Onboarding jobs in crypto and blockchain companies

About the Company:  Shardeum is building a layer 1, EVM-based, linearly scalable, smart contract platform that provides low gas fees forever while maintaining true decentralization and solid security through dynamic state sharding. Shardeum aims to be a chain capable of onboarding over a billion people to the crypto revolution, while also democratizing accessibility to decentralization. Shardeum’s mission is supported by prominent Venture Capitalists in the blockchain space, and we are on track to become one of the most widely used and well known smart contract platforms in blockchain history.We encourage you to browse our website, Whitepaper, Discord and YouTube channel to learn more about the project. You can even try downloading our validator software and joining our Testnet. We encourage people of all backgrounds to apply. Your talent and potential is what matters most to us. Shardeum is committed to creating an inclusive culture.About The Role: The Engineering team at Shardeum is responsible for delivering the Shardeum Mainnet, and developing the smart contract platform, the consensus layer and the protocol layer. We focus on building scalable, performant, secure and reliable software that can be downloaded by thousands of node operators to actualize the Shardeum network. In this position, you’ll have the opportunity to share and cultivate your ideas while innovating to enhance testing methodologies and various components of the Shardeum platform.  We tackle unique challenges that are yet to be addressed, making this role both exciting and rewarding. If you're eager to contribute to a project that holds significance in the global Web3 landscape, check out the details below: What You'll Be Doing: Own and manage the entire QA function and team, consisting of QA Testers and automation engineers. Develop and implement comprehensive QA strategies to ensure the quality of Shardeum’s decentralized platform. Design, develop, and maintain automated testing frameworks and suites. Conduct manual testing as needed, including: white box, integration, system and regression testing. Collaborate closely with development teams to integrate testing into the development workflow. Identify, document, and track bugs and issues until they are resolved. Perform regular reviews and audits of QA processes and standards. Participate in daily and weekly stand-ups, sprint planning and retrospectives with cross-functional teams, including development, product management, and operations, to maintain quality throughout the software development lifecycle. Stay updated on the latest industry trends and technologies to keep Shardeum’s QA practices at the forefront. What We're Looking For: 10+ years of experience in Quality Assurance, including 3+ years in a managerial role. Extensive knowledge of QA methodologies, tools, and processes. Proficiency in creating and managing automated test scripts using automation tools. Extensive experience with manual testing, and meticulous in ensuring comprehensive feature coverage. You excel in problem-solving and debugging. Experienced in Agile/Scrum methodologies. A solid understanding of the software development lifecycle and the role of QA within it. You demonstrate strong leadership, ownership and management skills. Strong communication skills - both verbal and written. We'd Love If You Have: Experience in the blockchain or decentralized applications space. You possess experience in programming languages like Node.js, Typescript or Rust. You’ve made contributions to open-source projects in the areas of QA and/or testing. You have a strong interest in Blockchain, Web3, AI, or Distributed Networks. Experience with consensus protocols and other blockchains Experience running a node in a blockchain network Familiarity with the Shardeum open source repos  Read the Bitcoin and Ethereum whitepapers We are building the infrastructure for Web 3.0. It's going to be a rollercoaster ride but promises to be fun.

We are seeking a highly communicative and project-oriented Executive Assistant to join our People & Culture team. You will be reporting directly to a C-Level, helping with the office management, people projects, and assisting the team based in the country, working in a dynamic environment, being the first point of contact for those matters, and with the possibility of developing a career in a growing company.Role and responsibilities: Office Management, oversee the day-to-day operations of our office such as the management of the workstation, IT equipment and coordinating the communication at the office US HR Administrative topics: Coordinate with the People team for onboarding new employees, recruitment, and other people-related initiatives. Events and team building organization: Assist with coordinating and executing company events including on-site, team building, and in-person meetings Coordinate the team with the C-Level of the country, assisting with benchmarking, and helping with global communication on our internal channels. Define and drive strategic priorities across the organization together with and under the guidance of our leadership team and departmental heads. RequirementsBackground and experience You have between 3 and 6 years working as a Chief of staff, HR assistant, or Executive Assistant Experience in the Finance, Crypto, or Banking sector is a plus You are used to working in a fast-paced environment where you developed flexibility and adaptability You are in the EST timezone Skills and personality Organized and autonomous Ability in written and verbal communication skills in a fast-paced environment. Communicative and easygoing.  Project Management and event management. Professional proficiency in English. Benefits🌍 International environment (English is the main language)🏥 100% Deel health coverage 💻 Top of the range equipment: Macbook, keyboard, laptop stand, 4K monitor & headphones🎉 Team events and offsites🔜 Coming soon: gym memberships, international mobility & lot of other cool benefits!Recruitment Process👀 Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!📝 Here's what you can expect if you apply: HR call (30') Technical Interview (45') Technical Assessment (50') Cultural Interview with (30') and the CEO of the Country (30') On the agenda: discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!About the companyFlowdesk is the leading technology provider in Market-Making as a Service (MMaaS). MMaaS offers a new approach to managing liquidity on secondary markets where crypto projects can bootstrap their own liquidity using Flowdesk’s trading infrastructure and global coverage team.Flowdesk was founded in 2020 and is based in Paris with offices in Singapore, NYC, Toronto and now London. In four years, Flowdesk managed to grow rapidly due to the scalability of its infrastructure and business model which is subscription based and market/counterparty risk agnostic.Following a strong execution year in 2021, Flowdesk announced a $30m Series A in June 2021, followed by a $50m Series B in January 2024. The team is composed of 130 individuals, primarily with engineering/scientific and traditional finance backgrounds.Flowdesk’s ambition is to become the market leader in infrastructure provision for trading and financial services in crypto. We have a strong conviction that the next wave of tokenization will significantly increase the amount of tokens and exponentially the number of market-making streams, which requires a radically new scalable approach to market-making. To fulfill this vision, Flowdesk is at the forefront of compliance for regulated assets with a DASP registration in France and pending regulatory approval in other jurisdictions.

Nillion is humanity’s first Blind Computer. It is powered by a decentralized network of nodes that enables “Blind Computation” through the coordination and orchestration of privacy-enhancing technologies (PETs) such as multi-party computation (MPC) and homomorphic encryption (HE). Nillion believes Blind Computation will become the internet’s base layer for all private data as PETs continue to mature. Nillion has attracted a notable initial cohort of Blind Computation builders across AI, DeFi, medical data, custody, wallets, global identity, messaging and much more.As reported by TechCrunch, Nillion in the midst of the bear market of 2022 raised the highest valuation for a Seed Round reported in Q4-2022. The project has attracted some of the top talent in tech, including the Founder of Indiegogo (Slava Rubin), Associate General Counsel of Coinbase  (Lindsay Danas Cohen), Co-Founder of Hedera Hashgraph (Andrew Masanto) and several other high profile team members.The ideal candidate for the role is someone who is early in their career and passionate about the future of work. They take pride in creating an environment where high performers thrive. The People and Talent Specialist will be detail orientated with a creative flair. They are results driven and hold themselves to a high standard of service within the organisation. The person is eager to learn and happy to work with a global and distributed team (4 entities and counting).The ideal candidate for the role is someone who is early in their career and passionate about the future of work. They take pride in creating an environment where high performers thrive. The People and Talent Specialist will be detail orientated with a creative flair. They are results driven and hold themselves to a high standard of service within the organisation. The person is eager to learn and happy to work with a global and distributed team (4 entities and counting).Role and Responsibilities Oversee end-to-end candidate communications and Applicant Tracking System (ATS) management (screening, coordination, references). Own onboarding process, including being point of contact for new team member, drafting documents, gathering information and managing other stakeholders to ensure a best-in-class experiecne. Work with hiring managers to scope, draft and publish job descriptions. Data maintenance and analytics, working with the Head of People and Talent to identify needs within the company.  Own data management and reporting for HR Information System, including set up and auditing. Support global leave and absence management. Assist with engagement initiatives, company communications, and team meet-ups. Working side by side with the Head of People and Talent to build and improve processes and policies to scale (onboarding, career paths, skills libraries, performance management, culture).  Striving to provide a best-in-class employee and candidate experience. Helping with other People operations projects as necessary.  Update our Staff Wiki with relevant processes for our employees. Requirements At least 3+ years experience working in a people-facing role within a technology company. Proficient in creating reports and analyzing data using word processing and spreadsheet tools (e.g., MS Office, Google Suite) Experience using HR Information systems (HRIS) and ATS.  Proven ability to foster a positive and inclusive work environment that supports employee engagement and growth Strong knowledge of people business partnering, employment laws, and regulations in a global, remote work setting. Ability to work on own initiative but also as part of a team, and cross-functionally.  Knowledge and understanding of cryptocurrency markets, ecosystem and ethos is a plus. Familiarity with HR tech stack - you can navigate through an HRIS and other platforms. We use Greenhouse, Asana, Notion, MS Office, Git and Google Suite. Benefits Competitive compensation package. Make a significant impact as an early contributor to an early-stage team. Work on new problems in an emerging and dynamic field. Learn from experts in a mentorship-oriented work culture. You don’t need to be in an office or at a desk to have an impact anymore! We are fully remote but value regular meet-ups. About the companyNillion is a decentralized public network based on a novel cryptographic primitive we call Nil Message Compute (NMC). NMC allows for arbitrary computation constructions to be built on top of a proprietary decentralized data store in an efficient manner with no node-to-node communication during the computation step, which allows for the creation of a new type of decentralized network that greatly expands the possibilities of decentralized computing.

At Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a future where trading is seamless, tokenomics are meaningful and Magic Eden becomes the best and biggest DEX in Web3. Join our global team of passionate, scrappy and wildly talented people to help shape the next era of Web3 with us.As Magic Eden continues to shape the future of NFTs, we're on the lookout for a Marketplace Operations Associate with a true degen spirit and startup hustle. This role is crucial for providing support to NFT creators and collectors on the Magic Eden platform. Responsibilities include assisting creators with onboarding, addressing issues promptly, and delivering exceptional customer service to collectors. We're seeking someone who lives and breathes NFTs and has active experience as an NFT trader or collector, with specific knowledge of the EVM ecosystem. This role will be primarily operate on Australian Eastern Time and will include weekend shifts. Responsibilities:Support NFT creators through the onboarding process and provide solutions for any issues.Offer top-tier customer support to collectors and traders, ensuring quick and effective issue resolution.Collaborate closely with other team members to drive operational initiatives with efficiency and precision.Maintain and manage databases, spreadsheets, and relevant documents for seamless operations.Assist in developing and implementing new operational processes, policies, and procedures.Monitor user feedback and suggest improvements to elevate the user experience.Adapt to changing needs and execute additional responsibilities as required by management.Qualifications:Deep, active engagement with the NFT community (familiarity with the EVM ecosystem strongly preferred)A solid understanding of blockchain technology, and ability to troubleshoot using blockchain explorersPrevious experience in a customer-facing support role is preferredGenuine passion for helping customers and a commitment to outstanding service.Strong organizational skills and high attention to detailComfortable using software tools and online platforms; experience with databases and data analysis is a plus.Strong problem-solving and analytical skills.Adaptability to fast-paced, startup environments and a readiness to hustle.Proven ability to build strong rapport and trust within a team, fostering a cohesive and collaborative working environmentPay & Benefits:A fast-paced and collaborative environmentCompetitive compensation and equity optionsFlexible PTOWellness and work from home allowanceRemote-first companyEqual Employment Opportunities at Magic EdenMagic Eden is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Magic Eden believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   This employer participates in E-Verify.

At Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a future where trading is seamless, tokenomics are meaningful ($ME coming soon) and Magic Eden becomes the best and biggest DEX in Web3. Join our global team of passionate, scrappy and wildly talented people to help shape the next era of Web3 with us.As Magic Eden continues to shape the future of NFTs, we're on the lookout for an Operations Associate with a true degen spirit and startup hustle. This role is crucial for providing support to NFT creators and collectors on the Magic Eden platform. Responsibilities include assisting creators with onboarding, addressing issues promptly, and delivering exceptional customer service to collectors. We're seeking someone who lives and breathes NFTs and has active experience as an NFT trader or collector, with specific knowledge of the BTC ecosystem, including ordinals and runes. This role will be primarily on Pacific Time and will include weekend shifts. Responsibilities:Support NFT creators through the onboarding process and provide solutions for any issues.Offer top-tier customer support to collectors and traders, ensuring quick and effective issue resolution.Collaborate closely with other team members to drive operational initiatives with efficiency and precision.Maintain and manage databases, spreadsheets, and relevant documents for seamless operations.Assist in developing and implementing new operational processes, policies, and procedures.Monitor user feedback and suggest improvements to elevate the user experience.Adapt to changing needs and execute additional responsibilities as required by management.Qualifications:Deep, active engagement with the NFT community and the BTC ecosystem, including ordinals and runes.A solid understanding of blockchain technology, and ability to troubleshoot using blockchain explorersGenuine passion for helping customers and a commitment to outstanding service.Strong organizational skills and high attention to detail.Comfortable using software tools and online platforms; experience with databases and data analysis is a plus.Strong problem-solving and analytical skills.Adaptability to fast-paced, startup environments and a readiness to hustle.Previous experience in a customer-facing support role is preferred.Pay & Benefits:A fast-paced and collaborative environmentCompetitive compensation and equity optionsFlexible PTOComprehensive health, dental and vision plansWellness and work from home allowanceRemote-first company401k plan (in the US)The compensation for this position will vary based on geography and other factors (including years and depth of experience and expertise, and other business considerations). The base salary range for this role is $60,000 - $70,000. Additionally, this full-time role is eligible to receive benefits, as well as participate in Magic Eden’s equity plan. Final offer package will be at the company’s sole discretion.Equal Employment Opportunities at Magic EdenMagic Eden is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Magic Eden believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   Magic Eden also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Magic Eden’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws.This employer participates in E-Verify.

Who We Are: Alpaca is a fast-growing series B fintech company that’s raised over $120 million in funding.Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services.Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly experienced industry angel investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator. And, of course, we are very enthusiastic about open source contributions as well as community building. The Alpaca Team: We have 150+ globally distributed (remote) team members who love to work from their favorite places in the world. We have team members based in the USA, Canada, Hungary, Japan, Brazil, Spain, Philippines, Nigeria, UK, and more! We love candidates who have a passion for making a global difference in financial services and technology, by impacting local communities and becoming a part of our hyper-growth company. Things You Get To Do: Assist clients and broker partners by being the first point of contact on service needs and issues Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks. Researching and responding to clients’ issues relating to form submissions, transfers, and various other operational items. Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams. Ensure new business paperwork is accurately and successfully submitted. Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment Ability to independently make decisions within general guidelines Basic understanding of KYC and client onboarding processes Who You Are (Must-Haves): Excited about Alpaca’s mission and what we’re building One to two years of experience in the securities industry. FINRA Series 7 license or ability to obtain within the first 3 months of employment start date Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment Must have strong written and communication skills Experience with FINRA, Federal, and SEC regulations Ability to collaborate and work effectively in a remote team environment Must possess the ability to adapt to a changing business and regulatory environment Enjoys challenges and taking ownership of new responsibilities How We Take Care of You: Competitive Salary & Stock Options Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.    New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Work with awesome hard working people, super smart and cool clients and innovative partners from around the world Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Exodus is looking for a Senior People Ops Generalist that will be essential in optimizing our talent recruitment, retention, and removal processes. By focusing on the employee life cycle end to end, this person will ensure a seamless experience across onboarding, offboarding, and performance excellence. They will help maintain a high-performance culture through process management and cross-departmental collaboration. What You Will Do: Support employees by being the first People Ops point of contact. Own the employee lifecycle end to end, ensuring a white-glove employee experience. Develop and execute a seamless, high-quality onboarding experience for all new employees. Design and manage programs in collaboration with the Director of People Ops in Performance Management, Learning and Development, Employee Engagement, Retention, and Experience. Ensure the accuracy of employee data by managing employee systems and processes. Learn new tools and techniques that can then be applied to simplify, optimize, and automate work across our People team. Work with cross-functional teams to address people-related issues. Create and deliver engaging presentations, training materials, and interactive experiences. Plan and direct employee engagement efforts, which promote a high-performing, inclusive, and mission-driven culture. Maintain and optimize People Ops processes and SOPs, keeping them well-documented and up to date in HR knowledge base, Coda. Collaborate with other departments to align processes for recruiting, transfers, and promotions. Who You Are: You're exceptionally skilled at prioritizing and delivering on time. You collaborate effectively across teams and communicate clearly. You pay close attention to detail, ensuring accuracy in processes and documentation. You use data to make informed decisions that improve employee outcomes. You’re dedicated to enhancing the employee experience from onboarding to offboarding. You have experience creating and developing processes and documentation (SOP).  You have a high sense of urgency and customer focus. You’re passionate about eliminating manual steps from HR processes by automating and integrating to ensure greater operational efficiency. You have knowledge and experience supporting global, remote teams.   About Exodus Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015, and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030.  What We Offer Freedom to work wherever you want, whenever you want. Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance. Collaborative and feedback-driven culture. Opportunity to grow.  Fair pay, no matter where you live, along with a competitive benefits package. 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.  All the tools you need to do the job.  Benefits Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance. If you are outside of the United States, we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents. PTO: 30 days of paid time off per year on top of a flexible schedule where you can work wherever and whenever. If you’re part-time with us, you’ll still receive 15 days of paid time off. Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that. Parental Leave: 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver. Tax Help: Getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of. Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to make sure all of our employees know they are our priority and give back for their hard work often. Our Hiring Process To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional. Our hiring process consists of several different stages.  Recruiter Interview: If we like your initial application, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you a bit more and will focus on explaining the culture of the company. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now, and how it fits into your overall career plan to make sure this is the right place for you. Interview(s) with your future colleagues: We call these focus interviews, and they are a time for you to learn more about your role from someone you will closely collaborate with. It’s also a time for us to see how we align in terms of competencies and expected outcomes of the role. Interview with your future manager: This is to make sure that you are a fit for the role you are applying to and to explore your career history. In this interview, we’ll learn more about the hard and soft skills you possess to help determine if you’d be a good fit for us.Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process.Salary Range$100,000—$150,000 USD

About TokuAt Toku,  we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, unified global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants. As a result, Toku has become a fundamental partner for crypto companies and their law firms for token generation events (TGE) and launches. Our newest flagship product — Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value. Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.To learn more, check our website.About the Role Toku is looking for a Customer Success Manager focused on developing and maintaining relationships with customers. Your job is to ensure that our customers love working with Toku. The role involves solving any problems regarding payroll, employment, token grants, and immigration - globally.Our Customer Success teams are subject matter experts on managing payroll and token grants. We require every team member to have a background in payroll, either in-house or at a payroll provider/EOR. This hands-on role combines foundational expertise in payroll with customer relationship management. The ideal candidate will ensure payroll accuracy and compliance while acting as a trusted point of contact for clients and delivering excellent service and support.ResponsibilitiesAct as the first point of contact for clients, responding to payroll-related inquiries and resolving routine issues.Work with clients during the onboarding process, ensuring a smooth transition into payroll services.Help troubleshoot payroll discrepancies or errors, working with internal teams and local payroll partners to resolve issues quickly.Escalate more complex payroll or compliance issues to senior team members, ensuring timely resolution and communication with clients.Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless customer experiences and address customer needs and inquiries effectively.Conduct regular check-ins with customers to assess their satisfaction, identify areas for improvement, and provide guidance on best practices.Assist in processing payroll for employees, ensuring accuracy in wage calculations, deductions, and compliance with local regulations.Coordinate with stakeholders to ensure payroll is executed correctly and complies with country-specific laws. Handle payroll submissions, including salary adjustments, bonuses, and deductions.Minimum QualificationsBachelor's degree in a relevant field or equivalent practical experience.3+ years in a payroll role either in-house or at an external payroll providerExperience in managing internal and external stakeholders, resolving problems while managing relationships.Excellent written and verbal communication skills to effectively engage and build rapport with customers.Customer-centric mindset, with a genuine passion for helping customers succeed.Strong problem-solving abilities with a focus on delivering solutions.Analytical mindset with the ability to leverage data to make informed decisions and recommendations.Self-motivate, proactive, independent worker that thrives in a fast-paced environment.Benefits and CompensationRemote-first work cultureFlexible working hoursCompetitive salaryCompetitive equityApple laptopToku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply. We strongly encourage you use Rezi.ai to vet resume quality before applying.

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible. The Department: Trust & Safety Trust & Safety at Gemini is a team dedicated to stopping bad actors, securing our user’s funds and ensuring the integrity of Gemini’s digital asset marketplace. We are a diverse group of technology and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. The Role: Associate, Trust & Safety Gemini’s Trust & Safety team is looking for a fraud associate to contribute to Gemini’s efforts in preventing fraud. In this role, you will be responsible for investigating, responding to and ultimately preventing fraud on the Gemini platform, while ensuring our customers have a both secure and seamless experience. Gemini is looking for a passionate associate who will work directly with Gemini customers in order to investigate and resolve fraud and abuse. This includes assisting customers with scams, ATOs, onboarding issues, transaction errors, and timely account security escalations. Responsibilities: Respond to risk-related customer issues of varying levels of complexity, primarily via email. Investigate and review suspicious customers’ activities, including at Onboarding, and escalate to appropriate teams when necessary.  Identify trends and patterns in fraud activity and suggest rule and policy changes to assist with preventing fraud. Leverage expert business knowledge to identify process and strategy deficiencies, and provide recommendations for operational improvement. Prepare ad-hoc fraud reports regarding suspicious activity, incidents, and key measurements of the fraud program. Cross-functional collaboration: Coordinate with key stakeholders within Trust & Safety, Identity, Compliance, and Customer Support on fraud cases and to make operational improvements. Directly participate in and provide necessary support for special projects and initiatives as assigned. Minimum Qualifications: BA/BS in relevant field or commensurate years of experience. 1-3 years of financial Risk, Fraud, or Compliance Customer Support and investigations. Great verbal, written and communication skills.  Ability to think on your feet and maintain composure in difficult and complex situations. Comfortable with making decisions in ambiguity. Roll-up-the-sleeves, no-task-is-too-small-attitude - willingness to do what’s necessary to ensure the safety of our customers.  A healthy balance of empathy and skepticism, and the ability to question one’s own assumptions. This role may require an on call rotation. Preferred Qualifications: Familiarity or experience with relational databases and Business Intelligence tools (e.g. Tableau, Looker etc.) is a huge plus. Familiarity with database querying languages such as SQL. UK, Europe, India, and other region-specific fraud knowledge is a plus. This role may require an on call rotation. It Pays to Work Here   The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range: The base salary range for this role is between $75,000 - $93,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-AH1

Parity is one of the world's most experienced core blockchain infrastructure companies, having built and pioneered some of the most advanced technologies in the blockchain sector. Parity was founded by Dr. Gavin Wood, co-founder and former CTO of Ethereum, the primary engineer behind the Ethereum Virtual Machine (EVM), inventor of the Solidity programming language, and primary author of the Ethereum Yellowpaper. Based in Berlin, London, and Lisbon, Parity has built clients for Ethereum, Bitcoin, and Zcash and has pioneered a completely new, next-generation blockchain protocol with Polkadot and the framework it’s built with, Substrate. Parity builds the open-source technologies needed to power an unstoppable, decentralised web—known as Web3—and helps developers and organisations implement and build upon the Web3 tech stack. With a remote-first, global team, Parity is building open-source technologies for developers and organisations to implement and build upon. Our Web3 tech stack includes Polkadot, Substrate, and Kusama. People in our collective are: Highly motivated to contribute to Parity’s mission and be part of something bigger Excited to work on projects that are groundbreaking and complex Autonomous workers that self-initiate, but also collaborate well with others Taking maximum accountability and having minimum ego at work Comfortable with chaos and adapting to the ever-changing Web3 space Continuously educating themselves about Parity and the wider ecosystem About the team: We are a small, curious, tight knit People Partner team working independently within a larger People team. We have had an exciting and transformative year setting up levelling within the organisation, revamping our compensation structure and implementing a performance review process. In 2025 we have similarly big plans and want to work on our learning & development offering, improving our onboarding & offboarding experience and making Parity a more inclusive space to work. About the position: Be a strategic partner and advisor to team leads on various people topics including employee relations, performance management, conflict resolution, compensation  Coach managers on applying best practices to drive performance and team development Own, collaborate and deliver people & culture projects such as onboarding, learning and development, and offboarding Support organisational change and engagement aligned with the company's strategic objectives. Optimise processes to improve internal team operations and the overall employee experience Collaborate with other support teams such as Finance, People Operations, Talent, Communications  and Operations About you: Excellent interpersonal and communication skills, with the ability to influence and build strong relationships at all levels. Excellent problem-solving skills  Ability to leverage data and metrics to drive data-based decision making. Experience working either as a people partner, people ops or a similar role within a people function Collaborative and motivated to work closely with other teams. Practical knowledge of employee labour laws in either one or more of these jurisdictions: Germany, UK, Switzerland or Portugal   About working for us: Competitive remuneration packages based on iterative market research, including tokens (where legally possible) “Future of work” environment that’s remote-first and self-initiating with flexible hours Team mates that are genuinely excited about their impact and projects Access to the brightest minds in this space to learn about Web3 and develop your skills and knowledge while on the job Becoming part of the wider ecosystem (career and networking opportunities) Team and company-wide retreats Work laptop   Those joining our collective as an employee in Germany, Portugal, and the U.K. also enjoy benefits such as health care, parental leave, PTO (28 days per year) and local team events Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome.   View our Applicant Notice to see how we use your data. Is this position not quite your match? Browse our other open roles.