Healthcare jobs in crypto and blockchain companies

TL;DR: Agora.xyz is seeking a highly organized, customer-oriented CX Operations Generalist to drive our customer deployment and support experience. You'll work closely with our Head of CX, product/eng/design, and founder-led sales team to ensure our clients—from industry-leading DAOs to emerging projects—receive seamless and timely solutions. This role is remote and best suited for someone who thrives in a fast-paced startup, excels in project management, and is excited to help shape the future of decentralized governance.   Also, here's a 2-minute video from the hiring manager.   About Agora Agora is reimagining governance for DAOs, helping the world’s leading decentralized organizations like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. We’re building something that the best in crypto know is valuable, and financially, Agora is as healthy as early-stage startups get. We’re not profitable because we’re continuing to grow and reinvest in the company, but we have strong revenue and have raised funding from the world’s best crypto investors. This is all enabled by our talented team of ~15+ from all across the world. Our founders (Charlie, Yitong, and Kent) have collectively co-founded a Canadian unicorn (Charlie); designed essential products at Coinbase (Yitong); and led tech, growth, marketing, product, at several of Canada’s top startups (Kent). Yitong is a prominent voice in the crypto community, having contributed to numerous crypto initiatives over several years.   About the Role The Customer Experience (CX) Operations Generalist will be responsible for overseeing the customer journey after the sale, enabling our customers to implement our platform as smoothly as possible, and ensuring that customers have an exceptional experience with Agora’s governance solutions. This role combines project management, process optimization, customer support, and influencing our product roadmap to achieve smooth launches and the best possible governance for our customers’ communities. You will work closely with our Head of CX, product, eng, and design, and act as the operational backbone for all things implementation & customer success, driving best practices and improving our overall CX operations.   What you'll be doing: Project Manage Deployments: Oversee the customer onboarding and deployment processes, coordinating between customers and internal teams to ensure timelines are met and issues are swiftly resolved. Creating and Executing Customer Success Strategies: Work together with the Head of CX to create strategies to set each customer up for success, and then executing against these strategies. Customer Communication: Serve as the main point of contact for customers, managing inquiries, clarifying complex topics, and ensuring consistent, high-quality communication. Develop & Refine SOPs: Design and improve standard operating procedures for onboarding, deployments, and customer success as the 2nd person on the CX team. Maintain Documentation: Own and update client-facing resources and documentation, including our onboarding guides and knowledge wiki to ensure customers have access to helpful, self-serve resources. Influence the product roadmap & collaborate cross-functionally: Work with product, engineering, design, sales, and marketing to gather feedback, address issues, and deliver improvements based on customer input. Design, Analyze, & Report on Metrics: Track metrics like onboarding time-to-value, customer success metrics like customer satisfaction and delegate engagement, and own deployment timelines, using insights to suggest and implement improvements. Meeting Customers: Approximately quarterly at major conferences like DevCon, ETHDenver, Token2049   What we're looking for: You are high integrity and are comfortable handling privileged information. You are organized and have a knack for keeping projects on track, and are comfortable managing multiple client engagements at once. You are able to communicate complex ideas clearly and effectively, both to customers and internal teams. You genuinely enjoy helping customers succeed and go the extra mile to make their experience great. You have an eye for efficiency and continuously seek ways to improve processes. (And as the 2nd person on the CX team, you’ll have the opportunity to influence everything that we do.) You combine metrics, customer feedback, and your own intuition to inform decisions and improve customer outcomes. You are tech savvy. Experience with web3, blockchain, crypto, or DAOs is a huge plus; at a minimum, you should be quick to adapt to new technologies and digital tools. You are smart and can grok technical concepts quicker than most. You have enough life/career experience to project confidence when speaking with influential stakeholders.   Why you might be excited about Agora & this role: You’ll be in the room with stakeholders of multi-billion dollar protocols—the most impactful people in web3. Agora stands at the forefront of web3 governance. We're at the bleeding edge and we aim to level up governance across the entire industry. We are high performers who operate with a lot of trust and autonomy. The team is ex-Coinbase, Kraken, OpenZeppelin, Ethereum Foundation, BCG, IDEO. Our engineers like andreitr.eth and frog live & breathe web3. Our co-founder Yitong is a significant contributor to the web3 community.   Why you might not be excited about us: We’re still a fairly young company (founded Oct 2022), so if you like more established companies, this role isn’t for you. Projects and priorities may shift; being comfortable operating with some ambiguity is important. Everyone on the team is extremely driven and works incredibly hard to push towards our lofty ambitions. Agora is an unabashedly pro-startup, pro-crypto organization. If that’s not your thing, this isn’t the place for you.   Additional details Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Agora does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Agora.   Compensation This role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, and employee benefits including healthcare.   Location Agora is a remote, distributed team. This role is totally remote but will require occasional travel for IRL meetings and events. (We typically meet as a team at least 2x a year for ~3-5 days, and this role will also attend conferences (~3/yr) to meet with customers. The right candidate should be excited about this!) We are excited about candidates globally; however, please note that our team works during U.S. friendly working hours.   Equal Opportunity Employer Agora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply. #LI-Remote

(Full-time; Remote, Preferably: European time zone)Welcome to Reown, the onchain UX platform.Previously known as “WalletConnect Inc”, Reown equips builders with the tools needed to create seamless, secure, and intuitive digital ownership experiences.Since its beginnings as a simple QR code in 2018, the WalletConnect Network has grown into a comprehensive ecosystem, serving over 6,000 apps, 600+ wallets, and 15+ million users.Reown offers cutting-edge toolkits like AppKit and WalletKit, designed to enhance web3 interactions. AppKit enables smooth wallet integrations, login options, and on-chain transactions, while WalletKit focuses on securing and simplifying wallet connections to thousands of apps, supporting both EVM and non-EVM blockchains.Backed by $25 million in funding from some of the world’s best crypto and infrastructure investors such as Union Square Ventures, 1kx, Shopify, Coinbase Ventures, Circle Ventures, and Uniswap Labs Ventures, Reown is a global, remote-first team that values openness, simplicity, innovation, and ownership.The Role:Reown is seeking a meticulous and experienced Quality Assurance Tester to uphold and elevate the quality of our products. As our first dedicated QA hire, you’ll have the unique opportunity to define and shape our approach to quality, complementing our existing automated testing framework. If you’re driven by a passion for excellence, thrive in collaboration, and are eager to play a critical role in delivering seamless on-chain user experiences, we want to hear from you. Responsibilities:UI Testing & Validation: Perform thorough, hands-on testing of UI workflows and screens that are not covered by automated tests. Create test plans to ensure that all aspects of the product meet testing expectations Identify, document, and track bugs, ensuring detailed and reproducible steps for engineers to resolve issues efficiently. Collaborate with product managers, designers, and engineers to understand requirements, user flows, and expected outcomes for features and fixes. Release Gating Act as the "key approver" for pull requests (PRs) being merged, ensuring only high-quality deliverables progress to production. Validate that features meet design specifications and function flawlessly across various browsers and devices. Ensure that the appropriate test coverage has been added for new code or a fixed issue whenever possible. Bug Management & Organization Help maintain organization in Linear, properly labeling, categorizing, and prioritizing bugs. Work with the team to refine processes for bug triaging and resolution. Quality Practice Development Advocate for and implement best practices around quality assurance across the organization. Drive the development of robust testing practices and workflows to improve overall product reliability. Quality Metric & Reporting Define and track quality metrics to provide actionable insights into the organization’s testing and development processes. Regularly report on the state of quality across teams and recommend areas for improvement. RequirementsMust-Have: 3+ years of hands-on experience in quality assurance, testing, or a similar role. Strong understanding of blockchain technology, cryptocurrency wallets, and the mechanics of on-chain transactions. Exceptional attention to detail, with a keen eye for spotting inconsistencies or bugs. Entrepreneurial mindset - willingness to do whatever it takes to get the job done. Experience testing user interfaces, workflows, and end-to-end user journeys on both web and mobile. Strong communication skills, with the ability to work effectively with cross-functional teams. Familiarity with tools like Linear, Jira, or similar issue-tracking systems (we use Linear). Nice-to-Have: You’ve used Reown / WalletConnect tools Familiarity with Agile development methodologies. Proficiency in reporting and defining quality metrics to monitor product health. In-depth knowledge of user experience principles and best practices, with a track record of delivering intuitive and user-friendly products. Ability to write/improve automated tests for the web in JavaScript and optionally in other platforms e.g. React Native/Flutter/Swift/Kotlin Benefits Fully remote position with a budget for your home office or work environment Regular team offsites to amazing places around the world Opportunities to travel to conferences and community events Generous PTO and parental leave Meaningful Learning and Development budget Competitive compensation package including salary & equity If you’re in the US, we’ll also cover your healthcare The chance to build and grow with one of the most recognized companies in Web3 and have fun while we do it Reown is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences. We celebrate diversity and are committed to creating an inclusive environment for all employees.About the companyWelcome to Reown, the onchain UX platform. Previously known as “WalletConnect Inc”, Reown equips builders with the tools needed to create seamless, secure, and intuitive digital ownership experiences.

Join the team of innovative high-end mobile & web development leaders! WeSoftYou works with impact-first companies from all around the globe, using a data-driven approach and continuously increasing our operational effectiveness. Our expertise includes product engineering for E-commerce, Social Media, HealthCare, E-learning, Mobility, etc. WeSoftYou creates web and mobile solutions and custom B2B and B2C applications for various industries and business areas, including Healthcare, e-Learning, Retail, Web3, Fintech, and AdTech. We are looking for a talented and highly motivated Junior+ Manual QA Engineer who will be part of our great team!👉 Required Background & Competencies: At least 2 years of relevant experience as a QA Engineer;Commercial experience in web, mobile and cross-browser testing, API testing (Postman);Hands-on experience in writing test documentation (reports, manuals, checklists, test cases, etc.);Strong knowledge of principles and standards of bug reporting;Good understanding and practical experience working with Agile (Scrum/Kanban) methodology;Upper-intermediate English is a MUST. 🎯 KPIs that will be tracked: Number of critical bugs found by the client 🚀 We expect you to perform such Responsibilities: Working closely with engineering teams; Understanding new product and system functional requirements to create and execute corresponding test plans and test cases, in order to ensure top quality, is delivered; Execute testing of tasks, analyze results, and report status, escalating issues as appropriate; Identify, analyze, and document all programming errors and operational characteristics inconsistent with stated requirements and design specifications; Create and implement regression test cases and test plans. 👉 What we offer: 📈Professional Growth opportunities: Ambitious goals and interesting projects; Ability to contribute to the Delivery framework and knowledge base; Regular & transparent performance review and feedback process; Compensation for self-development; Regular salary review based on performance and results of the technical review; Possibility for both vertical or horizontal growth (in case you want to try a different path). 🎁 Benefits program: 18 working days of fully paid vacation, 5 days compensated sick leaves; Coverage of taxes and free tax reporting support by our Financial department; Help with individual entrepreneurs’ questions and accounting support; Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.); Regular company updates from the CEO (Friday letter). 😌 Comfortable Working conditions: Flexible working hours; Provision of required equipment; Hybrid working model (remote or from a cozy office in the Kyiv center); 👥 Community To build community among our employees we keep going with: Various corporate events; Celebration of important personal and project milestones (project successes, B-days, anniversaries); Open door culture (regular one-to-one meetings with HR/PM/Manager); Support of team members during russian aggression (evacuation, safe accommodation in Western Ukraine, financial support for those who joined the Armed Forces, donations, etc.).

About Us Parity is one of the world's most experienced core blockchain infrastructure companies, having built and pioneered some of the most advanced technologies in the blockchain sector. Parity was founded by Dr. Gavin Wood, co-founder and former CTO of Ethereum, the primary engineer behind the Ethereum Virtual Machine (EVM), inventor of the Solidity programming language, and primary author of the Ethereum Yellowpaper. People in Our Collective Are Highly motivated to contribute to Parity’s mission and be part of something bigger Excited to work on projects that are groundbreaking and complex Autonomous workers that self-initiate, but also collaborate well with others Taking maximum accountability and having minimum ego at work Comfortable with chaos and adapting to the ever-changing Web3 space Continuously educating themselves about Parity and the wider ecosystem About the Team The Parity DevOps team is part of the Parity Infrastructure & Data department, made of more than 20 people. We are remote-first, but can also work from offices in Berlin, Lisbon, and London About the Position As the DevOps/SRE Team Lead, you will lead a team of 5 DevOps/SRE engineers responsible for maintaining the infrastructure and tools that support the development of Parity’s Polkadot SDK. Within the Product Engineering department, you will collaborate closely with cross-functional teams to ensure the reliability, scalability, and security of our systems. Your leadership and expertise will play a crucial role in advancing automation, enhancing efficiency, and optimising the performance of our entire technology stack. Lead a team of DevOps engineers, providing guidance, mentorship, and support Define and implement best practices for infrastructure automation, continuous delivery and cloud operations Provide strategic direction and contribute to the overall technology roadmap Drive the adoption of DevOps culture, practices, and tools across the organisation Collaborate with software development teams to streamline the build, deployment, and release processes Establish and maintain robust monitoring, alerting, and logging systems to ensure system reliability and availability Continuously evaluate and implement new technologies and tools to improve efficiency and productivity Liaise with stakeholders to gather requirements, prioritise projects, and communicate progress About You Strong leadership and team management skills, with the ability to inspire and motivate others Strong understanding of containerization technologies such as Docker and orchestration tools like Kubernetes Experience with multiple cloud providers such as AWS, GCP, Azure, DigitalOcean, OVH, Scaleway, etc. Experience leveraging Infrastructure as Code (eg. Terraform, Ansible) and GitOps (eg. ArgoCD, FluxCD) tooling. Expertise in Linux-based systems Proven experience managing infrastructure teams, and  overseeing large scalable, resilient and observable systems Strong communication, collaboration, and interpersonal skills About Working for Us Competitive remuneration packages based on iterative market research, including tokens (where legally possible) “Future of work” environment that’s remote-first and self-initiating with flexible hours Team mates that are genuinely excited about their impact and projects Access to the brightest minds in this space to learn about Web3 and develop your skills and knowledge while on the job Becoming part of the wider ecosystem (career and networking opportunities) Team and company-wide retreats Work laptop Opportunity to relocate to Germany or Portugal (with visa sponsorship) Those joining our collective as an employee in Germany, Portugal, and the UK, also enjoy benefits such as healthcare, parental leave, PTO (28 days per year) and local team events. Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome. View our Applicant Notice to see how we use your data. Is this position not quite your match? Browse our other open roles.

About your BE[IN]CRYPTO: We produce trusted information about crypto, blockchain, and Web3 that educates, engages, and inspires. We're not only shaping the future of crypto, but also redefining it with innovation, creativity, and a commitment to excellence. Our platform is trusted by more than 10 million readers worldwide who get access to all things crypto in 20 different languages, covering major news and generating original content. Beyond Media, we've packed our digital nomad backpack with products like Learn (educational content), Rankings (tools for traders), and Jobs (tool for candidates). The team of BE[IN]CRYPTO works fully remote from more than 60 countries. It is very flexible with the open, dynamic, fun, and driving constant reinvention culture. We are seeking a Content Strategist Team Lead to join our Editorial team. Tasks Design thoughtful, beautiful, and useful user interfaces and experiences in a team environment. Conduct usability tests, contextual inquiries, focus groups, surveys, and other qualitative and quantitative user research studies to gain a better understanding of our users and identify opportunities to improve the user experience. Identify, synthesize, and translate findings into insights and communicate recommendations to leadership to influence product improvements. Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings. Use business requirements and user and market research to assist in developing scenarios, use cases, and high-level requirements. Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes. Develop and maintain detailed user-interface specifications and design patterns. Help with building design processes (with the prospect of growth into a design lead). Train and assist more junior team members. Requirements It’s a perfect match if you have: Visual design expertise demonstrated through mock-ups and style guides; Experience with design, wire-framing, and prototyping tools; Excellent communication, and presentation skills; Ability to extract complex concepts and quickly turn around rigorous flows and mock-ups reflecting a range of options; Ability to drive the design review cycle and close on design requirements independently; Ability to proficiently present design solutions to stakeholders in design, product management, and engineering. You’ll need to have: A portfolio showcasing a high level of craft with a strong foundation in visual and interaction design; Strong skills in Figma and prototyping tools; Knowledge of tools like Miro, Jira, and Survey Tools; Experience working and maintaining a UI Kit; Performing user research activities, including planning research, recruiting participants, moderating, synthesizing research results, creating reports, and presenting results; Knowledge of qualitative and quantitative research methodologies, including usability testing, contextual inquiries, card sorts, journey maps, surveys, persona development, task analysis, etc.; Fluent in English (written and verbal); An online portfolio or work samples is required; A growing ability to articulate design decisions with grace, logic and data; Strong communication and collaboration abilities; 3-5 years of experience in UI and UX design, service design or equivalent experience in a related field. Benefits What we can offer: A true startup experience – flat hierarchy, no bureaucracy, and the opportunity to have a meaningful impact on a growing business. A culture of autonomy and accountability. A people-focused organization dedicated to making sure you’re maxing out on learning, growth, and impact, and getting recognized for the great work you do along the way. Constant growth opportunities. The chance to join a stellar team of talents and learn from them. We have team members in 60 countries all over the world! Wherever you go, you can meet someone from the BeInCrypto family. Fully remote working mode Our designers collaborate and partner across all phases of the design journey from needs definition to ensuring design intent is maintained through launch. Our team environment is collaborative, diverse, supportive, and committed to harnessing the power of design embedded with superb usability to improve the quality of people’s lives while changing the trajectory of healthcare. If this sounds like you: Apply if you think we're a good match and we'll get in touch with you to let you know the next steps. Please include a link to your portfolio in your cover letter or application.About the companyWhat is BeInCrypto about? BeInCrypto was created to unite and set you free from the hands, pockets, and minds of a controlling monetary system. Here, we create educational content and products for all things crypto that will help you to pave your way in Web3.