Salesforce jobs in crypto and blockchain companies

Sales Operations Analyst
Timescale
At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.We’re looking for a Sales Operations Analyst to join our growing team. You’ll play a key role in helping us scale and optimize our sales processes. This is a great opportunity for someone who loves working with data, digging into systems, and building solutions that drive meaningful business results.As part of our team, you’ll help bridge the gap between our Product-Led Growth (PLG) roots and our expanding sales motion. If you’re analytical, detail-oriented, and eager to grow your career in sales operations, we’d love to hear from you!What You’ll DoSupport and maintain our sales tech stack, with a focus on Salesforce, ensuring data accuracy and system efficiency.Assist in the creation and management of commission structures, territory plans, and performance reporting.Build and maintain dashboards and reports to track key sales metrics, including pipeline health, SDR impact, and quota attainment.Partner with the sales team to identify process bottlenecks and implement improvements.Analyze sales data to uncover trends, provide insights, and help shape decision-making.Collaborate with cross-functional teams to ensure alignment and support sales goals.You Could Be a Great Fit If:You have 3+ years of experience in sales operations, revenue operations, or a related field.You’re comfortable working with Salesforce and can build reports, dashboards, and workflows.You have experience with sales engagement tools like Outreach and can leverage them to optimize team productivity.You’re highly analytical and enjoy diving into data to solve problems and uncover insights.You’re detail-oriented with a knack for creating streamlined processes.You’re an effective communicator and collaborator, able to work across teams to achieve goals.You Might Not Be a Great Fit If:You’re new to Salesforce or sales operations and lack hands-on experience with systems or processes.You’re not comfortable working in a fast-changing environment where priorities may shift quickly.You prefer highly structured roles with little room for creativity or problem-solving.Our Commitment:We will respond to all applicants We strive to review all applications fairly, without bias, and shortlist based on relevant skills and experience.All active candidates will be informed of what is happening next in the process.About Timescale🐯Timescale is the creator of TimescaleDB and PGVectorscale, trusted by tens of thousands of organizations for their mission-critical time-series applications. We're committed to empowering developers and businesses worldwide, helping them build data-driven products that measure everything that matters—from software applications and industrial equipment to financial markets, blockchain activity, consumer behavior, machine learning models, and climate change.By analyzing data across time (“time-series data”), developers gain insights into what’s happening, how it’s changing, and why. With a global, fully remote workforce, Timescale is supported by top investors, including Tiger Global, Benchmark Capital, NEA, Redpoint Ventures, Icon Ventures, and Two Sigma Ventures.Enjoy debating the crunch-factor of different chicken nuggets 🍗, sweating it out during lunch 💦, talking about your kids, whether they be actual children 👶🏽, potted plants 🌱, or four-legged creatures 🐾? You’ll fit right in at Timescale!Our Tech stack: We share our tech stack with the caveat that we don’t require previous experience in it (but a love of these languages is helpful): Timescale's tech stack includes TimescaleDB, built on PostgreSQL, along with AWS, Go, Docker, Kubernetes, and Python for scalable time-series data management.To learn more, visit www.timescale.com or follow us on Twitter @TimescaleDB.What we’re offeringBenefits may differ from country to country.Flexible PTO and family leaveFridays off in August 😎Full remote work from almost anywhereStock optionsMonthly WiFi stipendProfessional development and educational benefits 📚Premium insurance options for you and your family (US employees)
👉🏻 Remote
👉🏻 Full time
🌐 USA

23 days ago

Customer Success Manager
Timescale
At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.As a Customer Success Manager, you will partner with our customers to drive Timescale adoption and retention by engaging customers and advocating on their behalf, as well as demonstrate ongoing value customized for customers’ needs. This critical function is responsible for onboarding new customers, driving ongoing adoption, and ensuring long-term success and expansion. You will act as the “face” of Timescale to our customers, with your days spent uncovering new ways to help them do amazing things with technology and continue on their time-series journey.This is an exciting opportunity to join a fast-growing startup and make a big difference in our customers' success now and in the future.What you will be responsible for in this roleDrive conversion, feature adoption, retention, and expansion among our most valuable customers by understanding their business needs, defining success criteria, and helping them achieve their goalsDevelop a communication cadence with customers to stay in-the-know about adoption trends, sentiment, and overall account healthUncovering opportunities for deeper engagement expansion opportunitiesMotivate customers to act as Timescale advocates (e.g., securing testimonials, case studies, and other references)Collaborate closely with cross-functional teams to support trial customers, conversions, and expansion opportunities (e.g., engineering, product, marketing, etc.)Act as the voice of the customer to provide actionable feedback to the other teams regarding product and service improvements Work with accounts of all sizes, from our largest customers to up-and-coming startupsYou could be a great fit if:3-5 years of experience in a Customer Success, Onboarding, account/relationship Management, or similar role at a Saas CompanyExperience working with developers tools or technical products is a must Experience collaborating with your internal Sales and/or support team to understand client needs and communicate product feedbackExperience building and maintaining relationships, while working to mitigate churn and drive adoption and renewalsYou excel at collaborating with internal Sales and/or Support teams to understand client needs and effectively communicate product feedback.Experience using Salesforce, Outreach, and HubSpot is preferred.You might not be a great fit if: You have not worked with a technical productYou aren't comfortable with a fast-paced, dynamic environment where priorities can shift quickly. You're not a self-starter who thrives on taking initiative and ownership. You prefer to work independently and aren't a team player. Our Commitment:We will respond to all applicants We strive to review all applications fairly, without bias, and shortlist based on relevant skills and experience.All active candidates will be informed of what is happening next in the process.About Timescale🐯Timescale is the creator of TimescaleDB and PGVectorscale, trusted by tens of thousands of organizations for their mission-critical time-series applications. We're committed to empowering developers and businesses worldwide, helping them build data-driven products that measure everything that matters—from software applications and industrial equipment to financial markets, blockchain activity, consumer behavior, machine learning models, and climate change.By analyzing data across time (“time-series data”), developers gain insights into what’s happening, how it’s changing, and why. With a global, fully remote workforce, Timescale is supported by top investors, including Tiger Global, Benchmark Capital, NEA, Redpoint Ventures, Icon Ventures, and Two Sigma Ventures.Enjoy debating the crunch-factor of different chicken nuggets 🍗, sweating it out during lunch 💦, talking about your kids, whether they be actual children 👶🏽, potted plants 🌱, or four-legged creatures 🐾? You’ll fit right in at Timescale!Our Tech stack: We share our tech stack with the caveat that we don’t require previous experience in it (but a love of these languages is helpful): Timescale's tech stack includes TimescaleDB, built on PostgreSQL, along with AWS, Go, Docker, Kubernetes, and Python for scalable time-series data management.To learn more, visit www.timescale.com or follow us on Twitter @TimescaleDB.What we’re offeringBenefits may differ from country to country.Flexible PTO and family leaveFridays off in August 😎Full remote work from almost anywhereStock optionsMonthly WiFi stipendProfessional development and educational benefits 📚Premium insurance options for you and your family (US employees)
👉🏻 Remote
👉🏻 Full time
🌐 USA

32 days ago

Business Development Manager
drweng
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking for a Business Development Manager to join Cumberland’s blockchain product development team.  This role will drive revenue growth by finding new business opportunities and building strong relationships with potential clients. You will use your understanding of blockchain and finance to develop strategies that expand our customer base and enhance our market presence.   Responsibilities: Market and Client Development: Identify and pursue new business opportunities through market research, networking, and lead generation.  Build relationships to promote our vision and increase participation on the Canton Network Lead Generation and Outreach: Leverage market research and strategic prospecting to generate leads. Product Demonstrations: Conduct presentations and live demos highlighting our product catalog. Sales Process Management: Drive the sales cycle from lead qualification to closing, including negotiation and contract execution to meet or exceed sales targets. Customer Feedback Loop: Collect client insights and work with the product team to ensure alignment with market needs. Cross-Functional Collaboration: Partner with management team, marketing, and product teams to align strategies and achieve goals. CRM Management: Maintain detailed records of customer interactions, leads, and sales progress in Salesforce. Requirements: Proven Sales Expertise: Track record of success in software sales, particularly in blockchain or financial services. Consultative Sales Approach: Skilled at understanding client challenges and positioning solutions effectively. Technical Acumen: Familiarity with software platforms and blockchain technology. Excellent Communication Skills: Capable of engaging technical and executive audiences with clarity and confidence. Key Performance Indicators: Lead and Account Generation Revenue Growth Strong Client Engagement with high satisfaction rates Market Expansion The annual base salary range for this position is $175,000 to $225,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.   For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice. California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice. [#LI-JL]
👉🏻 Remote
👉🏻 Full time
💰 $175,000 to $225,000 plus bonus
🌐 USA

46 days ago

Client Success Specialist
Caleb and Brown Pty Ltd
Are you passionate about delivering exceptional client experiences and excited to work in the dynamic cryptocurrency industry? Caleb & Brown, a leading global crypto brokerage, is seeking a motivated and client-focused individual to join our team as a Client Success Specialist. In this role, you'll support our global client base by ensuring seamless transactions, solving problems, and building lasting relationships. Responsibilities Provide prompt, friendly, and professional support via chat, phone, and email channels. Assist clients with inquiries, troubleshooting, and understanding our trading platform and operational processes. Collaborate with Senior Brokers, Associates, and internal teams to execute trades, deposits, and withdrawals. Monitor and facilitate client transactions to ensure a seamless experience. Handle and resolve unique or complex client cases in collaboration with cross-functional teams. Document and track customer interactions using tools like Zoom Phone, Intercom, Slack, Asana, and Salesforce. Triage internal support tickets and contribute to debugging product-related issues. Contribute to improving client support processes and delivering a 5-star service across all touchpoints. Build long-term relationships with clients, fostering trust and satisfaction. Requirements Excellent communication skills in written and verbal English. Strong problem-solving and analytical skills with attention to detail. Ability to multitask and thrive in a fast-paced environment. Empathy, patience, and a client-focused mindset. Proficiency with customer support tools such as Zoom Phone, Intercom, Slack, Asana, and Salesforce is preferred (training provided). Modest understanding of cryptocurrency markets and infrastructure is preferred but not mandatory. Preferred Skills/Qualifications Prior experience in client-facing roles or customer support. Bachelor’s degree in business or equivalent experience. A positive attitude and flexibility to adapt to evolving business needs. Join us at Caleb & Brown and play a key role in shaping the future of cryptocurrency!About the companyCaleb and Brown is the world’s leading cryptocurrency brokerage, providing a professional service by which our clients can safely buy, sell and swap cryptocurrencies through their very own personal broker. Founded by a small team of crypto experts in 2016, we have grown to a team of 50 staff with a head office located in Melbourne, serving 21,000 clients across 100+ countries through a personalised broker.By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world via a personalised service model to ensure our customers are getting the right assistance in their cryptocurrency investment strategy.A recent report by EY predicted that by 2030, cryptocurrencies and related digital assets could employ 205,000 people in Australia, 17 times the existing workforce. Here's your chance to get in early!—Caleb and Brown is committed to a diverse and inclusive workplace. Caleb and Brown is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
👉🏻 Remote
👉🏻 Full time
🌐 Australia

75 days ago

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