Statistics jobs in crypto and blockchain companies

How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.    Key responsibilities Effectively handles inquiries and requests from corporate and professional tradersContinuously upgrade skill setsLead by example to demonstrate full ownership of outstanding customer serviceContribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectivesCross-team interactions You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.Experience and a deep interest in working with Finance, Mathematics or StatisticsGood understanding of trading and derivatives marketsStrong analytical abilityExperience in customer relations, ability to handle requests and inquiries is essentialExcellent communication skills in EnglishPassionate about cryptocurrency and blockchain worldDetail-orientedSecurity and privacy focusFamiliar with Office Suites (especially Excel)

TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.  As a Data Scientist, you will drive key components of TRM's blockchain attribution efforts and develop solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of blockchain experts, data scientists, and engineers to ensure TRM provides best in class attribution and intelligence while delivering cutting-edge support to TRM's clients. The impact you will have here: Participate in the review and validation of existing + new attribution to increase throughput and quality of raw attribution data. Develop and executing strategies for maintaining state-of-the-art Intelligence Accuracy. Develop custom code and interactive visualizations that will be consumed to monitor quality Respond to ad-hoc client research requests. Collaborate with data and blockchain intelligence teams to enhance the TRM product. What we’re looking for: Your academic background is in a quantitative field such as Computer Science, Statistics, Engineering, Economics or Physics. Advanced degree preferred. You have 4+ years of experience working in an analytical role. You have proven experience with at least one programming language (Python preferred) and are comfortable developing code in a team environment (e.g. git, notebooks, testing). You have a working knowledge of relational databases, (e.g. SQL) You think about data in terms of statistical distributions and have a big enough analytics toolbox to know how to find patterns in data and identify targets for performance Practical experience with virtual currencies and blockchain is a plus; excitement to learn about these topics is essential. Critical thinking. You are a problem solver who appreciates hard work and enjoys operating in an autonomous environment. Exceptional and consistent attention to detail, integrity and work ethic. Adaptable. Goals can change fast. You anticipate and react quickly. You own what you work on. You move fast and get things done.   Life at TRM Labs Leadership Principles Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day. Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability. Master Craftsperson: We prioritize speed, high standards, and distributed ownership. Inspiring Colleague: We value humility, candor, and a one-team mindset. Build a Career  Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience: Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds. Inspiring Colleagues: Collaborate with industry leaders and learn something new daily. Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market. Work Environment Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency. Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback. Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer. Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.   Benefits and Perks At TRM, we know that supporting our team members can take many forms. Our goal is to enable you to care for yourself, your family, and your community while eliminating stress through our diverse and curated benefits package for full-time employees. Remote-first work environment Competitive salaries and stock options Health insurance Life & disability coverage Generous paid time for vacation, holidays, and parental leave Join Us We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM. We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.   To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.