Workday jobs in crypto and blockchain companies

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible. The Department: Trust & Safety Trust & Safety at Gemini is a team dedicated to stopping bad actors, securing our user’s funds and ensuring the integrity of Gemini’s digital asset marketplace. We are a diverse group of technology and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. The Role: Associate, Trust & Safety Gemini’s Trust & Safety team is looking for a fraud associate to contribute to Gemini’s efforts in preventing fraud. In this role, you will be responsible for investigating, responding to and ultimately preventing fraud on the Gemini platform, while ensuring our customers have a both secure and seamless experience. Gemini is looking for a passionate associate who will work directly with Gemini customers in order to investigate and resolve fraud and abuse. This includes assisting customers with scams, ATOs, onboarding issues, transaction errors, and timely account security escalations. Responsibilities: Respond to risk-related customer issues of varying levels of complexity, primarily via email. Investigate and review suspicious customers’ activities, including at Onboarding, and escalate to appropriate teams when necessary.  Identify trends and patterns in fraud activity and suggest rule and policy changes to assist with preventing fraud. Leverage expert business knowledge to identify process and strategy deficiencies, and provide recommendations for operational improvement. Prepare ad-hoc fraud reports regarding suspicious activity, incidents, and key measurements of the fraud program. Cross-functional collaboration: Coordinate with key stakeholders within Trust & Safety, Identity, Compliance, and Customer Support on fraud cases and to make operational improvements. Directly participate in and provide necessary support for special projects and initiatives as assigned. Minimum Qualifications: BA/BS in relevant field or commensurate years of experience. 1-3 years of financial Risk, Fraud, or Compliance Customer Support and investigations. Great verbal, written and communication skills.  Ability to think on your feet and maintain composure in difficult and complex situations. Comfortable with making decisions in ambiguity. Roll-up-the-sleeves, no-task-is-too-small-attitude - willingness to do what’s necessary to ensure the safety of our customers.  A healthy balance of empathy and skepticism, and the ability to question one’s own assumptions. This role may require an on call rotation. Preferred Qualifications: Familiarity or experience with relational databases and Business Intelligence tools (e.g. Tableau, Looker etc.) is a huge plus. Familiarity with database querying languages such as SQL. UK, Europe, India, and other region-specific fraud knowledge is a plus. This role may require an on call rotation. It Pays to Work Here   The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range: The base salary range for this role is between $75,000 - $93,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-AH1

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible. The Department: People The People Team at Gemini is more than HR — We are thought partners, business influencers, and ambassadors for Gemini's company values. Our collaborative team is composed of recruiters, business partners, and people solution specialists. As a member of the People Team, you’ll be on the ground floor of a quickly growing organization, with the opportunity to create best-in-class processes and programs that find, grow, and retain amazing talent at Gemini. The Role: Lead, People Solutions We are searching for a Lead, People Solutions who will be responsible for providing senior level support within HR/People Operations, including the full employee life-cycle, but with a focus on owning the Global Mobility and Employer of Record programs. In addition to being a point of escalation for People Solutions cases, including but not limited to: onboarding, total rewards, performance management, off-boarding and audits, you will also be responsible for owning US/International immigration, relocation of existing employees and the engagement of a global workforce through Employer of Record vendors. In this role you will develop employee facing Global Mobility policies, build Standard Operating Procedures for a variety of People Solutions processes and also own complex HR cases through our Jira ticketing system. We’re looking for someone who is proactive, thoughtful and extremely organized for this critical role on our team. Responsibilities: Develop Global Mobility policies and processes that can support the needs of a high growth business Be the main point of contact for cross functional stakeholders such as IT, Security, Benefits, Senior Leaders and HRBPs in regards to specific employee immigration and relocation cases Own the relationship with our outside immigration counsel, relocation and employer of record vendors Take responsibility for employee experience during immigration/relocation cases, ensuring they are well informed and feel supported every step of the process. Deliver successful outcomes by building supplemental materials related to visa cases, such as job descriptions, letters of support, and RFE materials Support the execution of People Solutions programs and operations including, but not limited to: onboarding, total rewards, performance management, audits and offboarding Find appropriate resolution for escalated Jira tickets and queries from the People Solutions inbox, responding within SLAs Partner closely with cross functional stakeholders and the wider People Team to support employee lifecycle programs and tasks Build out and maintain Standard Operating Procedure, documenting processes and workflows via Confluence and gDrive, proactively identify improvements and adding automation wherever possible Take ownership of operational workflows in HR systems such as Workday and ensure data integrity by organizing and maintaining employee records Participate in people projects as determined by the needs of the organization with ability to lead and manage projects within scope and timeline Minimum Qualifications: 6+ years of experience in Human Resources and/or People Operations in a fast-paced, global organization 1+ years experience of owning Global Mobility tasks such as US/International Immigration and Relocations Experience serving as the primary point of contact between the employer, immigration attorneys, and sponsored candidates/employees End-to-end project management experience with US-specific visa cases for both candidates and employees, including: H-1B cap cases & transfers, E, TN, and Green Cards Experience owning the international relocations of existing employees, partnering closely with senior leadership and HRBPs to ensure the required business outcome and positive employee experience Experience of owning Employer of Record vendors such as DEEL or Atlas, supporting internal Managers and EOR employees with contracting and setting up new global locations Experience owning complex and sensitive HR programs and operations Highly proficient Workday user and experience using Jira, or equivalent ticketing system A strong sense of urgency and pride in your work Highly responsive to teammates and employees, with clear, concise communication Demonstrated judgment and ability to deal with confidential and sensitive matters effectively Ability to identify and provide recommendations for improvements; strong desire to enhance efficiency and automate whenever possible Excellent written and verbal communication skills; comfortable communicating with senior leaders and employees on sensitive issues Demonstrated ability as a good problem solver, understands how to effectively troubleshoot and considers the wider strategic business needs Passionate about good employees experience and strong ownership of employee issues Ability to work autonomously, asking questions to gain clarity, removing roadblocks to make progress, being resourceful in finding/learning information, and identifying different options of solutions Preferred Requirements: Bachelor’s Degree in business administration, human resources or related field SHRM-CP qualified Experience using tools such as Envoy, Greenhouse, Confluence, Slack, Lattice and Docusign It Pays to Work Here   The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range: The base salary range for this role is between $122,000 - $152,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-MW1