Salesforce jobs in crypto and blockchain companies

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking for a Business Development Manager to join Cumberland’s blockchain product development team.  This role will drive revenue growth by finding new business opportunities and building strong relationships with potential clients. You will use your understanding of blockchain and finance to develop strategies that expand our customer base and enhance our market presence.   Responsibilities: Market and Client Development: Identify and pursue new business opportunities through market research, networking, and lead generation.  Build relationships to promote our vision and increase participation on the Canton Network Lead Generation and Outreach: Leverage market research and strategic prospecting to generate leads. Product Demonstrations: Conduct presentations and live demos highlighting our product catalog. Sales Process Management: Drive the sales cycle from lead qualification to closing, including negotiation and contract execution to meet or exceed sales targets. Customer Feedback Loop: Collect client insights and work with the product team to ensure alignment with market needs. Cross-Functional Collaboration: Partner with management team, marketing, and product teams to align strategies and achieve goals. CRM Management: Maintain detailed records of customer interactions, leads, and sales progress in Salesforce. Requirements: Proven Sales Expertise: Track record of success in software sales, particularly in blockchain or financial services. Consultative Sales Approach: Skilled at understanding client challenges and positioning solutions effectively. Technical Acumen: Familiarity with software platforms and blockchain technology. Excellent Communication Skills: Capable of engaging technical and executive audiences with clarity and confidence. Key Performance Indicators: Lead and Account Generation Revenue Growth Strong Client Engagement with high satisfaction rates Market Expansion The annual base salary range for this position is $175,000 to $225,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.   For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice. California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice. [#LI-JL]

Are you passionate about delivering exceptional client experiences and excited to work in the dynamic cryptocurrency industry? Caleb & Brown, a leading global crypto brokerage, is seeking a motivated and client-focused individual to join our team as a Client Success Specialist. In this role, you'll support our global client base by ensuring seamless transactions, solving problems, and building lasting relationships. Responsibilities Provide prompt, friendly, and professional support via chat, phone, and email channels. Assist clients with inquiries, troubleshooting, and understanding our trading platform and operational processes. Collaborate with Senior Brokers, Associates, and internal teams to execute trades, deposits, and withdrawals. Monitor and facilitate client transactions to ensure a seamless experience. Handle and resolve unique or complex client cases in collaboration with cross-functional teams. Document and track customer interactions using tools like Zoom Phone, Intercom, Slack, Asana, and Salesforce. Triage internal support tickets and contribute to debugging product-related issues. Contribute to improving client support processes and delivering a 5-star service across all touchpoints. Build long-term relationships with clients, fostering trust and satisfaction. Requirements Excellent communication skills in written and verbal English. Strong problem-solving and analytical skills with attention to detail. Ability to multitask and thrive in a fast-paced environment. Empathy, patience, and a client-focused mindset. Proficiency with customer support tools such as Zoom Phone, Intercom, Slack, Asana, and Salesforce is preferred (training provided). Modest understanding of cryptocurrency markets and infrastructure is preferred but not mandatory. Preferred Skills/Qualifications Prior experience in client-facing roles or customer support. Bachelor’s degree in business or equivalent experience. A positive attitude and flexibility to adapt to evolving business needs. Join us at Caleb & Brown and play a key role in shaping the future of cryptocurrency!About the companyCaleb and Brown is the world’s leading cryptocurrency brokerage, providing a professional service by which our clients can safely buy, sell and swap cryptocurrencies through their very own personal broker. Founded by a small team of crypto experts in 2016, we have grown to a team of 50 staff with a head office located in Melbourne, serving 21,000 clients across 100+ countries through a personalised broker.By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world via a personalised service model to ensure our customers are getting the right assistance in their cryptocurrency investment strategy.A recent report by EY predicted that by 2030, cryptocurrencies and related digital assets could employ 205,000 people in Australia, 17 times the existing workforce. Here's your chance to get in early!—Caleb and Brown is committed to a diverse and inclusive workplace. Caleb and Brown is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.