Program manager jobs in crypto and blockchain companies

About MoonPay 🌖💸Hi, we’re MoonPay. We’re here to onboard the world to Web3.Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.What we doWe’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.About the Opportunity ✍️In this role, you will be joining the Operations Technology team, within Product Operations. Our team works directly with product management, engineering, and policy teams on the company’s top priority initiatives. Product Operations is responsible for building strong connections with user-facing teams (e.g. customer experience, partnership), ensuring a tight product feedback loop, and coordinating high quality launches. The team is deeply rooted in customer empathy using MoonPay products and leverages data insights to help set strategy and direction.What you will do* Drive development and implementation of internal tools and processes to improve operational efficiency, in partnership with Product, Engineering, Operations, Legal, Compliance and others* Previous experience utilizing scrum methodologies to quickly and successfully develop agent-facing and customer-facing tools from 0 to 1(internal tools, CRM, Contact Center), scaling complex operational challenges* Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success measurements* Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases* Create clear and concise written proposals, communications and documentation, effectively communicating with leadership and other teams* Leverage data and acquired knowledge to drive strategic decisions across senior leadership* Ability to analyze complex support flows and provide recommendations for process, policy and product improvements* Work effectively with cross-functional teams, following established processes and contributing to team goals., being detail-oriented, and delivering results in a highly organized manner* Build partnerships and, design feedback loops, to deliver cross-functional initiativesAbout You The right candidate for this role is enthusiastic about creating stellar customer experiences and building a world class team. You are detail oriented, with a desire to continuously improve operational processes. You are action-oriented and can move quickly to meet the evolving needs of a fast-paced organization. You are passionate about streamlining complex programs, mentoring high performers and enjoy being a culture carrier for your organization. Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - KaizenMoonPay PerksEquity package 📈Unlimited holidays 🏝Paid parental leave 🍼Annual training budget 💻Home office setup allowance 🪑Monthly budget to spend on our products 💰Working in a disruptive and fast-growing industry where the possibilities are endless 🚀Freedom, autonomy and responsibility 💪Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. Commitment To DiversityAt MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

About Paxos Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it. We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers. About the team The Compliance team plays a vital role in ensuring Paxos adheres to global regulatory standards across financial products and services. This team tackles complex challenges such as AML, sanctions, and transaction monitoring, all while ensuring a robust compliance framework in a rapidly evolving crypto and fintech landscape. By safeguarding Paxos against regulatory risks, the team is essential in helping the company achieve its mission of creating a more transparent and efficient financial ecosystem. About the role As a Quality Control and Testing Program Manager, you will be responsible for overseeing the integrity of Paxos' compliance programs, focusing on regulatory reporting (SARs/STRs), testing, and risk mitigation. You will address challenges such as improving QC processes, ensuring compliance with evolving regulations, and leading initiatives to streamline reporting workflows. This role plays a critical part in maintaining Paxos’ regulatory standing and contributing to the company’s long-term operational success. What you'll do  Lead and manage the QC process for compliance, focusing on regulatory reporting (SARs/STRs). Design and execute testing frameworks for AML and sanctions compliance. Collaborate with cross-functional teams to identify gaps in QC processes and develop remediation plans. Own the execution of quality control and testing initiatives across various compliance functions. Drive process improvements that enhance reporting accuracy and regulatory compliance. Work closely with senior stakeholders and compliance leadership to ensure alignment on risk management strategies. About you 4-5+ years of experience in compliance, focusing on BSA/AML, sanctions, and regulatory reporting. Proven track record in leading QC programs and developing testing frameworks. Experience working with SARs/STRs and regulatory audits. Strong analytical skills and proficiency with data tools like Google Suite and Looker. Excellent stakeholder management and communication skills, with the ability to work cross-functionally. Demonstrated experience in identifying process inefficiencies and implementing solutions. Excellent communication skills, both written and verbal While we do not require prior work in the fintech, crypto, or blockchain industries, candidates must demonstrate an aptitude for the space and show they can quickly understand our processes.  Paxos offers a competitive total compensation and benefits package, including equity. Actual salary within that range is dependent upon the individual’s skills, experience and qualifications.Expected range for the salary component for candidates located within the United States is:$180,000—$243,000 USD