’re building something that the best in crypto know is valuable, and financially, Agora is as healthy as early-stage startups get. We’re not profitable because we’re continuing to grow and reinvest in the company, but we have strong revenue and have raised funding from the world’s best crypto investors. This is all enabled by our talented team of ~15+ from all across the world. Our founders (Charlie, Yitong, and Kent) have collectively co-founded a Canadian unicorn (Charlie); designed essential products at Coinbase (Yitong); and led tech, growth, marketing, product, at several of Canada’s top startups (Kent). Yitong is a prominent voice in the crypto community, having contributed to numerous crypto initiatives over several years.   About the Role The Customer Experience (CX) Operations Generalist will be responsible for overseeing the customer journey after the sale, enabling our customers to implement our platform as smoothly as possible, and ensuring that customers have an exceptional experience with Agora’s governance solutions. This role combines project management, process optimization, customer support, and influencing our product roadmap to achieve smooth launches and the best possible governance for our customers’ communities. You will work closely with our Head of CX, product, eng, and design, and act as the operational backbone for all things implementation & customer success, driving best practices and improving our overall CX operations.   What you'll be doing: Project Manage Deployments: Oversee the customer onboarding and deployment processes, coordinating between customers and internal teams to ensure timelines are met and issues are swiftly resolved. Creating and Executing Customer Success Strategies: Work together with the Head of CX to create strategies to set each customer up for success, and then executing against these strategies. Customer Communication: Serve as the main point of contact for customers, managing inquiries, clarifying complex topics, and ensuring consistent, high-quality communication. Develop & Refine SOPs: Design and improve standard operating procedures for onboarding, deployments, and customer success as the 2nd person on the CX team. Maintain Documentation: Own and update client-facing resources and documentation, including our onboarding guides and knowledge wiki to ensure customers have access to helpful, self-serve resources. Influence the product roadmap & collaborate cross-functionally: Work with product, engineering, design, sales, and marketing to gather feedback, address issues, and deliver improvements based on customer input. Design, Analyze, & Report on Metrics: Track metrics like onboarding time-to-value, customer success metrics like customer satisfaction and delegate engagement, and own deployment timelines, using insights to suggest and implement improvements. Meeting Customers: Approximately quarterly at major conferences like DevCon, ETHDenver, Token2049   What we're looking for: You are high integrity and are comfortable handling privileged information. You are organized and have a knack for keeping projects on track, and are comfortable managing multiple client engagements at once. You are able to communicate complex ideas clearly and effectively, both to customers and internal teams. You genuinely enjoy helping customers succeed and go the extra mile to make their experience great. You have an eye for efficiency and continuously seek ways to improve processes. (And as the 2nd person on the CX team, you’ll have the opportunity to influence everything that we do.) You combine metrics, customer feedback, and your own intuition to inform decisions and improve customer outcomes. You are tech savvy. Experience with web3, blockchain, crypto, or DAOs is a huge plus; at a minimum, you should be quick to adapt to new technologies and digital tools. You are smart and can grok technical concepts quicker than most. You have enough life/career experience to project confidence when speaking with influential stakeholders.   Why you might be excited about Agora & this role: You’ll be in the room with stakeholders of multi-billion dollar protocols—the most impactful people in web3. Agora stands at the forefront of web3 governance. We're at the bleeding edge and we aim to level up governance across the entire industry. We are high performers who operate with a lot of trust and autonomy. The team is ex-Coinbase, Kraken, OpenZeppelin, Ethereum Foundation, BCG, IDEO. Our engineers like andreitr.eth and frog live & breathe web3. Our co-founder Yitong is a significant contributor to the web3 community.   Why you might not be excited about us: We’re still a fairly young company (founded Oct 2022), so if you like more established companies, this role isn’t for you. Projects and priorities may shift; being comfortable operating with some ambiguity is important. Everyone on the team is extremely driven and works incredibly hard to push towards our lofty ambitions. Agora is an unabashedly pro-startup, pro-crypto organization. If that’s not your thing, this isn’t the place for you.   Additional details Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Agora does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Agora.   Compensation This role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, and employee benefits including healthcare.   Location Agora is a remote, distributed team. This role is totally remote but will require occasional travel for IRL meetings and events. (We typically meet as a team at least 2x a year for ~3-5 days, and this role will also attend conferences (~3/yr) to meet with customers. The right candidate should be excited about this!) We are excited about candidates globally; however, please note that our team works during U.S. friendly working hours.   Equal Opportunity Employer Agora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply. #LI-Remote
👉🏻 Remote
👉🏻 Full time
💰 competitive salary and stock options
🌐 Worldwide

15 days ago

Compliance Quality Assurance Team Lead
Coinbase Careers Page
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.The Coinbase, Inc. Compliance Quality Assurance (“CQA”) Team plays a critical role in achieving our mission. The CQA Team is a near-time quality validation function focused on providing confidence that the company’s business processes and controls are operating effectively and efficiently in meeting the compliance obligations and industry best practices. As a Senior Associate of the CQA Team, you will be assisting the CQA Manager in building a high-performing team of CQA associates who are passionate about regulatory compliance in the cryptocurrency industry. You will help businesses achieve operational excellence in a compliant manner by providing insights through ongoing quality assurance reviews.  What you’ll be doing: Assist in developing and executing a risk-based Quality Assurance (“QA”) Program focused on CDD, EDD, PEP/sanctions screening, AML alerts investigations, SAR/no SAR decision and filings, and other compliance workstreams.  Participate in setting up a cadence of QA reviews for each in-scope functions/activities, standard QA workflow, and sampling approach.  Involve in establishing a weighting calculation/scoring methodology for material findings and quality issues. Help create QA checklists, instructions, and workpaper templates. Lead the execution of QA reviews and inspect the quality of work performed by team members. Produce well-supported metrics-driven QA reports with insights and recommendations to business stakeholders. Maintain a central repository containing the results of QA reviews and track recommended corrective actions.  Assist in creating clear and concise reporting of the QA Program health and identified issues/themes to senior management.  Build a strong and skillful team through ongoing guidance, coaching and training to staff. Cultivate a trusted relationship with business partners through collaborating on procedural and process enhancements. Monitor and stay current with AML/CFT and sanctions regulatory requirements, industry developments, and best practices. Continuously add value through effective project management and efficient execution. Other duties as assigned. What we look for in you: Hands-on experience in executing QA, Audit, or Compliance Testing programs across a diverse range of financial services/products Adequate experience in working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML/CFT, and sanctions) Working knowledge of AML/CFT and sanctions laws, regulations, and rules for financial services/products Track record of delivering work outcome to budget and meeting quality standards Experience in assisting, developing, and producing metrics and reporting  Strong written/verbal communication, critical thinking, and problem-solving skills Highly-motivated, analytical, organized, innovative, and adaptive Multi-tasking ability, team-oriented, and a self-starter Proven ability to work collaboratively with global partners in other functional units Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets B.A./B.S. degree in business, finance, and other related fields Nice to haves: Experience with and/or keen interest in cryptocurrency Experience in using data extraction and analysis tools (e.g. SQL, Tableau, SAS, Snowflake) Experience with or previous exposure to financial services regulators or Big 4 accounting firms Professional certifications (e.g. CAMS, CFCS, CFE, and CRCM) Job ID: P66161Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).Pay Range: $117,385—$138,100 USDCommitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.  Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.      
👉🏻 Remote
👉🏻 Full time
💰 $117,385 - $138,100 usd
🌐 USA

15 days ago

Accounting Manager
Shift Markets
An opportunity with our partner entity has developed for an Accounting Manager to lead the Accounting team. As the Accounting Manager, you will work alongside the internal team to resolve any issues before audits.  You will also help to anticipate potential questions from the auditing firm so responses are organized and complete. The ideal candidate has at least three years of experience in public accounting and has managed a team.  Experience in financial services, capital markets, and/or cryptocurrency is preferred.Responsibilities Ensure company records are up to date Help organize materials that could be requested Identify and assess areas of risk Identify & resolve potential issues Responsible for the books, records, and financial statements of multiple entities Consolidate financials and present them to executives, regulators, and underwriters Help third-party accounting firm prepare tax returns Requirements Excellent communication and interpersonal skills Exceptional accounting and auditing skills Superior analytical and critical thinking skills Strong problem-solving skills Highly organized with meticulous attention to detail In-depth knowledge of accounting best practices, policies, and regulations Expert proficiency with QuickBooks and Excel CPA preferred Qualifications 3+ years experience in public accounting Experience with auditing and accounting Experience in financial services, capital markets, and/or cryptocurrency preferred Bachelor’s degree in Accounting This position requires working 40 hours per week.  Compensation depends on experience and location, ranging from $110,000 to $140,000.About the companyFounded in 2009, Shift Markets began in the traditional finance world, as a leader in the FX space. Sensing the seismic shifts taking place in the financial industry, and the disruptive power of cryptocurrencies and blockchain, we made it our mission to make these decentralized trends accessible to every business, from market leaders to small retailers.Our transition into the crypto, blockchain, and Web 3.0 space has centered on the development and deployment of seamless enterprise and Web 3.0 solutions. By offering implementation and consultation services beyond our product range, we ensure that every business gets the Web 3.0 solutions that fit their needs, and fit snugly within their existing tech stack.
👉🏻 Remote
👉🏻 Full time
💰 $110,000 to $140,000
🌐 USA

17 days ago

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