Api jobs in crypto and blockchain companies

Customer Success Manager
Toku
About TokuAt Toku,  we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, unified global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants. As a result, Toku has become a fundamental partner for crypto companies and their law firms for token generation events (TGE) and launches. Our newest flagship product — Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value. Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.To learn more, check our website.About the Role Toku is looking for a Customer Success Manager focused on developing and maintaining relationships with customers. Your job is to ensure that our customers love working with Toku. The role involves solving any problems regarding payroll, employment, token grants, and immigration - globally.Our Customer Success teams are subject matter experts on managing payroll and token grants. We require every team member to have a background in payroll, either in-house or at a payroll provider/EOR. This hands-on role combines foundational expertise in payroll with customer relationship management. The ideal candidate will ensure payroll accuracy and compliance while acting as a trusted point of contact for clients and delivering excellent service and support.ResponsibilitiesAct as the first point of contact for clients, responding to payroll-related inquiries and resolving routine issues.Work with clients during the onboarding process, ensuring a smooth transition into payroll services.Help troubleshoot payroll discrepancies or errors, working with internal teams and local payroll partners to resolve issues quickly.Escalate more complex payroll or compliance issues to senior team members, ensuring timely resolution and communication with clients.Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless customer experiences and address customer needs and inquiries effectively.Conduct regular check-ins with customers to assess their satisfaction, identify areas for improvement, and provide guidance on best practices.Assist in processing payroll for employees, ensuring accuracy in wage calculations, deductions, and compliance with local regulations.Coordinate with stakeholders to ensure payroll is executed correctly and complies with country-specific laws. Handle payroll submissions, including salary adjustments, bonuses, and deductions.Minimum QualificationsBachelor's degree in a relevant field or equivalent practical experience.3+ years in a payroll role either in-house or at an external payroll providerExperience in managing internal and external stakeholders, resolving problems while managing relationships.Excellent written and verbal communication skills to effectively engage and build rapport with customers.Customer-centric mindset, with a genuine passion for helping customers succeed.Strong problem-solving abilities with a focus on delivering solutions.Analytical mindset with the ability to leverage data to make informed decisions and recommendations.Self-motivate, proactive, independent worker that thrives in a fast-paced environment.Benefits and CompensationRemote-first work cultureFlexible working hoursCompetitive salaryCompetitive equityApple laptopToku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply. We strongly encourage you use Rezi.ai to vet resume quality before applying.
👉🏻 Remote
👉🏻 Full time
💰 competitive salary and equity
🌐 USA

150 days ago

Full-Stack Engineer
Toku
About Toku At Toku,  we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, unified global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants.    As a result, Toku has become a fundamental partner for crypto companies and their law firms for token generation events (TGE) and launches. Our newest flagship product — Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value.   Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.   To learn more, check our website.   About the role As a Full-Stack Engineer, you'll be responsible for execution, both technically and culturally. You’ll be working on high-impact, user-facing products. Your work will be the first thing users see.   Toku has ambitious roadmaps. We are building state-of-the-art token compensation infrastructure that bridges to the real world. You will be achieving technical goals, coordinating with the founders, and will be shipping code every day. Responsibilties Work closely with the sales and product team on decisions and strategy. We expect a collaborative partner who wants to find solutions Uphold best practices around code quality, strong typing, and API design Establish best practices, ensuring that systems and processes are well documented to ensure the scalability of the engineering team Identify opportunities to improve existing practices and uphold Toku’s high technical quality bar Requirements 4+ years of experience in software engineering at a venture-backed startup Ability to write quality, maintainable code in a fast-paced, agile software engineering environment Pride in working on projects to successful completion involving a wide variety of technologies and systems Self-starter attitude and the ability to execute new ideas with autonomy The ability to stitch together many different services and processes together even if they have not worked with them before You know what high-quality code and software engineering processes look like and know how to foster an environment that creates them You have an interest or experience in working in a fast-paced remote-first startup You’re scrappy and want to roll your sleeves up Have built front-end and back-end systems, written the first lines of code, launched and scaled a product to a high level of impact You have exceptional teamwork, analytical/problem-solving, project management, and communication skills A hustler mentality, founding a company or building side projects is a plus! North America Time Zone Benefits & Compensation Remote-first work culture Flexible working hours Competitive salary Competitive equity Apple laptop Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.   We strongly encourage you use Rezi.ai to vet resume quality before applying.
👉🏻 Remote
👉🏻 Full time
💰 competitive salary and equity
🌐 USA, Canada

190 days ago

Solutions Consultant
Elliptic
Our Solutions Consultant will work closely with our Sales Managers & Account Managers to execute on the account strategy of our Enterprise customers to help us give them the best experience, minimise churn, meet our revenue goals and upsell targets. You’ll create customised presentations, demos, proof of concepts, trials, respond to bids, and lead onboarding journeys. You’ll play a pivotal role in helping us articulate our value, find gaps our competitors cannot service, and be the customer’s champion by working with internal cross-functional stakeholders. Ideally, you’ll be a strong technical generalist, able to think strategically about the business needs of Elliptic’s customers and build effective relationships internally & externally, You’ll make a big impact by identifying opportunities for Elliptic to solve complex business challenges and drive growth. Key Responsibilities Acting as a product and use case expert - applying a deep understanding of the challenges Elliptic’s customers face in identifying, preventing and investigating criminal activity in digital assets to map Elliptic’s solutions to those challenges Driving the discovery process, helping to uncover customers’ current pains and needs and partner with Account Execs to shape an offering that meets their needs and exceeds their expectations Partnering with Account Executives to drive complex, multi-stakeholder deal cycles across different customer segments to solve diverse mission-critical business problems Working with the Research team to translate analytical data and findings to sales friendly talk tracks to be used by marketing and sales Working with our Global Policy Group to identify relevant local regulatory requirements for our target prospects Analysing and understanding thematic prospect and customer feedback to partner with the product and engineering teams to provide a feedback loop on new product development opportunities Creating and sharing best practices for product demos with the wider commercial teams Creatively identifying and solving integration challenges Designing and executing implementation plans for Enterprise customers based on their individual and specific compliance and technical objectives Maintaining an understanding of our API documentation and capabilities to resolve customer queries and to manage prospect conversations. Skills, Knowledge and Expertise Relevant professional experience in the B2B SaaS space or a complex technical market Experience working with/demoing complex technical products. Bonus points for: Experience working with compliance solutions or possess relevant knowledge/certification in compliance Experience working with and/or a demonstrable interest in crypto & blockchain Demonstrated knowledge of API and backend systems design Having worked in a startup and/or scaleup environment. Benefits Competitive salary Share Options Holiday - 25 days Private Health Insurance 401k Collaborative, flexible and friendly environment:  We understand that flexibility is the key to maintaining a healthy work-life balance, especially at the moment.  We’re working remotely right now and are carefully considering our strategy for remote working in the longer term Social events, which include monthly team lunch on us, quarterly full day events and an annual company 3-day event Personal training budget & LinkedIn Learning subscription.
👉🏻 Remote
👉🏻 Full time
💰 competitive salary with benefits
🌐 USA

190 days ago

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