Onboarding jobs in crypto and blockchain companies

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way. Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.   Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.About The Role We are seeking a diligent and dynamic Onchain Analyst to join our team. This role will be critical to monitoring the state of the Aptos onchain ecosystem, including DeFi protocols, ecosystem token launches, and onchain liquidity. The ideal candidate will have deep domain expertise in onchain analysis and DeFi mechanics, a basic understanding of tokenomics and token launches, and be independent-minded, operationally rigorous, and have a strong attention to detail. This role reports to the Aptos Foundation. What you'll be doing: Assist DeFi and Liquidity teams in creating and executing strategies to grow the Aptos onchain ecosystem Create analytics dashboards to gather insights into onchain behaviours of liquidity providers and other users Work directly with DeFi protocols to design and implement new products, markets, features, integrations, and growth campaigns Track performance of external partners with key roles in the onchain ecosystem What we’re looking for: 2+ years of experience in web3 Deep expertise in onchain analysis (reading block explorers, setting up Dune dashboards, etc.) Familiarity with DeFi mechanics; experience directly running complex strategies preferred (e.g. yield farming, arbitrage), personally or on behalf of a fund Familiarity with onchain token launch and liquidity dynamics Exceptional communication and interpersonal skills Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities Strong analytical and problem-solving skills Our Benefits 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees) Equipment of your choice Flexible vacation time, 11 holidays, and floating company days off  Competitive Salary Equity (RSUs) (US employees) Protocol Token Grants 401k matching (US Employees) Fun and inclusive in-person and digital events Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need. We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.To protect yourself, please be aware of the following: We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment. We will always communicate with you using our official company email domain. We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding. If you encounter any suspicious activity or requests that seem out of the ordinary, please do not hesitate to report it to us at [email protected].

TL;DR: Agora.xyz is seeking a highly organized, customer-oriented CX Operations Generalist to drive our customer deployment and support experience. You'll work closely with our Head of CX, product/eng/design, and founder-led sales team to ensure our clients—from industry-leading DAOs to emerging projects—receive seamless and timely solutions. This role is remote and best suited for someone who thrives in a fast-paced startup, excels in project management, and is excited to help shape the future of decentralized governance.   Also, here's a 2-minute video from the hiring manager.   About Agora Agora is reimagining governance for DAOs, helping the world’s leading decentralized organizations like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. We’re building something that the best in crypto know is valuable, and financially, Agora is as healthy as early-stage startups get. We’re not profitable because we’re continuing to grow and reinvest in the company, but we have strong revenue and have raised funding from the world’s best crypto investors. This is all enabled by our talented team of ~15+ from all across the world. Our founders (Charlie, Yitong, and Kent) have collectively co-founded a Canadian unicorn (Charlie); designed essential products at Coinbase (Yitong); and led tech, growth, marketing, product, at several of Canada’s top startups (Kent). Yitong is a prominent voice in the crypto community, having contributed to numerous crypto initiatives over several years.   About the Role The Customer Experience (CX) Operations Generalist will be responsible for overseeing the customer journey after the sale, enabling our customers to implement our platform as smoothly as possible, and ensuring that customers have an exceptional experience with Agora’s governance solutions. This role combines project management, process optimization, customer support, and influencing our product roadmap to achieve smooth launches and the best possible governance for our customers’ communities. You will work closely with our Head of CX, product, eng, and design, and act as the operational backbone for all things implementation & customer success, driving best practices and improving our overall CX operations.   What you'll be doing: Project Manage Deployments: Oversee the customer onboarding and deployment processes, coordinating between customers and internal teams to ensure timelines are met and issues are swiftly resolved. Creating and Executing Customer Success Strategies: Work together with the Head of CX to create strategies to set each customer up for success, and then executing against these strategies. Customer Communication: Serve as the main point of contact for customers, managing inquiries, clarifying complex topics, and ensuring consistent, high-quality communication. Develop & Refine SOPs: Design and improve standard operating procedures for onboarding, deployments, and customer success as the 2nd person on the CX team. Maintain Documentation: Own and update client-facing resources and documentation, including our onboarding guides and knowledge wiki to ensure customers have access to helpful, self-serve resources. Influence the product roadmap & collaborate cross-functionally: Work with product, engineering, design, sales, and marketing to gather feedback, address issues, and deliver improvements based on customer input. Design, Analyze, & Report on Metrics: Track metrics like onboarding time-to-value, customer success metrics like customer satisfaction and delegate engagement, and own deployment timelines, using insights to suggest and implement improvements. Meeting Customers: Approximately quarterly at major conferences like DevCon, ETHDenver, Token2049   What we're looking for: You are high integrity and are comfortable handling privileged information. You are organized and have a knack for keeping projects on track, and are comfortable managing multiple client engagements at once. You are able to communicate complex ideas clearly and effectively, both to customers and internal teams. You genuinely enjoy helping customers succeed and go the extra mile to make their experience great. You have an eye for efficiency and continuously seek ways to improve processes. (And as the 2nd person on the CX team, you’ll have the opportunity to influence everything that we do.) You combine metrics, customer feedback, and your own intuition to inform decisions and improve customer outcomes. You are tech savvy. Experience with web3, blockchain, crypto, or DAOs is a huge plus; at a minimum, you should be quick to adapt to new technologies and digital tools. You are smart and can grok technical concepts quicker than most. You have enough life/career experience to project confidence when speaking with influential stakeholders.   Why you might be excited about Agora & this role: You’ll be in the room with stakeholders of multi-billion dollar protocols—the most impactful people in web3. Agora stands at the forefront of web3 governance. We're at the bleeding edge and we aim to level up governance across the entire industry. We are high performers who operate with a lot of trust and autonomy. The team is ex-Coinbase, Kraken, OpenZeppelin, Ethereum Foundation, BCG, IDEO. Our engineers like andreitr.eth and frog live & breathe web3. Our co-founder Yitong is a significant contributor to the web3 community.   Why you might not be excited about us: We’re still a fairly young company (founded Oct 2022), so if you like more established companies, this role isn’t for you. Projects and priorities may shift; being comfortable operating with some ambiguity is important. Everyone on the team is extremely driven and works incredibly hard to push towards our lofty ambitions. Agora is an unabashedly pro-startup, pro-crypto organization. If that’s not your thing, this isn’t the place for you.   Additional details Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Agora does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Agora.   Compensation This role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, and employee benefits including healthcare.   Location Agora is a remote, distributed team. This role is totally remote but will require occasional travel for IRL meetings and events. (We typically meet as a team at least 2x a year for ~3-5 days, and this role will also attend conferences (~3/yr) to meet with customers. The right candidate should be excited about this!) We are excited about candidates globally; however, please note that our team works during U.S. friendly working hours.   Equal Opportunity Employer Agora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply. #LI-Remote

We seek a highly motivated and experienced Lead KOL Manager to join our team. The ideal candidate will be responsible for onboarding crypto and gaming (web2, web3) influencers, and managing campaigns. This role requires a deep understanding of the web3 landscape and a proven track record of working in this space.   Responsibilities:   -Always look for and onboard suitable content creators, fostering strong relationships. -Collaborate with content creators to develop and execute impactful campaigns. -Manage end-to-end campaign processes, including ideation, negotiation, execution, and performance analysis. -Stay updated on industry trends and best practices in web3 marketing and influencer relations. -Collaborate cross-functionally with other teams within the company.   Requirements:   -Proven experience in web3, preferably in a similar role involving influencer management and campaign execution. -Strong negotiation skills and the ability to close deals effectively. -Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. -Strategic thinker with the ability to identify opportunities and drive results. -Highly organized with excellent project management skills. -The existing network within the web3 space is a significant advantage. -Proactiveness and always going the extra mile is key.   Location: --100% remote   Benefits: -21 days of holidays / year + local bank holidays. -Sick days. -Budget for training/courses. -Budget towards purchasing work equipment such as laptops.  -Monthly salary is paid in stable coins (USDC)

About Toku At Toku,  we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, unified global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants.    As a result, Toku has become a fundamental partner for crypto companies and their law firms for token generation events (TGE) and launches. Our newest flagship product — Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value.   Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.   To learn more, check our website.   About the Role Toku is looking for a Global Payroll Manager focused on developing and maintaining relationships with customers while running payroll at scale. Your job is to ensure that our customers love working with Toku. The role involves solving any problems regarding payroll, employment, token grants, and immigration - globally.   Our Customer Success and Payroll teams are subject matter experts on managing payroll and token grants. We require every team member to have a background in payroll, either in-house or at a payroll provider/EOR.   This hands-on role combines foundational expertise in payroll with customer relationship management. The ideal candidate will ensure payroll accuracy and compliance while acting as a trusted point of contact for clients and delivering excellent service and support. Responsibilities Act as the first point of contact for clients, responding to payroll-related inquiries and resolving routine issues. Work with clients during the onboarding process, ensuring a smooth transition into payroll services. Help troubleshoot payroll discrepancies or errors, working with internal teams and local payroll partners to resolve issues quickly. Escalate more complex payroll or compliance issues to senior team members, ensuring timely resolution and communication with clients. Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless customer experiences and address customer needs and inquiries effectively. Conduct regular check-ins with customers to assess their satisfaction, identify areas for improvement, and provide guidance on best practices. Assist in processing payroll for employees, ensuring accuracy in wage calculations, deductions, and compliance with local regulations. Coordinate with stakeholders to ensure payroll is executed correctly and complies with country-specific laws. Handle payroll submissions, including salary adjustments, bonuses, and deductions. Minimum Qualifications Bachelor's degree in a relevant field or equivalent practical experience. 3+ years in a payroll role either in-house or at an external payroll provider Experience in managing internal and external stakeholders, resolving problems while managing relationships. Excellent written and verbal communication skills to effectively engage and build rapport with customers. Customer-centric mindset, with a genuine passion for helping customers succeed. Strong problem-solving abilities with a focus on delivering solutions. Analytical mindset with the ability to leverage data to make informed decisions and recommendations. Self-motivate, proactive, independent worker that thrives in a fast-paced environment. Benefits and Compensation Remote-first work culture Flexible working hours Competitive salary Competitive equity Apple laptop Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.   We strongly encourage you use Rezi.ai to vet resume quality before applying.

At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.As a Customer Success Manager, you will partner with our customers to drive Timescale adoption and retention by engaging customers and advocating on their behalf, as well as demonstrate ongoing value customized for customers’ needs. This critical function is responsible for onboarding new customers, driving ongoing adoption, and ensuring long-term success and expansion. You will act as the “face” of Timescale to our customers, with your days spent uncovering new ways to help them do amazing things with technology and continue on their time-series journey.This is an exciting opportunity to join a fast-growing startup and make a big difference in our customers' success now and in the future.What you will be responsible for in this roleDrive conversion, feature adoption, retention, and expansion among our most valuable customers by understanding their business needs, defining success criteria, and helping them achieve their goalsDevelop a communication cadence with customers to stay in-the-know about adoption trends, sentiment, and overall account healthUncovering opportunities for deeper engagement expansion opportunitiesMotivate customers to act as Timescale advocates (e.g., securing testimonials, case studies, and other references)Collaborate closely with cross-functional teams to support trial customers, conversions, and expansion opportunities (e.g., engineering, product, marketing, etc.)Act as the voice of the customer to provide actionable feedback to the other teams regarding product and service improvements Work with accounts of all sizes, from our largest customers to up-and-coming startupsYou could be a great fit if:3-5 years of experience in a Customer Success, Onboarding, account/relationship Management, or similar role at a Saas CompanyExperience working with developers tools or technical products is a must Experience collaborating with your internal Sales and/or support team to understand client needs and communicate product feedbackExperience building and maintaining relationships, while working to mitigate churn and drive adoption and renewalsYou excel at collaborating with internal Sales and/or Support teams to understand client needs and effectively communicate product feedback.Experience using Salesforce, Outreach, and HubSpot is preferred.You might not be a great fit if: You have not worked with a technical productYou aren't comfortable with a fast-paced, dynamic environment where priorities can shift quickly. You're not a self-starter who thrives on taking initiative and ownership. You prefer to work independently and aren't a team player. Our Commitment:We will respond to all applicants We strive to review all applications fairly, without bias, and shortlist based on relevant skills and experience.All active candidates will be informed of what is happening next in the process.About Timescale🐯Timescale is the creator of TimescaleDB and PGVectorscale, trusted by tens of thousands of organizations for their mission-critical time-series applications. We're committed to empowering developers and businesses worldwide, helping them build data-driven products that measure everything that matters—from software applications and industrial equipment to financial markets, blockchain activity, consumer behavior, machine learning models, and climate change.By analyzing data across time (“time-series data”), developers gain insights into what’s happening, how it’s changing, and why. With a global, fully remote workforce, Timescale is supported by top investors, including Tiger Global, Benchmark Capital, NEA, Redpoint Ventures, Icon Ventures, and Two Sigma Ventures.Enjoy debating the crunch-factor of different chicken nuggets 🍗, sweating it out during lunch 💦, talking about your kids, whether they be actual children 👶🏽, potted plants 🌱, or four-legged creatures 🐾? You’ll fit right in at Timescale!Our Tech stack: We share our tech stack with the caveat that we don’t require previous experience in it (but a love of these languages is helpful): Timescale's tech stack includes TimescaleDB, built on PostgreSQL, along with AWS, Go, Docker, Kubernetes, and Python for scalable time-series data management.To learn more, visit www.timescale.com or follow us on Twitter @TimescaleDB.What we’re offeringBenefits may differ from country to country.Flexible PTO and family leaveFridays off in August 😎Full remote work from almost anywhereStock optionsMonthly WiFi stipendProfessional development and educational benefits 📚Premium insurance options for you and your family (US employees)

About the Company:  Shardeum is building a layer 1, EVM-based, linearly scalable, smart contract platform that provides low gas fees forever while maintaining true decentralization and solid security through dynamic state sharding. Shardeum aims to be a chain capable of onboarding over a billion people to the crypto revolution, while also democratizing accessibility to decentralization. Shardeum’s mission is supported by prominent Venture Capitalists in the blockchain space, and we are on track to become one of the most widely used and well known smart contract platforms in blockchain history.We encourage you to browse our website, Whitepaper, Discord and YouTube channel to learn more about the project. You can even try downloading our validator software and joining our Testnet. We encourage people of all backgrounds to apply. Your talent and potential is what matters most to us. Shardeum is committed to creating an inclusive culture.About The Role: The Engineering team at Shardeum is responsible for delivering the Shardeum Mainnet, and developing the smart contract platform, the consensus layer and the protocol layer. We focus on building scalable, performant, secure and reliable software that can be downloaded by thousands of node operators to actualize the Shardeum network. In this position, you’ll have the opportunity to share and cultivate your ideas while innovating to enhance testing methodologies and various components of the Shardeum platform.  We tackle unique challenges that are yet to be addressed, making this role both exciting and rewarding. If you're eager to contribute to a project that holds significance in the global Web3 landscape, check out the details below: What You'll Be Doing: Own and manage the entire QA function and team, consisting of QA Testers and automation engineers. Develop and implement comprehensive QA strategies to ensure the quality of Shardeum’s decentralized platform. Design, develop, and maintain automated testing frameworks and suites. Conduct manual testing as needed, including: white box, integration, system and regression testing. Collaborate closely with development teams to integrate testing into the development workflow. Identify, document, and track bugs and issues until they are resolved. Perform regular reviews and audits of QA processes and standards. Participate in daily and weekly stand-ups, sprint planning and retrospectives with cross-functional teams, including development, product management, and operations, to maintain quality throughout the software development lifecycle. Stay updated on the latest industry trends and technologies to keep Shardeum’s QA practices at the forefront. What We're Looking For: 10+ years of experience in Quality Assurance, including 3+ years in a managerial role. Extensive knowledge of QA methodologies, tools, and processes. Proficiency in creating and managing automated test scripts using automation tools. Extensive experience with manual testing, and meticulous in ensuring comprehensive feature coverage. You excel in problem-solving and debugging. Experienced in Agile/Scrum methodologies. A solid understanding of the software development lifecycle and the role of QA within it. You demonstrate strong leadership, ownership and management skills. Strong communication skills - both verbal and written. We'd Love If You Have: Experience in the blockchain or decentralized applications space. You possess experience in programming languages like Node.js, Typescript or Rust. You’ve made contributions to open-source projects in the areas of QA and/or testing. You have a strong interest in Blockchain, Web3, AI, or Distributed Networks. Experience with consensus protocols and other blockchains Experience running a node in a blockchain network Familiarity with the Shardeum open source repos  Read the Bitcoin and Ethereum whitepapers We are building the infrastructure for Web 3.0. It's going to be a rollercoaster ride but promises to be fun.

We are seeking a highly communicative and project-oriented Executive Assistant to join our People & Culture team. You will be reporting directly to a C-Level, helping with the office management, people projects, and assisting the team based in the country, working in a dynamic environment, being the first point of contact for those matters, and with the possibility of developing a career in a growing company.Role and responsibilities: Office Management, oversee the day-to-day operations of our office such as the management of the workstation, IT equipment and coordinating the communication at the office US HR Administrative topics: Coordinate with the People team for onboarding new employees, recruitment, and other people-related initiatives. Events and team building organization: Assist with coordinating and executing company events including on-site, team building, and in-person meetings Coordinate the team with the C-Level of the country, assisting with benchmarking, and helping with global communication on our internal channels. Define and drive strategic priorities across the organization together with and under the guidance of our leadership team and departmental heads. RequirementsBackground and experience You have between 3 and 6 years working as a Chief of staff, HR assistant, or Executive Assistant Experience in the Finance, Crypto, or Banking sector is a plus You are used to working in a fast-paced environment where you developed flexibility and adaptability You are in the EST timezone Skills and personality Organized and autonomous Ability in written and verbal communication skills in a fast-paced environment. Communicative and easygoing.  Project Management and event management. Professional proficiency in English. Benefits🌍 International environment (English is the main language)🏥 100% Deel health coverage 💻 Top of the range equipment: Macbook, keyboard, laptop stand, 4K monitor & headphones🎉 Team events and offsites🔜 Coming soon: gym memberships, international mobility & lot of other cool benefits!Recruitment Process👀 Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!📝 Here's what you can expect if you apply: HR call (30') Technical Interview (45') Technical Assessment (50') Cultural Interview with (30') and the CEO of the Country (30') On the agenda: discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!About the companyFlowdesk is the leading technology provider in Market-Making as a Service (MMaaS). MMaaS offers a new approach to managing liquidity on secondary markets where crypto projects can bootstrap their own liquidity using Flowdesk’s trading infrastructure and global coverage team.Flowdesk was founded in 2020 and is based in Paris with offices in Singapore, NYC, Toronto and now London. In four years, Flowdesk managed to grow rapidly due to the scalability of its infrastructure and business model which is subscription based and market/counterparty risk agnostic.Following a strong execution year in 2021, Flowdesk announced a $30m Series A in June 2021, followed by a $50m Series B in January 2024. The team is composed of 130 individuals, primarily with engineering/scientific and traditional finance backgrounds.Flowdesk’s ambition is to become the market leader in infrastructure provision for trading and financial services in crypto. We have a strong conviction that the next wave of tokenization will significantly increase the amount of tokens and exponentially the number of market-making streams, which requires a radically new scalable approach to market-making. To fulfill this vision, Flowdesk is at the forefront of compliance for regulated assets with a DASP registration in France and pending regulatory approval in other jurisdictions.

Nillion is humanity’s first Blind Computer. It is powered by a decentralized network of nodes that enables “Blind Computation” through the coordination and orchestration of privacy-enhancing technologies (PETs) such as multi-party computation (MPC) and homomorphic encryption (HE). Nillion believes Blind Computation will become the internet’s base layer for all private data as PETs continue to mature. Nillion has attracted a notable initial cohort of Blind Computation builders across AI, DeFi, medical data, custody, wallets, global identity, messaging and much more.As reported by TechCrunch, Nillion in the midst of the bear market of 2022 raised the highest valuation for a Seed Round reported in Q4-2022. The project has attracted some of the top talent in tech, including the Founder of Indiegogo (Slava Rubin), Associate General Counsel of Coinbase  (Lindsay Danas Cohen), Co-Founder of Hedera Hashgraph (Andrew Masanto) and several other high profile team members.The ideal candidate for the role is someone who is early in their career and passionate about the future of work. They take pride in creating an environment where high performers thrive. The People and Talent Specialist will be detail orientated with a creative flair. They are results driven and hold themselves to a high standard of service within the organisation. The person is eager to learn and happy to work with a global and distributed team (4 entities and counting).The ideal candidate for the role is someone who is early in their career and passionate about the future of work. They take pride in creating an environment where high performers thrive. The People and Talent Specialist will be detail orientated with a creative flair. They are results driven and hold themselves to a high standard of service within the organisation. The person is eager to learn and happy to work with a global and distributed team (4 entities and counting).Role and Responsibilities Oversee end-to-end candidate communications and Applicant Tracking System (ATS) management (screening, coordination, references). Own onboarding process, including being point of contact for new team member, drafting documents, gathering information and managing other stakeholders to ensure a best-in-class experiecne. Work with hiring managers to scope, draft and publish job descriptions. Data maintenance and analytics, working with the Head of People and Talent to identify needs within the company.  Own data management and reporting for HR Information System, including set up and auditing. Support global leave and absence management. Assist with engagement initiatives, company communications, and team meet-ups. Working side by side with the Head of People and Talent to build and improve processes and policies to scale (onboarding, career paths, skills libraries, performance management, culture).  Striving to provide a best-in-class employee and candidate experience. Helping with other People operations projects as necessary.  Update our Staff Wiki with relevant processes for our employees. Requirements At least 3+ years experience working in a people-facing role within a technology company. Proficient in creating reports and analyzing data using word processing and spreadsheet tools (e.g., MS Office, Google Suite) Experience using HR Information systems (HRIS) and ATS.  Proven ability to foster a positive and inclusive work environment that supports employee engagement and growth Strong knowledge of people business partnering, employment laws, and regulations in a global, remote work setting. Ability to work on own initiative but also as part of a team, and cross-functionally.  Knowledge and understanding of cryptocurrency markets, ecosystem and ethos is a plus. Familiarity with HR tech stack - you can navigate through an HRIS and other platforms. We use Greenhouse, Asana, Notion, MS Office, Git and Google Suite. Benefits Competitive compensation package. Make a significant impact as an early contributor to an early-stage team. Work on new problems in an emerging and dynamic field. Learn from experts in a mentorship-oriented work culture. You don’t need to be in an office or at a desk to have an impact anymore! We are fully remote but value regular meet-ups. About the companyNillion is a decentralized public network based on a novel cryptographic primitive we call Nil Message Compute (NMC). NMC allows for arbitrary computation constructions to be built on top of a proprietary decentralized data store in an efficient manner with no node-to-node communication during the computation step, which allows for the creation of a new type of decentralized network that greatly expands the possibilities of decentralized computing.

At Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a future where trading is seamless, tokenomics are meaningful and Magic Eden becomes the best and biggest DEX in Web3. Join our global team of passionate, scrappy and wildly talented people to help shape the next era of Web3 with us.As Magic Eden continues to shape the future of NFTs, we're on the lookout for a Marketplace Operations Associate with a true degen spirit and startup hustle. This role is crucial for providing support to NFT creators and collectors on the Magic Eden platform. Responsibilities include assisting creators with onboarding, addressing issues promptly, and delivering exceptional customer service to collectors. We're seeking someone who lives and breathes NFTs and has active experience as an NFT trader or collector, with specific knowledge of the EVM ecosystem. This role will be primarily operate on Australian Eastern Time and will include weekend shifts. Responsibilities:Support NFT creators through the onboarding process and provide solutions for any issues.Offer top-tier customer support to collectors and traders, ensuring quick and effective issue resolution.Collaborate closely with other team members to drive operational initiatives with efficiency and precision.Maintain and manage databases, spreadsheets, and relevant documents for seamless operations.Assist in developing and implementing new operational processes, policies, and procedures.Monitor user feedback and suggest improvements to elevate the user experience.Adapt to changing needs and execute additional responsibilities as required by management.Qualifications:Deep, active engagement with the NFT community (familiarity with the EVM ecosystem strongly preferred)A solid understanding of blockchain technology, and ability to troubleshoot using blockchain explorersPrevious experience in a customer-facing support role is preferredGenuine passion for helping customers and a commitment to outstanding service.Strong organizational skills and high attention to detailComfortable using software tools and online platforms; experience with databases and data analysis is a plus.Strong problem-solving and analytical skills.Adaptability to fast-paced, startup environments and a readiness to hustle.Proven ability to build strong rapport and trust within a team, fostering a cohesive and collaborative working environmentPay & Benefits:A fast-paced and collaborative environmentCompetitive compensation and equity optionsFlexible PTOWellness and work from home allowanceRemote-first companyEqual Employment Opportunities at Magic EdenMagic Eden is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Magic Eden believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   This employer participates in E-Verify.

At Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a future where trading is seamless, tokenomics are meaningful ($ME coming soon) and Magic Eden becomes the best and biggest DEX in Web3. Join our global team of passionate, scrappy and wildly talented people to help shape the next era of Web3 with us.As Magic Eden continues to shape the future of NFTs, we're on the lookout for an Operations Associate with a true degen spirit and startup hustle. This role is crucial for providing support to NFT creators and collectors on the Magic Eden platform. Responsibilities include assisting creators with onboarding, addressing issues promptly, and delivering exceptional customer service to collectors. We're seeking someone who lives and breathes NFTs and has active experience as an NFT trader or collector, with specific knowledge of the BTC ecosystem, including ordinals and runes. This role will be primarily on Pacific Time and will include weekend shifts. Responsibilities:Support NFT creators through the onboarding process and provide solutions for any issues.Offer top-tier customer support to collectors and traders, ensuring quick and effective issue resolution.Collaborate closely with other team members to drive operational initiatives with efficiency and precision.Maintain and manage databases, spreadsheets, and relevant documents for seamless operations.Assist in developing and implementing new operational processes, policies, and procedures.Monitor user feedback and suggest improvements to elevate the user experience.Adapt to changing needs and execute additional responsibilities as required by management.Qualifications:Deep, active engagement with the NFT community and the BTC ecosystem, including ordinals and runes.A solid understanding of blockchain technology, and ability to troubleshoot using blockchain explorersGenuine passion for helping customers and a commitment to outstanding service.Strong organizational skills and high attention to detail.Comfortable using software tools and online platforms; experience with databases and data analysis is a plus.Strong problem-solving and analytical skills.Adaptability to fast-paced, startup environments and a readiness to hustle.Previous experience in a customer-facing support role is preferred.Pay & Benefits:A fast-paced and collaborative environmentCompetitive compensation and equity optionsFlexible PTOComprehensive health, dental and vision plansWellness and work from home allowanceRemote-first company401k plan (in the US)The compensation for this position will vary based on geography and other factors (including years and depth of experience and expertise, and other business considerations). The base salary range for this role is $60,000 - $70,000. Additionally, this full-time role is eligible to receive benefits, as well as participate in Magic Eden’s equity plan. Final offer package will be at the company’s sole discretion.Equal Employment Opportunities at Magic EdenMagic Eden is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Magic Eden believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   Magic Eden also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Magic Eden’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws.This employer participates in E-Verify.