Service delivery jobs in crypto and blockchain companies

Company Overview: At Praetorian, we are bringing together the world's brightest minds in pursuit of solving the cybersecurity problem by reducing the friction of security and enabling the next wave of technological innovation. From projects that range from cryptocurrency exchanges to autonomous vehicles and from medical device platforms to space telescopes, we apply expertise and engineering to help secure our customers. Career opportunity: Join an industry with massive socio, economic, and political importance in the 21st century Work alongside some of the best and the brightest minds in the security industry Work with prominent clients and help them solve hard security problems Leave an indelible mark on a company where individual input has real impact Align your career trajectory with a hyper-growth company that is on the move Core responsibilities: Manage project coordination on numerous complex, high-impact projects and maintain key relationships as a trusted facilitator for both internal delivery teams and clients Assist in the planning, preparation and communication for a wide variety of projects across Praetorian’s service offerings Dedicated to quality assurance with a maniacal focus on delighting clients throughout service delivery. Actively seek opportunities to improve service delivery workflows and implementations, in particular around effective uses of automation and artificial intelligence towards continuous process improvement Desired qualifications: 2+ years of project management experience, preferably in technology Prior experience in an outward and customer facing role Prior experience with risk and escalation management Excellent written and verbal communication skills Excellent organization and time-management skills +1 qualifications: Experience leading project management or process improvement initiatives Project Management certification Prior experience in cybersecurity consulting or technology services delivery Familiarity with offensive security Experience in designing and/or implementing process improvements using automation in PSA, Jira, and/or related systems Bachelors in business, engineering, computer science, or information systems CAPM, CSM certifications are a plus Desired behaviors: Servant leader with a customer-centric focus and an obsessive need to wow and delight each client. Relentless restlessness to improve service execution, service delivery, and the service practice Ability to maintain high levels of output and work ethic Personable individual who enjoys working in a team-oriented environment Dedicated individual with an optimistic, 'happy to help' attitude, committed to supporting both customers and colleagues in a team-oriented setting. Comfort dealing with ambiguity in an environment where we build the plane as we fly it Ability to work within constraints and to challenge the status quo Ability to self-direct work, orient to action, and truly own the position in a hyper-growth environment Ability to translate business objectives into tactical, technical activities and vice versa Compensation & Benefits: Competitive salary Employee stock option plan Annual budget for training, certifications, and conferences 90% employee coverage and 60% dependent coverage on health insurance premiums 100% employee coverage and 60% dependent coverage on dental and vision insurance premiums 4% company 401K matching vested immediately In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are committed to an inclusive and diverse Praetorian.  We are an equal opportunity employer.  We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.