Documentation jobs in crypto and blockchain companies

Company BackgroundThe Luxor team has built a range of solutions for Bitcoin mining and compute power, including a globally distributed mining pool, firmware, an ASIC brokerage desk and RFQ platform, a wide variety of blockchain software, as well as Hashrate derivatives markets and tools. Our product suite is growing rapidly and as such we are looking to expand our accounting and finance team.This role will report to our Director of Finance. This is a remote role. The candidate must be based in the Americas time zone.Basic Requirements:10+ years of experience with a combination of public accounting/audit and digital asset industry.In-depth knowledge of auditing standards, compliance regulations, risk assessment methodologies, and financial management practices.Public company experience, and strong knowledge of Sarbanes-Oxley and COSO internal control frameworks.Knowledge of core IT concepts such as logical access management, cybersecurity, change management.Experience working in a rapid growth, financial services or technology company is a plus.Excellent oral and written communication skills.Proven ability to work cross functionally and adapt to change.Ability to prioritize workloads and ensure deadlines are consistently met.CPA or equivalent certification required.Responsibilities:Risk Assessment: Conduct risk assessments to identify system vulnerabilities, compliance gaps, and areas for improvement, ensuring robust protection against fraud and mismanagement.Knowledge Base: Work closely with key stakeholders, including finance, operations, and technology teams, to obtain a thorough understanding of the end-to-end business process for all key aspects of our business.Documentation: Maintain and update, as necessary, business process narratives and internal control matrices that formally document our control environment.Regulatory Compliance: Ensure adherence to relevant regulations, including SOX, providing guidance on compliance initiatives. Liaise with external auditors and regulatory agencies as necessary.Continuous Improvement: Recommend enhancements to internal controls and processes based on audit findings and industry best practices, aiding in the establishment of a robust internal audit function.Training: Conduct periodic training to promote awareness of internal controls, risk management, and compliance across the organization.At Luxor we believe that meaningful contributions can be made by anyone. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Luxor is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all.Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor.

P2P.org is the largest staking and restaking operator, with a TVL of over $8B 🔝.We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪We also keep an eye on exciting projects and launch new networks such as TON, Avail, Monad, and Babylon. We strongly believe in Bitcoin and the DeFi ecosystem around it, and we have a dedicated team focused on finding the best yield solutions based on Bitcoin.We work with partners like BitGo, Crypto.com, Ledger and ByBit.We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banksP2P.org unites talented individuals globally ❤️Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future 💰P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.Who we are searching for 🔍We are seeking a legal rockstar to join our team, armed with a law degree and a minimum of 6 years of experience 💪 You'll need to be a tech-savvy, crypto-loving, and business-savvy pro who's worked in dynamic startups or international companies 😎 You'll take charge of various legal tasks, provide strategic insights, and help streamline our legal operations.You will 🎯• Manage legal operations, including oversight of external counsel and documentation development• Conduct legal research and regulatory analysis• Implement and maintain internal compliance procedures• Handle legal matters independently and develop strategies for emerging and unregulated fields• Foster collaboration with internal and external stakeholders• Apply deep knowledge of emerging technologies, securities regulations, and associated risks• Conduct legal reviews and risk-opportunity assessments• Create and execute legal strategies to support growth while mitigating risks• Provide legal guidance on tech startup matters, including intellectual property and employment law• Research and analyze laws, practices, and regulations across US, EU, and other jurisdictions to inform strategic decisions• Oversee daily legal operations, including contracts, compliance, and corporate structuring• Lead negotiations for partnerships, investments, grants, and commercial agreements• Manage corporate documentation throughout its lifecycle—from planning to implementation• Develop and optimize legal operations processes• Collaborate with the team to improve legal operational efficiencyYou have 🧩Legal degree required (Bachelor’s or Master’s)Business education advantage - focus on international business law, English common lawAdditional plus: Securities, investment law, and GDPR knowledgeSenior level experience in IT/IP/crypto/legal and fintech 6 years at leastMust come from venture-backed startups or fast-growing international companiesUnderstanding of blockchain mechanicsFluent English6+ years of post-qualification experienceNice to Have 💡Active social media presenceConference participation experienceAt P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟Competitive salary level in $ (we can also pay in Crypto)Well-being programMental Health care programCompensation for education, including Foreign Language & professional growth coursesEquipment & co-working reimbursement programOverseas conferences, community immersionPositive and friendly communication cultureP2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

Protofire is looking for a Junior specialist to join our team in a role that leans heavily on internal system administration. We recently acquired our own physical servers, and we need a dedicated professional to handle its upkeep and management. Additionally, you will be responsible for reviewing and updating documentation for several projects to ensure its up-to-date state. This work can often be a bit repetitive and detail-heavy, but it’s essential to keep our internal environment running smoothly.Beyond these core responsibilities, there will be opportunities to contribute to commercial projects and collaborate with our DevOps engineers as needed. If you’re willing to learn, we can help you develop the skills to become a full-fledged DevOps engineer. That path isn’t mandatory for this role, but for those who show initiative, we’ll gladly offer mentorship and guidance toward more advanced responsibilities in the future.Requirements - What are we looking for? Experience in Linux maintenance, monitoring, optimizations Experience managing bare metal servers - knowing general best practices Experience in sh, ash and BASH scripting Good theoretical understanding of what container is, how Docker and Docker-compose works Good theoretical understanding of how clouds are working Strong communication skills, multitasking Strong organizational skills - expertise in writing documentation, drawing diagrams, describing structures of complex environments Required English level: B1+ Nice to have (otherwise can be learned while working with us): Experience managing Proxmox bare metal servers Cloud experience - with one of three listed clouds: AWS (preferably), GCP, Azure. Understanding of high availability, scalability, resilience, app performance, and security in the cloud Any cloud certifications as a plus Terraform or some other IaC Developing automation modules, preferably with Ansible Cross-clouds, hybrid cloud integrations Blockchain, preferably understanding Blockchain Infrastructure GoLang Kubernetes Telegraf ELK stack Prometheus Grafana What You’ll Do: Maintain and Monitor Hardware: Manage our in-house physical server, ensure uptime, apply updates, and troubleshoot hardware-related issues. Oversee Internal Infrastructure: Keep essential services operational; maintain backups, security patches, and basic network configurations. Document Internal Projects: Audit existing processes and update or create documentation where it’s missing or outdated. Support Team Efforts: Pitch in on commercial or client-facing projects if/when the need arises, assisting senior DevOps engineers in tasks like containerization or monitoring setup. Growth Opportunity: Learn modern DevOps practices (e.g., cloud best practices, container orchestration, advanced monitoring stacks) as part of your professional development—if you’re interested in eventually stepping into a more DevOps-oriented role. Why Join Us: Stepping Stone for Growth: Great chance to learn new technologies and frameworks directly from experienced DevOps engineers. Mentorship: We provide guidance, resources, and support for anyone looking to grow into a more advanced position. Meaningful Work: Your tasks, though sometimes routine, keep our team’s internal projects and infrastructure on track. Collaborative Environment: Work alongside a team that values knowledge-sharing and continuous improvement. About the company

TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats. At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact. Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Recruiter, you will help drive TRM's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition. The impact you’ll have here: Build a high-velocity recruiting engine that efficiently identifies and recruits the best talent to TRM. Manage the full recruiting lifecycle across a variety of roles and teams. Create positive candidate experiences throughout every touchpoint. Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team. Continuously improve our recruiting processes and increase the efficiency of our hiring. What we’re looking for: 3+ years of recruiting experience in high-growth US-headquartered tech startups Proven experience in hiring hard-to-fill roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies. Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers. Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment. Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process. Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets. About the Team: Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones. We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively. Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting. As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines. All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team. Learn about TRM Speed in this position: Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.  Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration. Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.   Life at TRM Labs Leadership Principles Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day. Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability. Master Craftsperson: We prioritize speed, high standards, and distributed ownership. Inspiring Colleague: We value humility, candor, and a one-team mindset. Build a Career  Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience: Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds. Inspiring Colleagues: Collaborate with industry leaders and learn something new daily. Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market. Work Environment Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency. Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback. Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer. Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.   Join Us We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM. We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.   To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

TL;DR: Agora.xyz is seeking a highly organized, customer-oriented CX Operations Generalist to drive our customer deployment and support experience. You'll work closely with our Head of CX, product/eng/design, and founder-led sales team to ensure our clients—from industry-leading DAOs to emerging projects—receive seamless and timely solutions. This role is remote and best suited for someone who thrives in a fast-paced startup, excels in project management, and is excited to help shape the future of decentralized governance.   Also, here's a 2-minute video from the hiring manager.   About Agora Agora is reimagining governance for DAOs, helping the world’s leading decentralized organizations like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. We’re building something that the best in crypto know is valuable, and financially, Agora is as healthy as early-stage startups get. We’re not profitable because we’re continuing to grow and reinvest in the company, but we have strong revenue and have raised funding from the world’s best crypto investors. This is all enabled by our talented team of ~15+ from all across the world. Our founders (Charlie, Yitong, and Kent) have collectively co-founded a Canadian unicorn (Charlie); designed essential products at Coinbase (Yitong); and led tech, growth, marketing, product, at several of Canada’s top startups (Kent). Yitong is a prominent voice in the crypto community, having contributed to numerous crypto initiatives over several years.   About the Role The Customer Experience (CX) Operations Generalist will be responsible for overseeing the customer journey after the sale, enabling our customers to implement our platform as smoothly as possible, and ensuring that customers have an exceptional experience with Agora’s governance solutions. This role combines project management, process optimization, customer support, and influencing our product roadmap to achieve smooth launches and the best possible governance for our customers’ communities. You will work closely with our Head of CX, product, eng, and design, and act as the operational backbone for all things implementation & customer success, driving best practices and improving our overall CX operations.   What you'll be doing: Project Manage Deployments: Oversee the customer onboarding and deployment processes, coordinating between customers and internal teams to ensure timelines are met and issues are swiftly resolved. Creating and Executing Customer Success Strategies: Work together with the Head of CX to create strategies to set each customer up for success, and then executing against these strategies. Customer Communication: Serve as the main point of contact for customers, managing inquiries, clarifying complex topics, and ensuring consistent, high-quality communication. Develop & Refine SOPs: Design and improve standard operating procedures for onboarding, deployments, and customer success as the 2nd person on the CX team. Maintain Documentation: Own and update client-facing resources and documentation, including our onboarding guides and knowledge wiki to ensure customers have access to helpful, self-serve resources. Influence the product roadmap & collaborate cross-functionally: Work with product, engineering, design, sales, and marketing to gather feedback, address issues, and deliver improvements based on customer input. Design, Analyze, & Report on Metrics: Track metrics like onboarding time-to-value, customer success metrics like customer satisfaction and delegate engagement, and own deployment timelines, using insights to suggest and implement improvements. Meeting Customers: Approximately quarterly at major conferences like DevCon, ETHDenver, Token2049   What we're looking for: You are high integrity and are comfortable handling privileged information. You are organized and have a knack for keeping projects on track, and are comfortable managing multiple client engagements at once. You are able to communicate complex ideas clearly and effectively, both to customers and internal teams. You genuinely enjoy helping customers succeed and go the extra mile to make their experience great. You have an eye for efficiency and continuously seek ways to improve processes. (And as the 2nd person on the CX team, you’ll have the opportunity to influence everything that we do.) You combine metrics, customer feedback, and your own intuition to inform decisions and improve customer outcomes. You are tech savvy. Experience with web3, blockchain, crypto, or DAOs is a huge plus; at a minimum, you should be quick to adapt to new technologies and digital tools. You are smart and can grok technical concepts quicker than most. You have enough life/career experience to project confidence when speaking with influential stakeholders.   Why you might be excited about Agora & this role: You’ll be in the room with stakeholders of multi-billion dollar protocols—the most impactful people in web3. Agora stands at the forefront of web3 governance. We're at the bleeding edge and we aim to level up governance across the entire industry. We are high performers who operate with a lot of trust and autonomy. The team is ex-Coinbase, Kraken, OpenZeppelin, Ethereum Foundation, BCG, IDEO. Our engineers like andreitr.eth and frog live & breathe web3. Our co-founder Yitong is a significant contributor to the web3 community.   Why you might not be excited about us: We’re still a fairly young company (founded Oct 2022), so if you like more established companies, this role isn’t for you. Projects and priorities may shift; being comfortable operating with some ambiguity is important. Everyone on the team is extremely driven and works incredibly hard to push towards our lofty ambitions. Agora is an unabashedly pro-startup, pro-crypto organization. If that’s not your thing, this isn’t the place for you.   Additional details Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Agora does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Agora.   Compensation This role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, and employee benefits including healthcare.   Location Agora is a remote, distributed team. This role is totally remote but will require occasional travel for IRL meetings and events. (We typically meet as a team at least 2x a year for ~3-5 days, and this role will also attend conferences (~3/yr) to meet with customers. The right candidate should be excited about this!) We are excited about candidates globally; however, please note that our team works during U.S. friendly working hours.   Equal Opportunity Employer Agora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply. #LI-Remote

About us: BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. Location: We offer a Hybrid/Remote working policy which allows us to hire across EMEA.   About The Role: The role will be reporting to our VP of Operations, Sarah Down. You will provide operational SME knowledge to ensure our systems are continuously working to a high standard and that new product offerings and enhancements are fully tested before being made available to our clients. Key Responsibilities: Serve as and maintain expert-level SME knowledge on treasury management and digital assets, ensuring compliance with regulatory requirements and implementing best practices to secure digital and fiat assets while optimising treasury and financial processes. Support: Project requirement specifications Production environment testing for happy and unhappy path scenarios Create and own: Operational requirements and impact assessments Test plans, execution of production testing, and clear documentation of results Go live checklists and sign off Pilot and roll-out plan timelines Continuous improvement backlogs - tracking system/process improvements and prioritising accordingly with Product Work closely with: Product and Tech Teams to schedule testing to ensure efficient feedback loops on any issues discovered - support operationally on potential solutions Operations to ensure projects go live seamlessly - creating handover documentation/guides and running demos Identify and raise any blockers, risks, or issues on new projects - assisting with troubleshooting and resolution alongside Product and Tech to VP Operations Continuously grow knowledge around how operations works and how new projects are managed, built, and delivered cross-functionally. Run operational retrospectives after go live to improve efficiencies and share learnings Be aware of potential compromises between speed and quality Manage communications between relevant teams to ensure the correct people have the information they need to remain collaborative and thus maintain healthy team dynamics What we need from you: 2+ years of experience working in a regulated payment business is essential Strong financial acumen, commercial awareness, analytical skills, and the ability to display both a methodical and analytical approach to resolving problems Change management skills - experience with/heavily involved with high-level process change Exceptional leadership, combined with highly tuned interpersonal, influencing, and communication skills Excellent stakeholder leadership skills both internally and externally; senior-level influencing, relationship management, and consulting Ability to multitask multiple initiatives and own workload on both short and long-term initiatives We Offer: A fair and competitive salary at every stage of your career. Meaningful ownership in the business through our employee option scheme. Flexible working hours, with remote working at its heart. A flexible approach to holidays.  Opportunities to travel to our offices around the world. A culture built on passionate growth-minded people. At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

About MoonPay 🌖💸Hi, we’re MoonPay. We’re here to onboard the world to Web3.Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.What we doWe’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.About the Opportunity ✍️In this role, you will be joining the Operations Technology team, within Product Operations. Our team works directly with product management, engineering, and policy teams on the company’s top priority initiatives. Product Operations is responsible for building strong connections with user-facing teams (e.g. customer experience, partnership), ensuring a tight product feedback loop, and coordinating high quality launches. The team is deeply rooted in customer empathy using MoonPay products and leverages data insights to help set strategy and direction.What you will do* Drive development and implementation of internal tools and processes to improve operational efficiency, in partnership with Product, Engineering, Operations, Legal, Compliance and others* Previous experience utilizing scrum methodologies to quickly and successfully develop agent-facing and customer-facing tools from 0 to 1(internal tools, CRM, Contact Center), scaling complex operational challenges* Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success measurements* Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases* Create clear and concise written proposals, communications and documentation, effectively communicating with leadership and other teams* Leverage data and acquired knowledge to drive strategic decisions across senior leadership* Ability to analyze complex support flows and provide recommendations for process, policy and product improvements* Work effectively with cross-functional teams, following established processes and contributing to team goals., being detail-oriented, and delivering results in a highly organized manner* Build partnerships and, design feedback loops, to deliver cross-functional initiativesAbout You The right candidate for this role is enthusiastic about creating stellar customer experiences and building a world class team. You are detail oriented, with a desire to continuously improve operational processes. You are action-oriented and can move quickly to meet the evolving needs of a fast-paced organization. You are passionate about streamlining complex programs, mentoring high performers and enjoy being a culture carrier for your organization. Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - KaizenMoonPay PerksEquity package 📈Unlimited holidays 🏝Paid parental leave 🍼Annual training budget 💻Home office setup allowance 🪑Monthly budget to spend on our products 💰Working in a disruptive and fast-growing industry where the possibilities are endless 🚀Freedom, autonomy and responsibility 💪Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. Commitment To DiversityAt MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary bank-grade platform, providing secure, and integrated solutions. Hex Trust has grown its global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.   Position Summary The Compliance Analyst will be responsible for reviewing KYC profiles, conducting documentation assessments, and managing AML name screening. Key responsibilities include performing due diligence checks, supporting transaction monitoring, and preparing regulatory reports. You will collaborate with the Compliance team and manage various ad hoc projects as assigned.   Duties & Responsibilities Responsible for reviewing and approving KYC client profiles, performing documentation reviews, and conducting sanctions and AML name screening dispositions. Carrying out due diligence checks and information searches per internal standards. Supporting transaction monitoring for on-chain and fiat transactions. Assisting with the preparation of reports for regulators and law enforcement. Working as part of a collaborative team to assist across all areas of the Compliance function. Undertaking ad hoc projects as assigned by the VP of Compliance or Head of Legal & Compliance. Requirements At least 3 years of experience in KYC/AML compliance. Required to take afternoon or night shifts and cover compliance duties from 4 PM to 1 AM (PHT). Broad understanding of CDD requirements, along with knowledge of AML regulations and industry or regulatory standards. Outstanding oral and written communication skills. Fluent in spoken and written English. Certification as an Anti-Money Laundering Specialist (CAMS) or similar certification is preferred.   Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority. Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.   At Hex Trust, we are proud of our H.E.X. culture: Heart Empowerment Xcellence   Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Competitive Salaries & Bonuses Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Flexible Work Arrangements Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam Regular company & social events   Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. About the company   Hex Trust is a fully-licensed, institutional-grade digital asset custodian providing custody, DeFi, brokerage, and financing solutions for financial institutions, digital asset organizations, corporations, and private clients. Our proprietary bank-grade platform Hex Safe™ is designed with a compliance-first approach, the highest level of security available in the market, and scalability for high transaction volumes.Our mission is to seamlessly integrate traditional finance with the digital asset ecosystem in a highly secure, scalable and compliant manner. Pioneering cutting-edge technology and security frameworks, we have a vision to become the world’s most trusted infrastructure provider in the digital asset economy.

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. The Department:  Platform Our Platform Organization’s purpose is to enable Gemini to scale effectively and empower our engineering teams to focus on building innovative financial products and experiences for individuals around the world. Within Platform, the Enterprise Infrastructure team oversees the internal corporate technology that supports Gemini’s offices and employees, including hardware and software management, cloud resources, developer tools, service and user account lifecycles, and operations of our global physical locations. Our enterprise technology strategy fuels business growth through an engineering-first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future-ready innovation. This vision redefines IT as a strategic driver of innovation and acceleration, rather than a support function. By emphasizing operational excellence, continuous improvement, user enablement, and strategic automation, we transform IT into a catalyst for growth and innovation. The Role: Senior Enterprise Infrastructure Engineer As an Enterprise Infrastructure Engineer focused on engineering and automation, you will build and maintain the internal technology ecosystem that underpins Gemini’s global operations. While your responsibilities may include acting as an escalation point for complex issues originating from our support team, your primary focus will be on applying DevOps methodologies, automating repetitive tasks, and engineering innovative solutions to manage and scale our infrastructure. You will design and refine our internal tooling, develop integrations span across multiple web services, and leverage Infrastructure as Code (IaC) principles to enhance system reliability and efficiency. Your efforts will target the reduction of manual toil, ensuring that systems are stable, secure, and positioned for rapid growth. This role offers an opportunity to shape the future of our IT infrastructure by building, configuring, and evolving the platforms that keep Gemini operating smoothly and securely. The ideal candidate will thrive in the fast-paced setting of a growing organization and enjoy the variety of work that this position offers. Responsibilities: Build, maintain, and improve our internal infrastructure using DevOps methodologies, including Infrastructure as Code (e.g., Terraform) and Configuration Management tools (e.g., Ansible, SaltStack). Integrate and automate workflows across various SaaS platforms, utilizing REST APIs, OAuth flows, and scripting to eliminate repetitive manual tasks and improve system reliability. Design and implement CI/CD pipelines (e.g., GitHub Actions, Concourse CI) to ensure smooth, automated deployments and consistent application of infrastructure changes. Develop internal tools, custom scripts, and services (e.g., in Go, Python, Swift) to manage, monitor, and scale our global device fleet, including macOS and ChromeOS devices managed via MDM solutions (Jamf, Google MDM) and, where needed, Windows endpoints. Collaborate closely with the support-focused team members, serving as the escalation point for complex technical challenges, and implement automated solutions to reduce future support burdens. Engineer and maintain integrations with AWS services (e.g., EC2, S3, Cloudfront, CloudWatch) to ensure efficient, scalable, and secure cloud operations. Evaluate and adopt emerging technologies (e.g., Containerization: EKS) to further enhance system performance, resiliency, and security. Support identity management and user lifecycle tasks through Okta, Google Workspace, Active Directory, and other related IAM systems, working to automate user management at scale. Develop and maintain technical documentation, FAQs, and runbooks to ensure knowledge sharing and empower team members with clarity and confidence. Partner with cross-functional teams to identify operational pain points, drive continuous improvement initiatives, and advance Gemini’s overall technology ecosystem. Minimum Qualifications: Bachelor’s degree in a technical field or 4-8 years of experience in a DevOps-focused IT/infrastructure role. Strong experience managing macOS endpoints, including MDM platforms such as Jamf and Google MDM, and familiarity with Linux principles (systemd, shell scripting). Demonstrated experience with Infrastructure as Code tools (e.g., Terraform), and configuration management (e.g., Ansible, Puppet, Salt). Strong understanding of AWS services, networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and cloud-native operations. Solid CI/CD pipeline experience (GitHub Actions, Concourse, Harness) and version control with Git/GitHub. Proficiency in scripting and programming languages (e.g., Python, Go, Swift) and working with REST APIs. Understanding of identity and access management technologies (Okta, Google Workspace) and authentication protocols (OAuth). Detail-oriented and capable of juggling multiple priorities in a dynamic environment. Excellent communication and documentation skills, with the ability to explain technical concepts to both engineering and non-engineering audiences. Proactive self-starter who can identify, plan, and implement solutions with minimal guidance. Preferred Qualifications: Experience in a startup, fintech or finance support. Understanding of SSO implementations (i.e. Okta). Experience with Linux. Strong experience with macOS. Experience managing 2500+ devices through MDM. Experience managing 1000+ user accounts. Experience with Go, Python, and Swift. Experience with Configuration Management (Ansible, Chef, Puppet or Salt). Experience creating and maintaining CI/CD pipelines. Understanding of Google Workspace management and products. Working knowledge of the Apple MDM protocol. Familiarity with AutoPKG, Munki, and other automated patch management or package distribution tools for macOS. Strong communication, teaching, and mentorship skills to elevate the capabilities of the entire team. It Pays to Work Here   The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range: The base salary range for this role is between $136,000 - $170,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-JS3

ResponsibilitiesManage complex and large-scale cross-team, cross-functional technology initiatives. Interface with development teams to estimate work efforts, define milestones and manage resources.Deliver results by working with cross-functional teams from design to rollout. Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders.Design and track metrics around initiative goals, and make decisions based on data. Orchestra technology initiatives with business feature deliveries, ensure the coordination between teams to balance out tech and business priorities. Facilitate and maintain documentation with developers for different audiences such as production support playbooks, API documentation. Maintain deployment workflow and improve knowledge discovery to empower the team.Requirements:5+ years of relevant work experience in project and/or program management in a software applications environment. A deep understanding of software development, architecture, and infrastructure.Exposure to Waterfall, Agile development methodologies. Experience as Scrum Master is a plus.Experience communicating with technical and non-technical stakeholders across multiple business units.Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.Excellent communication and interpersonal skills. Mentoring skill is a plus.Excellent skills in facilitating meetings, summarizing documentation. Excellent in setting up processes and driving automation.Excellent in discovering the knowledge and guiding the teams to transform the knowledge and present it to various audiences.Fluent verbal and written English, Mandarin and Cantonese is a big plus.Experience in using JIRA/Confluence.PMP,  CSM, PSM, ACP certifications are preferred.Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.   Are you ready to kickstart your future with us?  Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversaryWork Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  Work Perks: crypto.com visa card provided upon joining  Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.  Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.