Travel jobs in crypto and blockchain companies

TL;DR: Agora.xyz is seeking a highly organized, customer-oriented CX Operations Generalist to drive our customer deployment and support experience. You'll work closely with our Head of CX, product/eng/design, and founder-led sales team to ensure our clients—from industry-leading DAOs to emerging projects—receive seamless and timely solutions. This role is remote and best suited for someone who thrives in a fast-paced startup, excels in project management, and is excited to help shape the future of decentralized governance.   Also, here's a 2-minute video from the hiring manager.   About Agora Agora is reimagining governance for DAOs, helping the world’s leading decentralized organizations like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. We’re building something that the best in crypto know is valuable, and financially, Agora is as healthy as early-stage startups get. We’re not profitable because we’re continuing to grow and reinvest in the company, but we have strong revenue and have raised funding from the world’s best crypto investors. This is all enabled by our talented team of ~15+ from all across the world. Our founders (Charlie, Yitong, and Kent) have collectively co-founded a Canadian unicorn (Charlie); designed essential products at Coinbase (Yitong); and led tech, growth, marketing, product, at several of Canada’s top startups (Kent). Yitong is a prominent voice in the crypto community, having contributed to numerous crypto initiatives over several years.   About the Role The Customer Experience (CX) Operations Generalist will be responsible for overseeing the customer journey after the sale, enabling our customers to implement our platform as smoothly as possible, and ensuring that customers have an exceptional experience with Agora’s governance solutions. This role combines project management, process optimization, customer support, and influencing our product roadmap to achieve smooth launches and the best possible governance for our customers’ communities. You will work closely with our Head of CX, product, eng, and design, and act as the operational backbone for all things implementation & customer success, driving best practices and improving our overall CX operations.   What you'll be doing: Project Manage Deployments: Oversee the customer onboarding and deployment processes, coordinating between customers and internal teams to ensure timelines are met and issues are swiftly resolved. Creating and Executing Customer Success Strategies: Work together with the Head of CX to create strategies to set each customer up for success, and then executing against these strategies. Customer Communication: Serve as the main point of contact for customers, managing inquiries, clarifying complex topics, and ensuring consistent, high-quality communication. Develop & Refine SOPs: Design and improve standard operating procedures for onboarding, deployments, and customer success as the 2nd person on the CX team. Maintain Documentation: Own and update client-facing resources and documentation, including our onboarding guides and knowledge wiki to ensure customers have access to helpful, self-serve resources. Influence the product roadmap & collaborate cross-functionally: Work with product, engineering, design, sales, and marketing to gather feedback, address issues, and deliver improvements based on customer input. Design, Analyze, & Report on Metrics: Track metrics like onboarding time-to-value, customer success metrics like customer satisfaction and delegate engagement, and own deployment timelines, using insights to suggest and implement improvements. Meeting Customers: Approximately quarterly at major conferences like DevCon, ETHDenver, Token2049   What we're looking for: You are high integrity and are comfortable handling privileged information. You are organized and have a knack for keeping projects on track, and are comfortable managing multiple client engagements at once. You are able to communicate complex ideas clearly and effectively, both to customers and internal teams. You genuinely enjoy helping customers succeed and go the extra mile to make their experience great. You have an eye for efficiency and continuously seek ways to improve processes. (And as the 2nd person on the CX team, you’ll have the opportunity to influence everything that we do.) You combine metrics, customer feedback, and your own intuition to inform decisions and improve customer outcomes. You are tech savvy. Experience with web3, blockchain, crypto, or DAOs is a huge plus; at a minimum, you should be quick to adapt to new technologies and digital tools. You are smart and can grok technical concepts quicker than most. You have enough life/career experience to project confidence when speaking with influential stakeholders.   Why you might be excited about Agora & this role: You’ll be in the room with stakeholders of multi-billion dollar protocols—the most impactful people in web3. Agora stands at the forefront of web3 governance. We're at the bleeding edge and we aim to level up governance across the entire industry. We are high performers who operate with a lot of trust and autonomy. The team is ex-Coinbase, Kraken, OpenZeppelin, Ethereum Foundation, BCG, IDEO. Our engineers like andreitr.eth and frog live & breathe web3. Our co-founder Yitong is a significant contributor to the web3 community.   Why you might not be excited about us: We’re still a fairly young company (founded Oct 2022), so if you like more established companies, this role isn’t for you. Projects and priorities may shift; being comfortable operating with some ambiguity is important. Everyone on the team is extremely driven and works incredibly hard to push towards our lofty ambitions. Agora is an unabashedly pro-startup, pro-crypto organization. If that’s not your thing, this isn’t the place for you.   Additional details Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Agora does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Agora.   Compensation This role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, and employee benefits including healthcare.   Location Agora is a remote, distributed team. This role is totally remote but will require occasional travel for IRL meetings and events. (We typically meet as a team at least 2x a year for ~3-5 days, and this role will also attend conferences (~3/yr) to meet with customers. The right candidate should be excited about this!) We are excited about candidates globally; however, please note that our team works during U.S. friendly working hours.   Equal Opportunity Employer Agora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply. #LI-Remote

About us: BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. Location: We offer a Hybrid/Remote working policy which allows us to hire across EMEA.   About The Role: The role will be reporting to our VP of Operations, Sarah Down. You will provide operational SME knowledge to ensure our systems are continuously working to a high standard and that new product offerings and enhancements are fully tested before being made available to our clients. Key Responsibilities: Serve as and maintain expert-level SME knowledge on treasury management and digital assets, ensuring compliance with regulatory requirements and implementing best practices to secure digital and fiat assets while optimising treasury and financial processes. Support: Project requirement specifications Production environment testing for happy and unhappy path scenarios Create and own: Operational requirements and impact assessments Test plans, execution of production testing, and clear documentation of results Go live checklists and sign off Pilot and roll-out plan timelines Continuous improvement backlogs - tracking system/process improvements and prioritising accordingly with Product Work closely with: Product and Tech Teams to schedule testing to ensure efficient feedback loops on any issues discovered - support operationally on potential solutions Operations to ensure projects go live seamlessly - creating handover documentation/guides and running demos Identify and raise any blockers, risks, or issues on new projects - assisting with troubleshooting and resolution alongside Product and Tech to VP Operations Continuously grow knowledge around how operations works and how new projects are managed, built, and delivered cross-functionally. Run operational retrospectives after go live to improve efficiencies and share learnings Be aware of potential compromises between speed and quality Manage communications between relevant teams to ensure the correct people have the information they need to remain collaborative and thus maintain healthy team dynamics What we need from you: 2+ years of experience working in a regulated payment business is essential Strong financial acumen, commercial awareness, analytical skills, and the ability to display both a methodical and analytical approach to resolving problems Change management skills - experience with/heavily involved with high-level process change Exceptional leadership, combined with highly tuned interpersonal, influencing, and communication skills Excellent stakeholder leadership skills both internally and externally; senior-level influencing, relationship management, and consulting Ability to multitask multiple initiatives and own workload on both short and long-term initiatives We Offer: A fair and competitive salary at every stage of your career. Meaningful ownership in the business through our employee option scheme. Flexible working hours, with remote working at its heart. A flexible approach to holidays.  Opportunities to travel to our offices around the world. A culture built on passionate growth-minded people. At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

(Full-time; Remote, Preferably: European time zone)Welcome to Reown, the onchain UX platform.Previously known as “WalletConnect Inc”, Reown equips builders with the tools needed to create seamless, secure, and intuitive digital ownership experiences.Since its beginnings as a simple QR code in 2018, the WalletConnect Network has grown into a comprehensive ecosystem, serving over 6,000 apps, 600+ wallets, and 15+ million users.Reown offers cutting-edge toolkits like AppKit and WalletKit, designed to enhance web3 interactions. AppKit enables smooth wallet integrations, login options, and on-chain transactions, while WalletKit focuses on securing and simplifying wallet connections to thousands of apps, supporting both EVM and non-EVM blockchains.Backed by $25 million in funding from some of the world’s best crypto and infrastructure investors such as Union Square Ventures, 1kx, Shopify, Coinbase Ventures, Circle Ventures, and Uniswap Labs Ventures, Reown is a global, remote-first team that values openness, simplicity, innovation, and ownership.The Role:Reown is seeking a meticulous and experienced Quality Assurance Tester to uphold and elevate the quality of our products. As our first dedicated QA hire, you’ll have the unique opportunity to define and shape our approach to quality, complementing our existing automated testing framework. If you’re driven by a passion for excellence, thrive in collaboration, and are eager to play a critical role in delivering seamless on-chain user experiences, we want to hear from you. Responsibilities:UI Testing & Validation: Perform thorough, hands-on testing of UI workflows and screens that are not covered by automated tests. Create test plans to ensure that all aspects of the product meet testing expectations Identify, document, and track bugs, ensuring detailed and reproducible steps for engineers to resolve issues efficiently. Collaborate with product managers, designers, and engineers to understand requirements, user flows, and expected outcomes for features and fixes. Release Gating Act as the "key approver" for pull requests (PRs) being merged, ensuring only high-quality deliverables progress to production. Validate that features meet design specifications and function flawlessly across various browsers and devices. Ensure that the appropriate test coverage has been added for new code or a fixed issue whenever possible. Bug Management & Organization Help maintain organization in Linear, properly labeling, categorizing, and prioritizing bugs. Work with the team to refine processes for bug triaging and resolution. Quality Practice Development Advocate for and implement best practices around quality assurance across the organization. Drive the development of robust testing practices and workflows to improve overall product reliability. Quality Metric & Reporting Define and track quality metrics to provide actionable insights into the organization’s testing and development processes. Regularly report on the state of quality across teams and recommend areas for improvement. RequirementsMust-Have: 3+ years of hands-on experience in quality assurance, testing, or a similar role. Strong understanding of blockchain technology, cryptocurrency wallets, and the mechanics of on-chain transactions. Exceptional attention to detail, with a keen eye for spotting inconsistencies or bugs. Entrepreneurial mindset - willingness to do whatever it takes to get the job done. Experience testing user interfaces, workflows, and end-to-end user journeys on both web and mobile. Strong communication skills, with the ability to work effectively with cross-functional teams. Familiarity with tools like Linear, Jira, or similar issue-tracking systems (we use Linear). Nice-to-Have: You’ve used Reown / WalletConnect tools Familiarity with Agile development methodologies. Proficiency in reporting and defining quality metrics to monitor product health. In-depth knowledge of user experience principles and best practices, with a track record of delivering intuitive and user-friendly products. Ability to write/improve automated tests for the web in JavaScript and optionally in other platforms e.g. React Native/Flutter/Swift/Kotlin Benefits Fully remote position with a budget for your home office or work environment Regular team offsites to amazing places around the world Opportunities to travel to conferences and community events Generous PTO and parental leave Meaningful Learning and Development budget Competitive compensation package including salary & equity If you’re in the US, we’ll also cover your healthcare The chance to build and grow with one of the most recognized companies in Web3 and have fun while we do it Reown is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences. We celebrate diversity and are committed to creating an inclusive environment for all employees.About the companyWelcome to Reown, the onchain UX platform. Previously known as “WalletConnect Inc”, Reown equips builders with the tools needed to create seamless, secure, and intuitive digital ownership experiences.

Position: Sales Director Location: Fully Remote within Europe Salary: £45,400 - £91,000 per annum OTE: Up to 10% commission on project value (minimum project value is around £38,000 - £76,000) About the Client Our client is a global leader in end-to-end software development outsourcing, specialising in delivering innovative, tailored solutions to help businesses tackle complex challenges. With over 200 technology experts worldwide, they provide consulting, software engineering, data solutions, and team augmentation services. Their client base spans industries like media, telecoms, gaming, and fintech. The company is known for its commitment to R&D and continuous innovation in software development. About the Team The team is recognised for its professionalism, collaboration, and strong camaraderie. Despite having a large and diverse development team, the company's streamlined management ensures effective communication across departments. The company boasts a high retention rate, thanks to its supportive and people-first culture. About the Role As the Sales Director, you will be instrumental in driving business growth by selling software development outsourcing services to new and existing clients. This role is suited for a seasoned sales professional with deep experience in the software outsourcing industry. The Sales Director will work closely with the CEO, marketing, and operations teams to lead the company's expansion in the European market. Key Duties & Responsibilities Develop and implement strategic sales plans to achieve revenue targets and drive business growth specifically in software development outsourcing.Identify and build relationships with prospective clients across sectors such as finance, fintech, compliance, gaming, and blockchain.Collaborate with the CEO to ensure sales strategies align with the companys overarching goals.Partner with marketing to create compelling sales materials and campaigns tailored for outsourcing services.Oversee the entire sales cycle, from lead generation to contract negotiation and closure, focusing on high-value software outsourcing projects.Monitor market trends, competitor activity, and customer needs to continuously identify new business opportunities in software outsourcing.Report on sales performance, pipeline progress, and key metrics to the executive team. Requirements 10+ years of experience in sales3 years with significant expertise in selling software development outsourcing services. (MUST HAVE)Must be working for a Software Development Outsourcing company.Proven ability to consistently meet or exceed sales targets in software development outsourcing.A strong professional network in industries like media, telecoms, gaming, fintech, or other relevant sectors.Deep understanding of the software development outsourcing landscape, including current market trends and demands.Exceptional communication, negotiation, and presentation skills tailored to selling outsourced software development services.Self-driven with the ability to work autonomously in a remote environment and proactively drive sales.Strong leadership abilities, with experience managing and motivating a sales team.Willingness to travel as required for client meetings, conferences, and business development. About the Candidate The ideal candidate will have extensive experience in selling software development outsourcing services and a proven track record in driving revenue growth through high-value deals. You should be a highly motivated, goal-driven sales professional with strong leadership skills, excellent communication abilities, and the capacity to work autonomously within a global, remote team environment. This role is perfect for a seasoned sales leader who thrives in the fast-paced and dynamic world of software outsourcing.

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of financial evolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success.   Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space.   If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future.   Position Overview Bitfinex and its affiliated entities (e.g. Tether) are searching for an organized self-starter to join our Regulatory and Licensing team. The successful candidate is someone with a deep understanding of legal and regulatory requirements pertaining to the crypto-asset industry in the Asia-Pacific (“APAC”) region, and who is excited by the opportunity to apply their existing regulatory experience in an exciting and dynamic business environment.   To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, crypto-assets and the regulatory requirements in the APAC region.   You will have a focus around translating regulatory requirements in the APAC region into clear and actionable strategic recommendations, managing relationships and communications between various stakeholders both internal and external to the business.   You will report to the regional Lead within the Regulatory and Licensing department, and work alongside project managers and members of the wider business to execute on licensing initiatives in different parts of the globe.   The types of work you will be involved in include:   Regulatory Strategy Development: development and execution of regulatory strategies, identifying preferable market/s in the region from which to operate. Regulatory Advocacy and Collaboration: participating in regulatory agency interactions, engaging with relevant regulatory authorities, industry bodies, and policymakers to shape the regulatory landscape for crypto-asset service providers, advocating for policies that promote innovation while ensuring safety and compliance. Policy Analysis and Guidance: Provide analysis on local regulatory proposals, and advise the business on potential regulatory risks and opportunities, while driving initiatives to influence regulatory frameworks as well as monitoring for change across regulations to ensure proactive compliance. Regulatory approval process: contribute to the process of obtaining necessary license approvals in identified markets, where appropriate. Cross-functional Leadership: Collaborate with internal teams (e.g., legal, compliance, finance) to ensure alignment with regulatory requirements and to proactively address emerging regulatory challenges. Minimum of 5 years regulatory experience within the financial services or crypto-asset industry. Ability to apply knowledge of key regulatory frameworks in the MENA region both strategically and operationally and provide direction to resolve complex regulatory issues. Expertise in preparing regulatory analysis including the preparation and execution of interactions with regulatory authorities, such as regulatory consultation response submissions. Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions. Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must have hands-on professional capable of working collaboratively and independently, with excellent verbal and written communication skills English speaking, Arabic is a plus. University degree   Working Conditions Enjoy a highly fulfilling, mission-driven culture Flexible working conditions (100% Remote) Flexible working hours Travel may be required from time to time